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Week 23 2008 Support Group

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Old Jul 7, 2008 | 07:47 AM
  #3001  
OWG's Avatar
OWG
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Originally Posted by blackjackmark
How appropriate! Thanks! For the next update, can you update me in the overall list? I think you missed me! (and thanks for all your continued work on our behalf in tracking these!)
Fixed. Thanks!
 
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Old Jul 7, 2008 | 08:48 AM
  #3002  
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DanceForMINI
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From: Michigan
Good morning all!
Something needs to be done about my Mini! I was up until 3 AM trying to fall asleep and had to get up at 6:30!
 
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Old Jul 7, 2008 | 08:55 AM
  #3003  
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StarryEyed
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From: Michigan
I have days of catching up to do.... here i go....
 
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Old Jul 7, 2008 | 09:00 AM
  #3004  
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StarryEyed
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From: Michigan
Wellington is gorgeous. I did not know that you can't put your windows down for 2 days because of tint. learn something new everyday.
 
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Old Jul 7, 2008 | 09:02 AM
  #3005  
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StarryEyed
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From: Michigan
DChap- you should go to a wheel repair place and have that fix properly so you don't do further damage!
 
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Old Jul 7, 2008 | 09:08 AM
  #3006  
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Noodle
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From: Portland, OR
I just talked to MINIUSA and the CSR that I talked to told me that he could not track my MINI beyond the Port in Great Brittan. So once the vehicles arrive at the VDC how is anyone getting any info beyond being off the ship. The waiting is getting worse. Is anyone contacting the VDCs for status or are all of you just more patient than I am?
 
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Old Jul 7, 2008 | 09:32 AM
  #3007  
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gemgirlpa
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From: Pennsylavnia
OWG, thank you for updating the list, you just got home from a long weekend and you took care of this for all of us!!
your the best!!!
 
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Old Jul 7, 2008 | 09:48 AM
  #3008  
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zonedguy
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From: Manhattan, NY
Originally Posted by Noodle
I just talked to MINIUSA and the CSR that I talked to told me that he could not track my MINI beyond the Port in Great Brittan. So once the vehicles arrive at the VDC how is anyone getting any info beyond being off the ship. The waiting is getting worse. Is anyone contacting the VDCs for status or are all of you just more patient than I am?
Some people have called the VDCs, most do not. The folks at the VDCs really don't like providing us end customers with support. This is MINIUSA / BMW's job, not really theirs, so that is understandable. That being said, the information at the VDC end is spotty at best. Your MA has the best chance of giving you info at this point. So start leaning on them.
 
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Old Jul 7, 2008 | 10:00 AM
  #3009  
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gemgirlpa
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From: Pennsylavnia
Hey all, I just noticed we went over 3000 posts... that is so funny!!!
Way to go Week 23ers!!!!
 
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Old Jul 7, 2008 | 11:03 AM
  #3010  
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DanceForMINI
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From: Michigan
3000 and going strong! Well, those of us who aren't motoring at the moment...

Called my MA again, he was supposed to get in at 1 and has been with a customer ever since so since I am still not his first prioity I did the only thing I can do at the moment to try and find out when my car is going to get on a truck- asked for his manager. The guy seemed aware of the situation, took my number and said he would call me right back... we'll see. Still waiting for a call back from AskMINI too.

18 days at the wrong VDC now....
 
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Old Jul 7, 2008 | 11:17 AM
  #3011  
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YsIFit
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Originally Posted by Greg Davis
What's funny is to see people's faces as I step out (I'm 6'4"), then my wife gets out, opens the rear door, and my two girls get out. They think they're watching a circus act.
I hear ya .. I am 6'9", hence the username, which is also my license plate.
 
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Old Jul 7, 2008 | 11:42 AM
  #3012  
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Can someone explain the following to me. This is the tracking from the ww site.

DELIVERED FROMPORT HUENEME, CA07/07/2008 08:00
DISCHARGEDPORT HUENEME, CA03/07/2008 23:00
LOADED ON VESSELSOUTHAMPTON12/06/2008 19:12
RECEIVED AT TERMINALSOUTHAMPTON12/06/2008 07:02
BOOKEDSOUTHAMPTON10/06/2008 14:59


Does this mean my MINI was setting on the dock over the weekend and delivered to the VDC today?
 
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Old Jul 7, 2008 | 11:47 AM
  #3013  
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zonedguy
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From: Manhattan, NY
Originally Posted by phxsteele
Can someone explain the following to me. This is the tracking from the ww site.

DELIVERED FROMPORT HUENEME, CA07/07/2008 08:00
DISCHARGEDPORT HUENEME, CA03/07/2008 23:00
LOADED ON VESSELSOUTHAMPTON12/06/2008 19:12
RECEIVED AT TERMINALSOUTHAMPTON12/06/2008 07:02
BOOKEDSOUTHAMPTON10/06/2008 14:59

Does this mean my MINI was setting on the dock over the weekend and delivered to the VDC today?
Yep, pretty much.
 
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Old Jul 7, 2008 | 11:51 AM
  #3014  
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spidrz06
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From: New Mexico
Mine was sitting on the dock too... hopefully it didn't get a sunburn.
 
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Old Jul 7, 2008 | 01:15 PM
  #3015  
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MiniZonker
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Original post dissapeared? Zonker is in...

hmmm... I could have sworn that I posted on Zonker being in. He was on the showroom floor last Thursday. I have put on 350 miles already. He is a Mellow Yellow S with the black stripes and a black/white checkered roof. I have some pictures (from the original post) at home... I'll drop em on tonight.
 
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Old Jul 7, 2008 | 02:37 PM
  #3016  
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DChap
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From: Delaware
Originally Posted by DanceForMINI
3000 and going strong! Well, those of us who aren't motoring at the moment...

Called my MA again, he was supposed to get in at 1 and has been with a customer ever since so since I am still not his first prioity I did the only thing I can do at the moment to try and find out when my car is going to get on a truck- asked for his manager. The guy seemed aware of the situation, took my number and said he would call me right back... we'll see. Still waiting for a call back from AskMINI too.

18 days at the wrong VDC now....
that is completly inappropriate. They need to rectify this and compensate you quite heavily.

We should all call Dances MA and bug them until they do something haha
 
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Old Jul 7, 2008 | 02:58 PM
  #3017  
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claytonl
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From: Kansas
Just got in from a week away from my computer. I knew we could bust the 3000 mark. I was called last Thursday letting me know my Mini is in! They said the striping would be done today, because of the holiday weekend. Since the dealership is over 200 miles away, I have to wait until Saturday to pick it up. I'm not going to be very productive at work this week.
 
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Old Jul 7, 2008 | 03:14 PM
  #3018  
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Tweeckey
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From: SNA, CA
Hmmm... looks like it's just most of us West Coasters Group aboard the Asian Chorus and the K-line are missing wings.

ASIAN CHORUS Departed: 12-Jun Arrived: 3-Jul ED823-ASC
  • krim
  • Mirrim
  • spidrz06
  • proximal
  • Tweeckey
  • dwf137
  • Sgregg67
  • AlexM
  • HenrysMINI
  • phxsteele
  • Noodle
I think it will start changing this week!

My Cargo Status History says:
DELIVERED FROM PORT HUENEME, CA 07/07/2008 08:00
-and Port Hueneme is only 1hr 15mins from here! I'm guessing I'll be taking delivery if not tomorrow, probably a couple more days!

On another note:

WELCOME BACK OH AWESOME OWG!!
THANK YOU for your HUGE effort in keeping this group updated and alive!
 
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Old Jul 7, 2008 | 03:18 PM
  #3019  
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Tweeckey
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From: SNA, CA
Originally Posted by phxsteele
Can someone explain the following to me. This is the tracking from the ww site.

DELIVERED FROMPORT HUENEME, CA07/07/2008 08:00
DISCHARGEDPORT HUENEME, CA03/07/2008 23:00
LOADED ON VESSELSOUTHAMPTON12/06/2008 19:12
RECEIVED AT TERMINALSOUTHAMPTON12/06/2008 07:02
BOOKEDSOUTHAMPTON10/06/2008 14:59


Does this mean my MINI was setting on the dock over the weekend and delivered to the VDC today?
Nope, it means it left the VDC today en route to your dealership.
 
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Old Jul 7, 2008 | 03:29 PM
  #3020  
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zonedguy
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From: Manhattan, NY
Originally Posted by Tweeckey
Nope, it means it left the VDC today en route to your dealership.
I highly doubt that? Why would the shipping company report on VDC status? Delivery should mean that it was delivered into BMW / MINI's possession at the VDC. It would also be surprising to clear the VDC in three days while including a national holiday. My status shows Delivery and Discharge on the same day:

DELIVERED FROM NEW YORK, NY 14/06/2008 16:18
DISCHARGED NEW YORK, NY 14/06/2008 15:00
LOADED ON VESSEL SOUTHAMPTON 05/06/2008 20:15
RECEIVED AT TERMINAL SOUTHAMPTON 05/06/2008 02:02
BOOKED SOUTHAMPTON 04/06/2008 11:12
 
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Old Jul 7, 2008 | 03:36 PM
  #3021  
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Tweeckey
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From: SNA, CA
Oh yeah, you're right. My bad. Well I guess a few more days for me then! Thanks for the clear up zoned!
 
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Old Jul 7, 2008 | 04:36 PM
  #3022  
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krim
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From: SoCal 626
Originally Posted by Tweeckey
Nope, it means it left the VDC today en route to your dealership.
I have the exac same times/dates

DELIVERED FROM PORT HUENEME, CA 07/07/2008 08:00
DISCHARGED PORT HUENEME, CA 03/07/2008 23:00
LOADED ON VESSEL SOUTHAMPTON 12/06/2008 16:34
RECEIVED AT TERMINAL SOUTHAMPTON 05/06/2008 09:27
BOOKED SOUTHAMPTON 04/04/2008 14:59

I think they just did everything in batches. At least they didn't get left behind, and on their way to some japanese dealership.

Well, i'm hoping sometime this week if the backlog isn't bad. Hopefully cars like mine who dont need anything installed, except maybe software, get out the door first. If so, i may not be on at all this weekend.
 
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Old Jul 7, 2008 | 04:45 PM
  #3023  
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SPF ZERO
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From: Denver, CO
Originally Posted by StarryEyed
Wellington is gorgeous. I did not know that you can't put your windows down for 2 days because of tint. learn something new everyday.
We had today all planned as Wellington's grand debut... a nice long drive planned for lunchtime. And then it rained all morning (but we drove anyway). So, we're on to tomorrow as the day to get the top down!
 
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Old Jul 7, 2008 | 04:52 PM
  #3024  
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phxsteele
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I just got an email from my MA. He said my EDD is the 13th.
 
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Old Jul 7, 2008 | 04:56 PM
  #3025  
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otterdad
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From: Bay Area
My status with WW also shows "Delivered from" on July 7. The WW tracking page also has this notice:
"This information includes the status, status dates, and location of cargoes during transit with WWL and does not indicate availability of cargoes for delivery."
My MA figures I will be getting the car early next week but he allows for an outside chance that it will be here at the end of this week.
 
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