Lets just hope neither of us get on that ship just in case ha ha... You seem to have a real good MA... Not to impressed by mine..lol

 

Mine should hopefully be coming out of the NYC VPC today.

 

yep, mine is pretty good and thankful for that after all the posts I've read on here about other MAs!

Mine is even patient with me about me changing my mind on the dealer options. No, don't do that.... okay, go ahead and do that, no don't, yes do.

 

Once our vehicles make it to the port of exit, updates on status becomes pretty murky. Still waiting to see whats scheduled from Southampton to Port Hueneme.

 

My MINI is on the Mignon which docked in Nova Scotia today, scheduled to be in NYC on Wednesday. My MA emailed me today and expects it will be ready for pickup at the dealer at the end of next week... I'm hoping it may be even earlier.

 

12 days from date ordered to loaded up on the ship. Wow !

 

I'm not too good at math - Is that less than the 37 days it took for my car to get from the date ordered to when it was loaded on a ship?

 

Only slightly

 

That's some good figurin' you done there, Spa !

Yeah, pretty amazing one MINI can take 37 days and another 12. Just think of it as they were taking time to make sure yours was PERFECT.

 

Looks like the Parsifal is getting closer to Southampton.. Its in the English channel.. Running at 11 knots..lol I sure hope I make this one..

 

Looks like the 23-day stay at Oxford was worth it. Look at what just arrived at my dealer:

 

AWESOME !! It is a real MINI ! Nice looking one, too !

Won't be long now until you're motoring JCW style.

 

Ha Ha well I shouldn't say mines been completely bad... But my MA is very hard to get a hold of... that I don't like.. But if they push my buttons to much I just might have to light a fire under there a$$

 

Same here. It surprises me there are any MAs that aren't super enthusiastic about their jobs, especially for those of us willing to wait 2-3 months for a custom car. Mine has taken the position it seems "Thanks for the order. I'll call you when it gets here."

 

Threaten them with poor survey scores. They way they all approach those surveys with customers, appears their jobs depend on it.

 

I'll tell you a secret: I was going to order White Silver/Chili Red, but I had to have a sunroof. I didn't think the impact of the red roof would be as strong with a sunroof in that color combination, so I ordered all Chili Red instead.

 

My car is also arriving on the mignon. It should be here soon!

 

I agree. The sunrooof takes up about half of the area of the roof. It would make a white roof seem half white and half black and not in a checkered way. If you're going with a sunroof, I think they look a lot better on a darker colored roof. Solid decision on your part.

 

EHans.. I agree with you a 100%... I have other problems with my MA.. They keep asking me for the same info over and over..And I keep giving them the same info over and over... If they ask again...BOOM... Im going to jack them up!! At least I will feel better

 

Wow... I was having trouble getting a ride to the dealer and my MA offered to pick me up so I can get my Clubman today!

That's how you get 10's on the survey.

I will be behind the wheel of my new baby in about an hour. Woot!

 

WOW... Now that is good service.. To me its those little things like that..that make the difference.. Congrats

 

Today's update on my MINI:

866-ASK-MINI Automated Voice – At port, awaiting a ship
Owners' Lounge – At the VDC
866-ASK-MINI Customer Relations – Out of VDC and released to truck
My own eyes – At the dealer

The MA originally said 6-8 weeks, and it looks like he was exactly right: Hopefully, I'll have the car a few days short of 8 weeks. If I ever go through this insanity again, I know whom I'll believe!

 

Very nice ride!! Congrates!!

 

Our service maintenance center, (Portland, OR), have always been superb about offering to pick us up at the airport, or provide us a ride and subsequent pickup when we take Poppett, (my Honey's hardtop), in for service. My MA has already offered to have someone pick us up at the airport when Scarlett arrives and is ready to be picked up. That makes a huge difference for us as we live in another state that does not have a Mini dealership. We both work, so we both have to make arrangements with our schedules ahead of time to travel the 350 or so miles for anything having to do with the car. Any time they step above and beyond the call to accomodate the fact that we have to travel that far, they keep these customer's loyalty.

 

Now that is excellent service.. Im glad to hear there are still some out there that take care of there customers.. I have a feeling the reason my dealership isn't like that is because they know they are the only MINI dealer around.. The next one was like 500+miles away..lol..