I ordered from them on Oct 14 and it's coming up on three weeks and the only communication I have received from them has been that they ran out of Argon and were going to be shipping shortly. I then got an automated message on 10/29 with a Fedex tracking number, one that has yet to be actually delivered to Fedex.

Anyone have a phone number or anything to this place? I would HIGHLY suggest holding any orders with them as they are completely unprofessional thus far.

 

Did you order their downpipe? I was contemplating on purchasing one to. Its either that one or giving the CNT one a try as I had good luck with it on previous vehicles. But hopefully they contact you soon about it. I may be wrong here but I thought I read something about them not being vendors here anymore cause they took forever to send out parts.

 

I find it worrying that the second and third results when I googled Exhaust Depot were a thread on a Dodge Charger enthusiast site complaining about their poor service and product quality, followed by the Better Business Bureau's page on them (where they rate an F).

 

I read where they said their server was hacked last month - but I also found this:


Exhaust Depot
2400 West 78th Street Hialeah, FL 33016-2762
We have downsized and now only do online sales. If you need to speak to some one please email us your number and we will contact you.

sales@exhaustdepot.com

 

That's the email address I have tried and have gotten a single response to.

 

Wow. Sorry to hear, man. Is it possible to purchase from a third party like Outmotoring (I know they don't have it... just an example)?

 

I contacted my CC company and have placed a complaint, we shall see where that goes.

In the mean time, I will wait until the smoke settles before ordering elsewhere. This is what I get for trying to save a few bucks .

 

I've had the same results trying to save a few bucks - not only was I out the cheaper amount, but I paid full price on getting what I should have ordered the first time. Live and learn!

 

Hahaha! I'll only take that chance if I'm saving a lot of bucks.

Bought a NM Engineering Hi Flow Intake system in CF for 400, and the NM Heat Shield for 130. With a promo code and free shipping, it was 480ish shipped.

I have the tracking info from UPS so it's on its way.

 

Well look what showed up after my CC company held the funds, also not a straight pipe:



The shiny parts are wear spots from the lack of packaging. And take a look at the weld quality:



I was offered a $50 refund.

 

That looks like my first weld in my high school welding class - but I did get better.

 

Wow their quality has gone down hill bad. I went to their shop in Orlando a few years back and it was a super good product. Must have got some inexperienced people welding now.

 

Just to add to the freaking mess, I installed the DP tonight, but guess what? The O2 sensor bung is so far from the reach of the sensor wire that I cannot even install it

I have some anti foulers, hopefully I can jerry-rig it until I have a chance to go to the muffler shop.

 

Holy hell. Sorry to hear about your experience, man.

 

They make extensions too.

 

That's essentially what I made with a drill and 4 anti foulers, haha. I will have to take it to the shop to have it modified more permenantly.