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Old May 10, 2010 | 02:14 PM
  #251  
sekhmet101's Avatar
sekhmet101
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From: Hell
It works just fine with Firefox.
 
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Old May 10, 2010 | 02:16 PM
  #252  
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anuppercasej
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From: PDX, Between 8 & 10
Originally Posted by christo4ferris
That link doesn't work for Chrome or Safari. I didn't check Firefox, but Opera and IE do work. If you are a Mac user, give Opera a shot. It's actually pretty decent, though I prefer Chrome overall.
Yes, it works on Firefox. I have a Mac and usually use Safari. I keep Firefox around because I frequently come across things that don't work to well on Safari.
 
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Old May 10, 2010 | 02:29 PM
  #253  
wrx_xb9r's Avatar
wrx_xb9r
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Joined: Jun 2006
Posts: 310
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From: MO
Firefox on PC here. It finally worked. It was giving me a page not found error earlier.
 
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Old May 10, 2010 | 03:11 PM
  #254  
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mini6322
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From: DFW, Texas
Originally Posted by klricks
Start here and click all users under track and trace (bottom right) or drill down from the Customer Centre menu.
http://www.2wglobal.com

Then proceed with the entering at least the last 7 digits of your VIN in the cargo ID field (Furthest right). Note: you can also use the % character as a wild card to search for all MINI's on the ships WMWML% etc.

Also don't try and bookmark the track and trace it will expire. Always go from the main page.

Once you know the ship name then you can go to the schedules page, (also in the Customer Centre menu) and search by vessel. Keep checking that for the latest schedule which may change due to weather or other delays.
I saw this earlier in my tracking from klricks in the 'How to track your MINI . . .' Good stuff!
 
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Old May 11, 2010 | 09:05 AM
  #255  
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sekhmet101
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From: Hell
OK not good. It looks like the Don Carlos has been delayed for a second day. That makes me wonder what is going on over there.
 
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Old May 11, 2010 | 09:25 AM
  #256  
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WannaMini_
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From: USA
hmmmm! Is it in port right now??? You know, maybe they are waiting on more cargo - don't want to ship out without the boat being full. So maybe by waiting a few days, they can get more cars on??
 
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Old May 11, 2010 | 10:09 AM
  #257  
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sekhmet101
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From: Hell
Wanna,
No it doesn't look like it's even gotten to Southampton yet. Someone on another board (sacrastically) hinted about the ash cloud hindering the ship. But it seems like other ships are sailing without incident. I don't know. Maybe its a sign.
 
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Old May 12, 2010 | 04:21 AM
  #258  
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mini6322
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From: DFW, Texas
Originally Posted by grueinthebox
Wonder if the same truck stops in Dallas on the way to Houston... We may be on the same truck.
gru-, what is your MA telling you these days? Mine sent me mail yesterday stating that my mini has been turned over to the carrier; not on the way but turned over to them for pickup & transport I reckon. She said she would let me know once it was on the way.
 
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Old May 12, 2010 | 08:01 AM
  #259  
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mini6322
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From: DFW, Texas
I just received an e-mail this morning from my MA stating that my MINI got picked up last night and that it is on its way to Texas. She said it is really likely to get here by tomorrow of Friday morning. She has even already made plans with the guys that need to do the checkout & cleanup to turn it around so that we can settle business that Friday afternoon! Gosh I hope that carrier service makes it here by tomorrow!

I really can't believe how quick things progressed since it arrived to VDC/VPC last Friday. I figured it would take longer there at VDC and longer for it to get trucked. Then based on other mails I was telling myself to be patient for the dealer to get through its processes.

Amazing! I feel like a kid waiting for Christmas morning.
 
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Old May 12, 2010 | 08:31 AM
  #260  
wrx_xb9r's Avatar
wrx_xb9r
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Joined: Jun 2006
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From: MO
Congratulations. Post pics of your new baby when it is delivered.
 
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Old May 12, 2010 | 08:44 AM
  #261  
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WannaMini_
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From: USA
Sek - any news today??

6322 - congratulations! Won't be long now!!
 
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Old May 12, 2010 | 08:49 AM
  #262  
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sekhmet101
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From: Hell
Wanna

She's on the boat but the boat is still docked in Southampton. Hopefully the sea won't be too rough on her or anyone or anything else on the ship.
 
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Old May 12, 2010 | 07:25 PM
  #263  
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Jessz
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From: NY
My "do-over" car is scheduled for completion 5/14! How did everyone get their VINs? Did you have to ask your MA or did they volunteer it?
 
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Old May 12, 2010 | 08:36 PM
  #264  
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Emann
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From: Jersey
Originally Posted by Jessz
My "do-over" car is scheduled for completion 5/14! How did everyone get their VINs? Did you have to ask your MA or did they volunteer it?
You can get it directly from the OL. Just sign in and click the order details tab. Should be listed there, or you can ask your MA.
 
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Old May 12, 2010 | 08:55 PM
  #265  
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Jessz
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From: NY
Originally Posted by Emann
You can get it directly from the OL.
The OL worked for you? My car is listed as "On Order" w the wrong info despite having already gone into production. That's true of the first car i ordered which is waiting on the docks for a ship according to ASK-MINI.

I guess a better question would have been "When should I start pestering my MA for my VIN?"
 
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Old May 12, 2010 | 09:21 PM
  #266  
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Emann
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From: Jersey
Yup, You can just click where it says 'Review Order Details' and your VIN should be there. And I'm pretty sure you can pester your MA for your VIN about 5 days after you order.
 
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Old May 12, 2010 | 09:38 PM
  #267  
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hsautocrosser
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From: California
The peeps at ASK MINI told me the VIN isn't assigned until late in production.
 
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Old May 12, 2010 | 10:15 PM
  #268  
Jessz's Avatar
Jessz
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From: NY
Originally Posted by Emann
Yup, You can just click where it says 'Review Order Details' and your VIN should be there.
All the info in my "order details" is either blank or incorrect. It's interesting that the OL works for some people though.

Originally Posted by hsautocrosser
The peeps at ASK MINI told me the VIN isn't assigned until late in production.
Thanks for that info. When I tried ASK-MINI the woman I spoke to said that you don't get the VIN until you pick up the car which obviously isn't the case for many of us. I'll wait until Friday to start bugging my MA for it.
 
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Old May 13, 2010 | 12:50 AM
  #269  
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sekhmet101
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From: Hell
I had to ask my MA for my VIN. My car is on a ship on its way here but the OL still shows it on order. Ask your MA for any info you need.
 
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Old May 13, 2010 | 04:37 AM
  #270  
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WannaMini_
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From: USA
Originally Posted by sekhmet101
Wanna

She's on the boat but the boat is still docked in Southampton. Hopefully the sea won't be too rough on her or anyone or anything else on the ship.
So how many days is it behind now?? Did WW change the schedule on that one link? Do they show it as arriving a couple days later in NY?
 
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Old May 13, 2010 | 04:39 AM
  #271  
WannaMini_'s Avatar
WannaMini_
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From: USA
Originally Posted by Jessz
My "do-over" car is scheduled for completion 5/14! How did everyone get their VINs? Did you have to ask your MA or did they volunteer it?
"do-over" car? What did I miss? Did they screw up a first car?
 
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Old May 13, 2010 | 04:42 AM
  #272  
WannaMini_'s Avatar
WannaMini_
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From: USA
Originally Posted by Jessz
Thanks for that info. When I tried ASK-MINI the woman I spoke to said that you don't get the VIN until you pick up the car.
So untrue! HAHA - I have to laugh at her stupid comment. The VIN is assigned when the VIN plate goes into the car, which is in production. In fact, the shipping companies use that VIN as the cargo ID.
 
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Old May 13, 2010 | 04:54 AM
  #273  
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sekhmet101
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From: Hell
Originally Posted by WannaMini_
So how many days is it behind now?? Did WW change the schedule on that one link? Do they show it as arriving a couple days later in NY?
It left 2 days late. At least its on its way. I'm not sure how they plan to make up time but they're only showing a one day delay on arrival in NY. I guess they'll sail faster.
 
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Old May 13, 2010 | 04:56 AM
  #274  
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sekhmet101
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From: Hell
Originally Posted by WannaMini_
So untrue! HAHA - I have to laugh at her stupid comment. The VIN is assigned when the VIN plate goes into the car, which is in production. In fact, the shipping companies use that VIN as the cargo ID.
Sometimes I feel bad for the customer service reps that know less then we do.
 
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Old May 13, 2010 | 07:31 AM
  #275  
hsautocrosser's Avatar
hsautocrosser
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From: California
Jody at ASK MINI just told me they can't see the VIN until the car is at the dealer, agreed that I could get it from the MA, but couldn't or wouldn't tell me when the number is assigned.

I have come to the conclusion that MINI does not want their customer relations people to have access to information. Why they encourage people to track their cars at the owner's lounge is beyond comprehension.
 
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