Rust :: door sill area of '02-'05 MINIs
#651
#653
#658
My '04 S has rust on the hatch where the trim panel for the license plate brackets mounts. It took me a month to get the dealership closest to me to get it in and have the regional rep look at the car. He looked at it and denied the repair twice
1) Carfax showed a collosion on the right rear of the car. Previous owner stated it was a hit and run. Only damage was a broken reflector and a scuff on the plastic trim. No body work done period
2) Told the rep to look at it again because it has had no work done to it. Denied it again because the paint looks scuffed. Car had vinyl stripes on it and the paint surrounding the stripes aged differently but the clear coat was not compromised.
I will be fighting them to fix this because modern cars should not be rusting out after only 9 years. I will post on their forums, their facebook and call customer service until they fix the rust. The support for their cars completely sucks and I will never ever consider buying a New MINI. I was for a while but since they brushed me off for the power steering pump fan and pump issue and now the rust.. Screw them. I'll take my money elsewhere and I will let everyone know
1) Carfax showed a collosion on the right rear of the car. Previous owner stated it was a hit and run. Only damage was a broken reflector and a scuff on the plastic trim. No body work done period
2) Told the rep to look at it again because it has had no work done to it. Denied it again because the paint looks scuffed. Car had vinyl stripes on it and the paint surrounding the stripes aged differently but the clear coat was not compromised.
I will be fighting them to fix this because modern cars should not be rusting out after only 9 years. I will post on their forums, their facebook and call customer service until they fix the rust. The support for their cars completely sucks and I will never ever consider buying a New MINI. I was for a while but since they brushed me off for the power steering pump fan and pump issue and now the rust.. Screw them. I'll take my money elsewhere and I will let everyone know
#659
My '04 S has rust on the hatch where the trim panel for the license plate brackets mounts. It took me a month to get the dealership closest to me to get it in and have the regional rep look at the car. He looked at it and denied the repair twice
1) Carfax showed a collosion on the right rear of the car. Previous owner stated it was a hit and run. Only damage was a broken reflector and a scuff on the plastic trim. No body work done period
2) Told the rep to look at it again because it has had no work done to it. Denied it again because the paint looks scuffed. Car had vinyl stripes on it and the paint surrounding the stripes aged differently but the clear coat was not compromised.
I will be fighting them to fix this because modern cars should not be rusting out after only 9 years. I will post on their forums, their facebook and call customer service until they fix the rust. The support for their cars completely sucks and I will never ever consider buying a New MINI. I was for a while but since they brushed me off for the power steering pump fan and pump issue and now the rust.. Screw them. I'll take my money elsewhere and I will let everyone know
1) Carfax showed a collosion on the right rear of the car. Previous owner stated it was a hit and run. Only damage was a broken reflector and a scuff on the plastic trim. No body work done period
2) Told the rep to look at it again because it has had no work done to it. Denied it again because the paint looks scuffed. Car had vinyl stripes on it and the paint surrounding the stripes aged differently but the clear coat was not compromised.
I will be fighting them to fix this because modern cars should not be rusting out after only 9 years. I will post on their forums, their facebook and call customer service until they fix the rust. The support for their cars completely sucks and I will never ever consider buying a New MINI. I was for a while but since they brushed me off for the power steering pump fan and pump issue and now the rust.. Screw them. I'll take my money elsewhere and I will let everyone know
What do you mean you were brushed off for the power steering pump and fan issue??? MINI USA Corporate sent out letters to everyone saying that they will replace for free all parts and labor. Nothing short of a Factory recall on that issue! My wife almost crashed the 2004 MCS when the steering froze up! The Factory paid for everything, including a rental car. I still have the letter somewhere. MinisRcheeky
#660
#661
Hi Ya,
I'm 100% positive that the power steering pumps/fans in the Gen One MINI's are completely covered by the Factory, (I'll look for my letter OK. Hopefully I can post it if I find it) My power steering went out before the Factory sent out the letters. I made such a stink when it did go out, that the Dealership covered the parts, (pre-recall). I later submitted the labor costs to the Factory, (post-recall), and was fully reimbursed. There should be something in the Forums here relating to the power steering pumps/fans? It was a big deal. The Factory didn't actually send the letters out until this year, (2013). Hope this helps.
MinisRcheeky
I'm 100% positive that the power steering pumps/fans in the Gen One MINI's are completely covered by the Factory, (I'll look for my letter OK. Hopefully I can post it if I find it) My power steering went out before the Factory sent out the letters. I made such a stink when it did go out, that the Dealership covered the parts, (pre-recall). I later submitted the labor costs to the Factory, (post-recall), and was fully reimbursed. There should be something in the Forums here relating to the power steering pumps/fans? It was a big deal. The Factory didn't actually send the letters out until this year, (2013). Hope this helps.
MinisRcheeky
#662
Hi Ya,
I'm 100% positive that the power steering pumps/fans in the Gen One MINI's are completely covered by the Factory, (I'll look for my letter OK. Hopefully I can post it if I find it) My power steering went out before the Factory sent out the letters. I made such a stink when it did go out, that the Dealership covered the parts, (pre-recall). I later submitted the labor costs to the Factory, (post-recall), and was fully reimbursed. There should be something in the Forums here relating to the power steering pumps/fans? It was a big deal. The Factory didn't actually send the letters out until this year, (2013). Hope this helps.
MinisRcheeky
I'm 100% positive that the power steering pumps/fans in the Gen One MINI's are completely covered by the Factory, (I'll look for my letter OK. Hopefully I can post it if I find it) My power steering went out before the Factory sent out the letters. I made such a stink when it did go out, that the Dealership covered the parts, (pre-recall). I later submitted the labor costs to the Factory, (post-recall), and was fully reimbursed. There should be something in the Forums here relating to the power steering pumps/fans? It was a big deal. The Factory didn't actually send the letters out until this year, (2013). Hope this helps.
MinisRcheeky
May 2013
Dear MINI Owner:
At MINI we are committed to maintaining a level of automotive and service excellence that exceeds your expectations now and in the future. . . .
This letter addresses an issue involving the power-assist steering pump and associated pump cooling fan on certain model year 2002-2005 MINI Cooper and MINI Cooper S models and model year 2005 MINI Cooper convertible and Cooper S convertible models. This issue can cause a temporary or permanent loss of the power-assist steering function. . . .
Warranty Coverage Extension
In the interest of customer satisfaction, we are extending the warranty coverage for the power-assist steering pump and associated cooling fan on your vehicle to 13 years/150,000 miles, whichever occurs first, starting from the date of first retail sale or the date the vehicle was first placed in service as a demonstrator or company vehicle, whichever is earlier. Under the terms of this extended warranty coverage, MINI will cover all necessary repair costs related to this issue.
Repair Expense Reimbursement
If you have previously had the power-assist steering pump and/or the associated cooling fan replaced at your own expense, MINI will reimburse you for certain expenses that you may have incurred. If you replaced the pump or pump fan at an authorized MINI dealer, out-of-pocket expenses incurred for parts and labor are generally reimbursed. If you replaced the pump or pump fan at an independent repair shop, expenses for parts are generally reimbursed. Please contact MINI Customer Relations and Services at 1-866-ASK-MINI (1-866-275-6464) or via e-mail at “MINI.Assistance@askmini.com” regarding specific details and possible eligibility for reimbursement.
I notice that the e-mail address transformed itself into a link. I don't know if it will work or not. If you've got further questions, I suspect a phone call or e-mail per the letter will get you the info you need.
Dear MINI Owner:
At MINI we are committed to maintaining a level of automotive and service excellence that exceeds your expectations now and in the future. . . .
This letter addresses an issue involving the power-assist steering pump and associated pump cooling fan on certain model year 2002-2005 MINI Cooper and MINI Cooper S models and model year 2005 MINI Cooper convertible and Cooper S convertible models. This issue can cause a temporary or permanent loss of the power-assist steering function. . . .
Warranty Coverage Extension
In the interest of customer satisfaction, we are extending the warranty coverage for the power-assist steering pump and associated cooling fan on your vehicle to 13 years/150,000 miles, whichever occurs first, starting from the date of first retail sale or the date the vehicle was first placed in service as a demonstrator or company vehicle, whichever is earlier. Under the terms of this extended warranty coverage, MINI will cover all necessary repair costs related to this issue.
Repair Expense Reimbursement
If you have previously had the power-assist steering pump and/or the associated cooling fan replaced at your own expense, MINI will reimburse you for certain expenses that you may have incurred. If you replaced the pump or pump fan at an authorized MINI dealer, out-of-pocket expenses incurred for parts and labor are generally reimbursed. If you replaced the pump or pump fan at an independent repair shop, expenses for parts are generally reimbursed. Please contact MINI Customer Relations and Services at 1-866-ASK-MINI (1-866-275-6464) or via e-mail at “MINI.Assistance@askmini.com” regarding specific details and possible eligibility for reimbursement.
#663
#664
03 MCS rust issue fixed
Having just acquired an 03 MCS, I checked the sills as described in this thread and as expected found the dreaded rust! I promptly took both side apart and perform a relatively simple and effective repair. I will continue to monitor these areas now that I know they are an issue.
Here is a link to the work I did...
https://www.northamericanmotoring.co...ust-11799.html
-Pat
Here is a link to the work I did...
https://www.northamericanmotoring.co...ust-11799.html
-Pat
Last edited by PSA1; 01-26-2014 at 08:24 PM. Reason: add a few more pics
#665
#667
Regarding the extended rust warranty: does anyone have a different TSB than this - SI M 41 02 06 ? My local Mini service department told me today that I was correct that this is a legit TSB and issue, but the TSB is only for "perforation", and I can't read/see the actual TSB anywhere.
Is there an updated TSB that covers flaking, but not yet perforation? My '04 is still covered but I have rust flakes and not perforation (yet). He was nice about it but he kinda blew me off, so if I want Mini to deal with this I'll have to do the legwork myself.
Is there an updated TSB that covers flaking, but not yet perforation? My '04 is still covered but I have rust flakes and not perforation (yet). He was nice about it but he kinda blew me off, so if I want Mini to deal with this I'll have to do the legwork myself.
#668
I have a 2006 R 50 that had rust on both door sills but not very advanced. I used a drill with a wire wheel and removed the rust, then I use a product called "OSPHO".
Primed and Painted the door sills 3 years ago, the issue is no longer I keep an eye on both doors, spray occasionally with W-D 40.
Primed and Painted the door sills 3 years ago, the issue is no longer I keep an eye on both doors, spray occasionally with W-D 40.
#669
I own a 2002 R50, it has rust on both doors AND the tailgate where the latch striker is.
A 1 hour drive to the dealership (time and fuel) to see if there is a possible Australian warranty on a 12yr+ car.
A 1 hour drive home (time and fuel) after making a booking if its covered under warranty.
A return journey back to the dealership IF its covered, Cost of Insurance for a loan vehicle to return home (more valuable time).
Return journey to take loan car back and pick up Mini after repairs IF covered by a warranty on a 12 yr old car (even more time)
So, with all the running around, petrol, time, negotiating work to be done (btw my time is important), wear and tear on the car.
A short trip to the local auto spares, 1 x wire wheel, 1 x roll of masking tape, 1 x small bottle of rust converter, 1 can of undercoat, 1 x can of touchup paint and the rest of the morning to wire brush the paint to clean bare metal, apply rust converter, apply undercoat, apply topcoat. Job done in under 4 hours and unless you pulled the rubber one would never know.
Satisfaction of a job that took under 4 hours compared to the hassle of running around, wear and tear and the petrol used let alone the time this would have taken on a 12 yr old car plus I got out of mowing the lawn ! Priceless and 100% satisfaction.
Lesson learnt, pull the rubbers occasionally and clean out the build-up of dust and grime and ensure its dry. Learn to maintain your vehicle and take pride you can do such a simple job. Its a lot easier than jumping up and down having a hissy fit or maybe your time isn't as valuable as mine. If the car was a couple of years old, I could understand it but on Gen 1's ! lets take a reality check.
A 1 hour drive to the dealership (time and fuel) to see if there is a possible Australian warranty on a 12yr+ car.
A 1 hour drive home (time and fuel) after making a booking if its covered under warranty.
A return journey back to the dealership IF its covered, Cost of Insurance for a loan vehicle to return home (more valuable time).
Return journey to take loan car back and pick up Mini after repairs IF covered by a warranty on a 12 yr old car (even more time)
So, with all the running around, petrol, time, negotiating work to be done (btw my time is important), wear and tear on the car.
A short trip to the local auto spares, 1 x wire wheel, 1 x roll of masking tape, 1 x small bottle of rust converter, 1 can of undercoat, 1 x can of touchup paint and the rest of the morning to wire brush the paint to clean bare metal, apply rust converter, apply undercoat, apply topcoat. Job done in under 4 hours and unless you pulled the rubber one would never know.
Satisfaction of a job that took under 4 hours compared to the hassle of running around, wear and tear and the petrol used let alone the time this would have taken on a 12 yr old car plus I got out of mowing the lawn ! Priceless and 100% satisfaction.
Lesson learnt, pull the rubbers occasionally and clean out the build-up of dust and grime and ensure its dry. Learn to maintain your vehicle and take pride you can do such a simple job. Its a lot easier than jumping up and down having a hissy fit or maybe your time isn't as valuable as mine. If the car was a couple of years old, I could understand it but on Gen 1's ! lets take a reality check.
#670
I had to replace the rubber weather seal on my driver side when I got my car(used) it's a 2010 and there was none on the drivers side but a little starting on the passenger side. I noticed the passenger side because when it rains sometimes I get water ingress ,there was a post about it...so after cleaning and painting I applied a bead of silicone to the pinch weld all the way along it to keep water from settling there again. Done!
#671
I had not noticed this thread and posted this elsewhere. If the moderators don't mind I will include it here as well as it is on topic.
My '06 MCS had a bit of paint bubbling under a tail light. When I posted about that I was told to check my sills, which I did, and found rust on both.
I brought the car to the local dealer who took pictures of the issues and sent them to BMW USA, who after doing a CarFax report on the car, approved the warranty claim. Apparently if the car has had previous bodywork in the rusted area, the warranty is void.
The dealer told me to get two estimates, one from their shop and one from the shop of my choice. I presented the estimates and BMW chose my shop, likely becasue he was cheaper ...and as it turned out, didn't know what he was getting into.
Long story short, after he discovered it was worse than he thought and submitted his new estimate my car was taken (flatbed) to their preferred body shop, where the car received a new rear quarter panel and new sills.
Here are before and after shots of one of the sills ...
They did nice work and I am pleased.
Total turn around times was about 5 weeks ...which obviously would have been less had the car been taken directly to the more MINIcentric shop.
As I only have 1.5 years left on the rust warranty I'll be keeping my eye on the other rust trouble spots ...and I'll be pulling up the rubber covers on the sills and cleaning/dry there at least monthly.
Dean.
My '06 MCS had a bit of paint bubbling under a tail light. When I posted about that I was told to check my sills, which I did, and found rust on both.
I brought the car to the local dealer who took pictures of the issues and sent them to BMW USA, who after doing a CarFax report on the car, approved the warranty claim. Apparently if the car has had previous bodywork in the rusted area, the warranty is void.
The dealer told me to get two estimates, one from their shop and one from the shop of my choice. I presented the estimates and BMW chose my shop, likely becasue he was cheaper ...and as it turned out, didn't know what he was getting into.
Long story short, after he discovered it was worse than he thought and submitted his new estimate my car was taken (flatbed) to their preferred body shop, where the car received a new rear quarter panel and new sills.
Here are before and after shots of one of the sills ...
They did nice work and I am pleased.
Total turn around times was about 5 weeks ...which obviously would have been less had the car been taken directly to the more MINIcentric shop.
As I only have 1.5 years left on the rust warranty I'll be keeping my eye on the other rust trouble spots ...and I'll be pulling up the rubber covers on the sills and cleaning/dry there at least monthly.
Dean.
Last edited by reelsmith.; 11-26-2017 at 08:00 AM.
#673
#674
#675
I`m sorry I don`t really understand what other area is this one you are referring to