R50/R53 :: Hatch Talk (2002-2006) Cooper (R50) and Cooper S (R53) hatchback discussion.

R50/53 CooperSport update

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Old Jul 11, 2008 | 08:40 AM
  #1  
andrewholmes's Avatar
andrewholmes
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CooperSport update

for anyone who has read my "i think i just got scammed" posting i want to post an update. i have got in touch with them.(even though it took days) and as of right now they have assured me it will be taken care of. I would like to think of this as some sort of cyber system glitch and that they are are worthy company. I dont know if i will go as far as recomending them yet but i will update what happens once it has been resolved. If i have overreacted towards them i will post an apology and retraction but like i said...will update when i have more info


p.s. should have been update...not updat
 

Last edited by andrewholmes; Jul 11, 2008 at 08:44 AM. Reason: spelling
Old Jul 11, 2008 | 09:13 AM
  #2  
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Baxter
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Maybe, you should make some sort of post on the other thread, that maybe you didnt get scammed, and that is was a glitch... Or have it closed all together... Maybe there was a bit of over-reaction.

I think saying you were scammed and then leaving that thread and starting a new one is a little unfair to them. People may not read both threads or even get to the bottom of your original thread...
 
Old Jul 11, 2008 | 09:16 AM
  #3  
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KnottyMan
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From: Freeland, WA
+1. Keep the thread count to a minimum.
 
Old Jul 11, 2008 | 09:37 AM
  #4  
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andrewholmes
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Originally Posted by Baxter
Maybe, you should make some sort of post on the other thread, that maybe you didnt get scammed, and that is was a glitch... Or have it closed all together... Maybe there was a bit of over-reaction.

I think saying you were scammed and then leaving that thread and starting a new one is a little unfair to them. People may not read both threads or even get to the bottom of your original thread...

i posted something there first but untill it is resolved i plan on leaving it open
 
Old Jul 11, 2008 | 09:42 AM
  #5  
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https://www.northamericanmotoring.co...=1#post2357669

Originally Posted by andrewholmes
i posted something there first but untill it is resolved i plan on leaving it open
 
Old Jul 11, 2008 | 09:55 AM
  #6  
MINIchaser's Avatar
MINIchaser
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From: San Diego
dang, only a 2 day wait without a call back doesn't seem to warrant such an over reaction (maybe over-reaction is a harsh term; maybe "panic" is a better word?) I understand it was $400and some but still, problems like that are very solvable, especially with paypal..
 
Old Jul 11, 2008 | 10:13 AM
  #7  
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i guess it is a little hard for me to take the lack of customer service. no one answering the phone...no responce to e-mails..no responce to messages. I can understand a wait but two days in the middle of a buisness week? also repeated calls to try to contact them during buisness hours. Maybe we all have a different version of satisfactory customer service and i have high standards. either way i will keep everyone updated
 
Old Jul 17, 2008 | 11:49 AM
  #8  
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gnatster
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From: Ohio
3 threads on same issue ...not good...closed
 
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