Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Cooper (R50), Cabrio (R52), and Cooper S (R53) MINIs.

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Old Sep 4, 2003 | 03:53 PM
  #476  
itsthesize's Avatar
itsthesize
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From: Chicago, Il
Like I said, hate to be the one to say it AGAIN. I really don't think that BMW/MINIUSA is going to fix this problem. They are just playing the pushoff and waiting game. Like you all said this thread has lost steam and soon this subject will be null and they have got away with it. My opinion.



Peter
 
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Old Sep 4, 2003 | 04:22 PM
  #477  
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sketchedin
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From: nashville
I called my dealer yesterday and they said it would be December until there is a software fix. I think this has been covered, but does anyone know if this is really going to stop the stumble or is it BS? I wish someone could answer this, like MINIUSA. Hello.
 
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Old Sep 4, 2003 | 04:27 PM
  #478  
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antsmini
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From: New York
Ive already contacted a lawyer. Ill keep you posted.
 
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Old Sep 4, 2003 | 05:37 PM
  #479  
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OmToast
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From: Yinzer in Exile
<<<I wish someone could answer this, like MINIUSA. Hello.>>>


MINIUSA is only concerned with the really important issues: like window mechanisms, boot latches, rear fogs and cup holders... How dare we peons in the world of automotive displeasure even presume to be inconvenienced in the manner of those facing improperly sized cupholders. Let's suck it up, people. MINIUSA has bigger fish to fry.


:evil: :evil: :evil:
 
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Old Sep 4, 2003 | 06:18 PM
  #480  
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Nicky
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From: Hampton Roads, VA
You can add me to the list of MCS with a stumble. I thought maybe I just couldn't drive stick worth a s(*&.
 
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Old Sep 4, 2003 | 06:23 PM
  #481  
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Tokio
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From: Ft.Lauderdale
>>Ive already contacted a lawyer. Ill keep you posted.

You should not need a lawyer for this one - Lemon Law will take care of it.

The Lemon Law is there for the consumers protection - the board members are on your side from the beginning. BMW freely admit they have problems with the software. They also freely admit they do not have a fix for it - thus negating the 3 x +1 fix attempt (Fla.)

I sat in on a hearing yesterday (it's a public forum) just to see how proceedings go.

I am proceeding with my Lemon case. I intend for BMW to pay for my pulley that Randy installed as well as my intake (great mods), window tint and everything else I spent on the car and case right down to the parking costs while I am presenting my case at the tribunal.

Anyone in the Lauderdale area who has a similar problem and are interested to sit in on my hearing please PM me. I'd be glad to help out.
 
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Old Sep 4, 2003 | 06:41 PM
  #482  
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Chitown_COOP
Coordinator :: Chicago MINI Motoring Club
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From: San Antonio, TX
In response to several of the last few remarks:

1) "...they said it would be December until there is a software fix..."

Oh really? Because my very hands on service advisor says he has NOT heard anything about a December date. Where did this month come into our conversation?


2) "...BMW freely admit they have problems with the software..."

Since when? This is the first I've heard of it. I've never been able to get an actual MINI Division person to admit it. Please point me to the relevant thread in which MINI/BMW admit that there is a problem with their software. I don't think they admit it, because then these potential lawsuits would actually hold water. They can just keep saying that people don't know how to drive stick...that if you take a good 5 seconds to let out the clutch when shifting into 1st gear that it's not even noticeable....


3) "...Lemon Law will take care of it..."

But I don't want to Lemon Law this car. I just want my car to operate in the way in which I know that it can. We all know that it USED to work just fine...stumble free. Some of us have driven other people's MCSs that had no stumble. Why can't they just give us what those other people have? I have absolutely positively not received any sort of answer for this. And that's what makes this whole thing so frustrating for me. Just send my dealer the old software or AUTHORIZE THEM TO USE THE SOFTWARE THAT WE ALL KNOW THAT THEY HAVE, and let's get on with this thing called MOTORING for God's sake! So what if I have to crank it twice to get it to start. BIG FREAKING DEAL. I'll trade my stumble for your cold start any day!!!


 
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Old Sep 4, 2003 | 06:58 PM
  #483  
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sketchedin
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Joined: May 2003
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From: nashville
In response to several of the last few remarks:

1) "...they said it would be December until there is a software fix..."

Oh really? Because my very hands on service advisor says he has NOT heard anything about a December date. Where did this month come into our conversation?
I think it did come into our conversation, it was a while back. This thread is too ridiculously long to search for it really. I just know what my service advisor told me, I hope that it is not BS. He told me for about 2-3 months that he had not heard anything; until yesterday and all of the sudden, there is this December news.
 
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Old Sep 4, 2003 | 07:12 PM
  #484  
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Tokio
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From: Ft.Lauderdale
>>In response to several of the last few remarks:

>>2) "...BMW freely admit they have problems with the software..."
>>
>>Since when? This is the first I've heard of it. I've never been able to get an actual MINI Division person to admit it. Please point me to the relevant thread in which MINI/BMW admit that there is a problem with their software. I don't think they admit it, because then these potential lawsuits would actually hold water. They can just keep saying that people don't know how to drive stick...that if you take a good 5 seconds to let out the clutch when shifting into 1st gear that it's not even noticeable....
>>
>>
>>3) "...Lemon Law will take care of it..."
>>
>>But I don't want to Lemon Law this car. I just want my car to operate in the way in which I know that it can. We all know that it USED to work just fine...stumble free. Some of us have driven other people's MCSs that had no stumble. Why can't they just give us what those other people have? I have absolutely positively not received any sort of answer for this. And that's what makes this whole thing so frustrating for me. Just send my dealer the old software or AUTHORIZE THEM TO USE THE SOFTWARE THAT WE ALL KNOW THAT THEY HAVE, and let's get on with this thing called MOTORING for God's sake! So what if I have to crank it twice to get it to start. BIG FREAKING DEAL. I'll trade my stumble for your cold start any day!!!
>>
>>


I didn't buy this car and install pulley, intake and other bits and bobs just to Lemon it. No way do I want to Lemon this car - BMW give me no choice. Their warrantee is useless in reference to the software - they do not have a fix and I do not have the time to wait for them to fix it after waiting 6 months now. I have it in writing from various sources in Mini NJ that they have no fix.

If you really want your Mini fixed - make BMW buy it back from you through Lemon Law and buy another one when their software is proven to be reliable. Seems like the only way to me. BMW say it is a software problem and yet not affecting all Cooper S cars. Like you it makes absolutely no sense at all to me or any other logical thinking person that BMW have not been able to rectify this problem after a year in production.

The time to act is now - don't delay - or we may still be wasting our time in this forum telling new owners that their problems have nothing to do with the way they use a clutch, fuel octane levels and formulation, hot weather, etc.....blah balh blah.


_________________
'03 S DS
 
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Old Sep 4, 2003 | 07:59 PM
  #485  
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OmToast
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From: Yinzer in Exile
Hey Tokio...

Please keep us updated (or me, at least) about the process--particularly the time frame. I don't want to lemon my car for several reasons, not the least of which is the fact that this *particular* car is mine, I'm the one who put damn near 22k on it in a little over 7 months, I'm the one who bought it, I clean it... etc. Beyond that, however, is the fact that I can't be without a car for a prolonged period of time. I'm trying to find a bloomin' job and transportation to and from that potential-future employment is kinda important.
 
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Old Sep 4, 2003 | 09:05 PM
  #486  
Tokio's Avatar
Tokio
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From: Ft.Lauderdale
No problem.

The more miles you put on the car the less the manufacturer has to give you back for it..... may be another reason for BMW delaying everything - you'll put more miles on the car = less cash pay out from BMW - cost/risk analysis and all that..

In Fla as far as the case hearing goes it should be delt with within 40 days from the time of filing (the recent paperwork from the attorney general says it may take longer now due to the number of cases and less govt. funding - it's a free process) and the manufacturer has 20 to give you your money or a new car - your choice - less the milage calculation. These regs differ from state to state but should be fairly consistent. Check with your local attorney generals office.

_________________
'03 S DS
 
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Old Sep 5, 2003 | 06:27 AM
  #487  
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track-toy
4th Gear
Joined: Nov 2002
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From: Export, Pa
I don't know if this has come up before but I found this on our local board http://www.metroplexmini.org...

"Rumor from a good source*: There is some talk within the Cooper tech community of using the current Works software as a "fix" for this problem. By loading the S model w/ the Works ECU mapping there has been some "promise" of reducing of the stumble to a very low level (or completely.)
-As the owner of a Works car (w/ BMP CAI) I can say that the problem is much, ,much better (maybe 90% cured.) I have noticed that using slight pedal modulations (careful launches) can resolve the 1st.gear lurch 100% BUT I tend to forget to drive w/ total "focus" all of the time.
*One Texas dealer believes the JWC software is the closest thing to a fix currently out there BUT there is no green light from MINI HQ to try this "officially"
-One might ask the service rep to "test" this theory out using one's own car? Next visit give it a try!"
 
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Old Sep 5, 2003 | 07:05 AM
  #488  
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OmToast
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From: Yinzer in Exile
^^ hey, there's one I haven't heard before! Sounds promising (any chance we could get them to toss in the super charger, pulley and exhaust free of charge? For our troubles?
 
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Old Sep 5, 2003 | 07:24 AM
  #489  
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track-toy
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From: Export, Pa
>>^^ hey, there's one I haven't heard before! Sounds promising (any chance we could get them to toss in the super charger, pulley and exhaust free of charge? For our troubles?

OmToast,

Where is your dealer located? If you get any action, we're all coming!

Graham
 
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Old Sep 5, 2003 | 07:35 AM
  #490  
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Paul_Ward
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Joined: Aug 2003
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From: Louisville, KY USA
So anyone with a 2004 mcs having the stumble? I'm having 2nd doubts about it, i was planning on ordering one today now i'm thinking more and more.

_________________
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Louisville, KY
http://thetweakshow.com
 
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Old Sep 5, 2003 | 07:47 AM
  #491  
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Tokio
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From: Ft.Lauderdale
Graham,

I proposed the JCW software possability to our "friend" in NJ (PK) - he did not even want to look into it for me. Seemed like a logical solutiuon to me especially considering I have a pulley.

I have since heard some JCW posters saying they do have yoyo though.
 
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Old Sep 5, 2003 | 10:01 AM
  #492  
track-toy's Avatar
track-toy
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From: Export, Pa
Hmmm! PK is the guy that did not even have a company MCS to test drive. I don't have the yo yo and I sure don't want that if it's included with the works package!

Graham
 
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Old Sep 5, 2003 | 10:09 AM
  #493  
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mmanasas
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Joined: Jul 2002
Posts: 30
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From: Boston, MA
>>............>>
>>
>>2) "...BMW freely admit they have problems with the software..."
>>
>>Since when? This is the first I've heard of it. I've never been able to get an actual MINI Division person to admit it. Please point me to the relevant thread in which MINI/BMW admit that there is a problem with their software. I don't think they admit it, because then these potential lawsuits would actually hold water. They can just keep saying that people don't know how to drive stick...that if you take a good 5 seconds to let out the clutch when shifting into 1st gear that it's not even noticeable....
>>
>>
>>........>>
>>
Chitown,

Here's what MINI USA replied to me when I e-mailed them:



Hello Mark, thanks for writing MINI. We are familiar with the issue you are referring to, and we are working on a fix. We don't have any new information available at this time, but we will let our dealers know as soon as we have any news.

Thanks, and LET'S MOTOR.

Emily Hatley
MINI Division
866-ASK-MINI


--Original Message--

formid: 1001

Comments: Hi MINI,
Don't know how much you are monitoring the MINI forums such as this one and mini2.com, minicooperonline.com, roadfly.org, but they have pages and pages of discussion on the "stumble" issue. Symptoms are a lurch when just about to fully engage first gear. This problem didn't seem to exist before software version 33.2. Does MINI have any official response to the Stumble problem and when it may be fixed? My MA only knows "it's being worked on". Any insight you can provide will make me sleep better at night. cheers, Mark


So, yes MINI is acknowledging it and, according to them, working on a fix.

The key here is for everyone to bring your car back to your dealer! Make your problem known. I waited for almost two months before going to my dealer because I knew there was no fix. If you sit and wait, the dealer never knows and the enormity of the problem is masked from MINI. In my opinion, you can't scream too loudly on these forums unless you have at least taken your car to the dealer and made your issue known.
 
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Old Sep 5, 2003 | 11:34 AM
  #494  
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Chitown_COOP
Coordinator :: Chicago MINI Motoring Club
Joined: Jun 2003
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From: San Antonio, TX
Thanks for that inclusion mmanasas. It's nice to know that they'll at least admit that it's a problem...perhaps this will help Tokio's case?


 
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Old Sep 5, 2003 | 12:23 PM
  #495  
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OmToast
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From: Yinzer in Exile
<<<Where is your dealer located? If you get any action, we're all coming!

Graham >>>



I'm in Pittsburgh--and if I can get any satisfaction from this suggestion I will start a veritable boarding house for Stumbling MINIs and their owners!


However, I'm really not down with having the yo yo (any worse than it already is). Now, if I can maintain the present yo yo, but decrease the stumbling (or, dare I hope, eliminate it???) then at least that's a step in the right direction... Right?


 
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Old Sep 5, 2003 | 03:09 PM
  #496  
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PartialFish
Neutral
Joined: Aug 2003
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From: Mount Pleasant, Texas
Does anyone have a brand=new car with the problem? I just wondered if the latest cars out of the factory were still doing it. (Self-interest....mine arrives in 2=3 weeks).
 
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Old Sep 5, 2003 | 03:19 PM
  #497  
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Paul_Ward
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From: Louisville, KY USA
>>Does anyone have a brand=new car with the problem? I just wondered if the latest cars out of the factory were still doing it. (Self-interest....mine arrives in 2=3 weeks).

me too i was going to place an order today now its on hold!
 
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Old Sep 5, 2003 | 03:25 PM
  #498  
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OmToast
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From: Yinzer in Exile
My very fond wish is for all potential MINI owners putting their purchase on hold due to the stumble to call their dealership and INFORM them as to exactly WHY they'll not be forkin' over the deposit.

Think of how happy you could make a girl with just one telephone call...


 
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Old Sep 5, 2003 | 03:30 PM
  #499  
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Eastbaybrit
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Joined: Jul 2003
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From: East Bay, California
>>The key here is for everyone to bring your car back to your dealer! Make your problem known. I waited for almost two months before going to my dealer because I knew there was no fix. If you sit and wait, the dealer never knows and the enormity of the problem is masked from MINI. In my opinion, you can't scream too loudly on these forums unless you have at least taken your car to the dealer and made your issue known.

I agree...BUT...it's such a pain in the rear!!!

I think there would be a flood of disgruntled people taking their MINI's back to their dealer - if they weren't so inconvenient to get to!!!
 
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Old Sep 5, 2003 | 06:29 PM
  #500  
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Paul_Ward
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Joined: Aug 2003
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From: Louisville, KY USA
>>My very fond wish is for all potential MINI owners putting their purchase on hold due to the stumble to call their dealership and INFORM them as to exactly WHY they'll not be forkin' over the deposit.
>>
>>Think of how happy you could make a girl with just one telephone call...
>>
>>

Yes i'm sure the dealer is going to call me tomorrow and this is exactly why i'm not going to buy one right now its sad though.


 
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