Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Clubman (R55), Cooper and Cooper S(R56), and Cabrio (R57).

Sunroof does not open when it's warm out

Old Oct 3, 2008 | 09:23 PM
  #351  
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Originally Posted by joey1320
Ok people there's a solution to the SUNROOF from HELL!!!!
I thought it was sunroofs in hell.
 
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Old Oct 3, 2008 | 10:48 PM
  #352  
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I hope you all get your sunroof fixed! I was so worried after I ordered mine and then saw these threads but so far mine has been good, even in the hot hot heat of Texas. **Knock on wood***
 
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Old Oct 4, 2008 | 03:12 PM
  #353  
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I think Joey1320 on the previous page is dead on with the fix. I was over at the dealer last week to get my third door lubed and I asked the tech about the sunroof issue. My sunroof has sporaticaly worked since a few months after purchase.

I was originally told by the dealer that there was a issues with the Clubman sunroofs and they were working on finding a solution. They said it was brought on by the sunroof motor overheating. Well last week the tech told me that they had a solution and that I could schedule an appointment to get it fixed. It involved some special type of lubrication and my guess the adjustment described by Joey1320.

I will schedule to get it fixed an post after the fix.
Good luck all but outside of the sunroof and the third door catch getting lubed I am very happy with my Clubman S. It has 12k miles and it is still a load of fun to drive.

Cya,
Malc
 
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Old Oct 4, 2008 | 05:28 PM
  #354  
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Thanks for the post Joey1320!

I also noted that there's specific directions on raising the rear edge of the sun roofs. For example, when closed, the rear of BOTH of my sunroofs is BELOW the level of the roof. The TSP says to adjust them, when reinstalling, so that the read edges are slightly ABOVE the roof level.

Thanks again! I'll be taking my Clubman to the dealer shortly for his first visit and will request this TSP be applied and also register us on the "melting scoop" list as well!

William
 
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Old Oct 4, 2008 | 10:14 PM
  #355  
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From: Florida, South Gulf Coast
Originally Posted by joey1320
Ok people there's a solution to the SUNROOF from HELL!!!!

The Bulletin just came out last week and it supersedes the previous one from june...
Hope it brings peace to all of you sunroof lovers!!!



This Service Information bulletin supersedes SI M54 03 08 dated June 2008.

designates changes to this revision

SUBJECT
Sunroof Will Not Open at High Temperatures


MODEL
R55, R56 (Cooper and Cooper S, Cooper Clubman and Cooper S Clubman)


SITUATION
At high ambient temperatures, typically above 90 degrees, the sunroof may not open from the fully closed position. When this occurs, the rear edge of the glass panels will rise by about 10mm and then either stall in that position or close again.

Assisting the glass by pressing upward on it, or allowing the sunroof to cool slightly, will restore normal function.

CAUSE
The blocking protection feature of the sunroof drive is being activated due to the presence of higher than expected frictional forces in the sunroof cassette. Such forces are only present at very high temperatures and are caused by a lack of proper lubrication, along with incorrectly adjusted glass panels.

CORRECTION
Adjust the glass panels and perform the recommended lubrication procedures.

Do not replace the sunroof cassette for this situation.

PROCEDUREIf the sunroof is binding at a position other than when it's first starting to open or at significantly lower temperatures, a sunroof cassette problem may be present. Normal diagnostic procedures should be followed for these cases.
  1. Perform a short test and ensure that no charging system or battery-related problems are present.
NOTE: If the battery is not fully charged, a similar sunroof problem may be present.
  1. Remove both the front and rear glass panels per Repair Instruction RA 5410240 (front) and RA 5410250 (rear).
  2. Measure the gap on the left and right side of the cassette, between the rear edge of the wind deflector base and the leading edge of the sliding mechanism.
    1. If the gap on the left side is equal to that on the right side, continue to step 4.
    2. If the gap is not equal, remove the sunroof drive per Repair Instruction RA 6761515.
    3. Move one of the sliding mechanisms by hand until the spacing is equal on the left and right sides.
    4. Install the drive and operate the sunroof to ensure that the sliders move together.
  3. Use Kluberplex adhesive spray grease to thoroughly coat and lubricate the areas identified in the attached document.
  4. Install the glass panels and adjust per Repair Instruction RA 5413002, with the following exceptions:
    1. The front edge of the front panel should be 0.5-1.5mm lower than the roof line.
    2. The rear edge of the front panel should be 0.5-1.5mm higher than the front edge of the rear panel.
    3. The rear edge of the rear panel should be 0.5-1.5mm higher than the roof line.
  5. Do not replace the perimeter seal unless it is damaged.
  6. Initialize the sunroof with the engine running, per Repair Instruction RA 5400...
Reinitializing the sunroof is essential to the effectiveness of this repair.
  1. With the sunroof fully closed, hold the sunroof close switch at the first detent for approximately 20 seconds. Continue to hold until the sunroof completes one full cycle.
  1. Cycle the sunroof at least 5 times to allow the lubricant to penetrate all moving parts of the sunroof cassette.
Thank you for posting the latest 'inside' information on this issue

Originally Posted by wearlaz
Thanks for the post Joey1320!

I also noted that there's specific directions on raising the rear edge of the sun roofs. For example, when closed, the rear of BOTH of my sunroofs is BELOW the level of the roof. The TSP says to adjust them, when reinstalling, so that the read edges are slightly ABOVE the roof level.

Thanks again! I'll be taking my Clubman to the dealer shortly for his first visit and will request this TSP be applied and also register us on the "melting scoop" list as well!

William
I would be interested to know if after this adjustment, is there any 'wind-noise' at highway speed with sunroof closed

Mine is flush with roof level when closed and completely silent at highway speed when closed

I also am restricted to using pressure washer for cleaning and sunroof has never leaked a drop

Since I am fortunate enough to very rarely park in 95f+ Sun for over four hours and only saw 'sticking' a couple times last summer,
I would like to know if the 'fix' would bring other issues to bare
 
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Old Oct 5, 2008 | 07:23 AM
  #356  
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From: nyc
x2. i'm afraid to get this fix done.
 
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Old Oct 10, 2008 | 08:24 AM
  #357  
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From: Twin Cities, Minnesota
My 08 MC just did this yesterday here in MN (only 60°F and sunny). Sure enough, I happen to notice this thread today! The glass panels both started to go up, then they pop back down. To me, it almost looks like the rear glass panel was binding at the back where the two ends of the rubber seal meet (they are not quite flush). And I thought it was odd the two glass panels were below the level of the roof. Thanks for posting the procedure on the previous page! As a side note, I have also had the sunroof not close all of the way. It would pop back open. Turning off the blower fixed that. Too sensitive!
 
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Old Oct 13, 2008 | 07:54 AM
  #358  
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I've said it once and I'll say it again...

THIS IS NOT A FIX!!!!

I've been in the bodyshop business for 25 years. When this first happened to me, I didn't even know there was an issue with the sunroofs.

Having adjusted a thousand and one sunroofs, I immediately pulled my car in, adjusted the sunroof and lubed the heck out of it.

It didn't work...

When I was getting the stage I kit installed, I mentioned it to my SA and they pulled up their bulletin and proceeded to do the repair. (lube and adjust)

I was standing there in the tech's stall watching him as he did the exact same thing I did a month earlier.

THE VERY NEXT DAY it was 94 degrees and guess what???

MY SUNROOF STILL WON'T OPEN!!!!

Adjustment my ***.... They have other issues.

Mark
 
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Old Oct 22, 2008 | 05:31 PM
  #359  
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Just got this TSB applied to my car. THIS TSB DOES NOT WORK.

This repair marks the third for my sunroof. I've contacted MINI corporate, and I've made the first step towards filing a claim under the CA Lemon Law.

If I get my way, I'll make the transition into a Cooper S (without sunroof) soon enough!
 
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Old Oct 22, 2008 | 07:45 PM
  #360  
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NOw I'm Pissed

Originally Posted by minicooperwill
I wish I had done what I said I was going to do. The plan was to call Friday about my service appointment today for the sticking sunroof issue, see if there was anything they were going to do. Since I didn't call, I drove up for my 7 a.m. appointment. My SA comes out and says "Issue with the sunroof, huh?" and I say "Yes" and start to explain. He stops me, saying they know all about it, and the official word from MINI is "Do Not Fix." He told me I was the 3rd or 4th one to come in to them, and they did over $2k worth of repairs on at least 2 of them only to have the same issue come up again. Officially then, they still don't know what to do but are working on it. I was told MINI hopes to have a solution in the next couple of weeks. I was advised to check back in 2 months though. My SA seems to know that a "couple weeks" will be more than that. In the meantime, I was told to "just push up a little on it" when it wouldn't open properly. I also have the issue with the sunshade moving back on its own a couple of inches. When I asked if that was something they could fix in a few minutes since I was already there, he said anything sunroof related takes about 4 hours, since they have to completely remove the whole thing. He suggested I wait until they get the sticking problem figured out and then bring it back and get both things done at the same time. So I got to enjoy a lovely 60 mile roundtrip during rush hour (in a really nice car) and all I got was some conversation, some MINI smints, and an offer of a carwash which he knew I didn't want.
Well they fixed it. They replaced the whole cassette. So I thought it was fixed, then we had a really bad nor-easter blow through here a few weeks ago and my whole car flooded carpet seat belts water was pouring in through the airbag light that is on the passenger side between the 2 windows and it was also coming in my front window and down into the electric box that is by the floorboard on the passenger side. I called the service dept. he asked if I was sure I did'nt leave the windows down, I said no I was driving down the road in a torential downpour and the windows were not down. My car started smelling like mildew, they have had my car for 3 weeks today. They actually called me monday to come pick it up. When I got there I figured they would have taken the carpet out to replace it or at least clean it up, it was still soaking wet, man i'm pissed. So they called me today and said they ordered a new cassette for the sunroof. Could someone help me i'm not sure if Va has lemon laws or what but a 28k car 5 months old should not have this type of problems. How would I find out about the lemon laws??

Thanks for any help,
Sky
 
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Old Oct 24, 2008 | 05:23 PM
  #361  
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I had mine fixed about three weeks ago... A problem that I had often because of the heat down here in NM hasn't happened since. Bravo, MINI.
 
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Old Oct 27, 2008 | 04:22 PM
  #362  
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Originally Posted by teachinkids
I had mine fixed about three weeks ago... A problem that I had often because of the heat down here in NM hasn't happened since. Bravo, MINI.

I hope it works for you but unless you've experienced the mid 90's and up temps, I think you'll see it again.

I still think they don't have the answer yet.

Mark
 
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Old Oct 28, 2008 | 08:16 AM
  #363  
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From: Washington State
This wouldn't qualify under most lemon laws, the damage was caused as a result of a repair that the dealership did. So here's what I would do...

I would tell the service advisor that if the leak was caused by their incorrect replacement of the sunroof, they should be repairing all of the water damage done to the vehicle, including replacing the carpets. If they refuse, do not threaten them. Be calm, cool and collected and just politely say, "Okay, I will get back to you after I have talked to my lawyer." Do not say anything else. If they offer to fix it for free after you've informed them that you have legal representation, go with it. If they refuse, then, just call a lawyer. The lawyer will probably cost you, but a thousand dollars to a lawyer is a hell of a lot better than 26k on a new MINI. One letter from the guy should be more than sufficient to get your vehicle fixed.

If you have to call the lawyer, I don't care how far you have to drive, never, ever, work with this dealership again. Service departments should take responsibility for their repair work, and stand behind it. If they don't, you're wasting your time by giving them your business.


Originally Posted by nucknfuts
Well they fixed it. They replaced the whole cassette. So I thought it was fixed, then we had a really bad nor-easter blow through here a few weeks ago and my whole car flooded carpet seat belts water was pouring in through the airbag light that is on the passenger side between the 2 windows and it was also coming in my front window and down into the electric box that is by the floorboard on the passenger side. I called the service dept. he asked if I was sure I did'nt leave the windows down, I said no I was driving down the road in a torential downpour and the windows were not down. My car started smelling like mildew, they have had my car for 3 weeks today. They actually called me monday to come pick it up. When I got there I figured they would have taken the carpet out to replace it or at least clean it up, it was still soaking wet, man i'm pissed. So they called me today and said they ordered a new cassette for the sunroof. Could someone help me i'm not sure if Va has lemon laws or what but a 28k car 5 months old should not have this type of problems. How would I find out about the lemon laws??

Thanks for any help,
Sky
 
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Old Oct 30, 2008 | 12:33 PM
  #364  
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Brought the car back in on Tuesday for them to have another look.
Unfortunately, it still does it.

Car is going BACK in on the 11th when the factory rep is around.
 
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Old Nov 2, 2008 | 04:43 PM
  #365  
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My MCSa 2008 has done this even if the ambient temp. is 55 degrees. Only will happen if car sits in direct bright sunlight for a while
 
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Old Nov 3, 2008 | 07:39 AM
  #366  
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I had mine in about a month ago for the melting hood scoop and they said they also did the sunroof adjustment and lubrication, and it's been working fine so far. No wind noise or anything like that either.
 
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Old Nov 4, 2008 | 03:37 PM
  #367  
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many months in service sunroof

well, this its my firtst time in here, i have a MC56 2008 sparkling silver since junuary 08. well let me tell u... this car have visit the local service many times if i put all together its sems like almost 2 months whit this horrible problem whit the sunroof.
0) the sunroof didn make it!
1) they make a "adjustments" and lubricate 2 weeks
2) the problem goes and they make the same in 2 weeks again..
3) Rain season and the car make "glu glu glu" water filtration, te car returns to the service, this time almost 3 weeks..
4) After 3 weeks in service the water problem has been fixed but the sunroof do not open in sunny days.... the car return..
5) On this time now they change all the sistem but they forgot install the wind deflector... upss! 3 weeks
6) Looks like now its ok,...?? no!!! they dont make the real adjustments and the sunroof's glass makes a terrible noise whit the wind a mid speed!!
7) Tomorrow they going to send a technical to mi place to mae the adjustments...
Tks for your comments..
Sorry my English its not good!
 
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Old Nov 5, 2008 | 11:30 PM
  #368  
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From: Canadia eh? Edmonton area
Please Someone tell me I'm insane...
15 pages...

ok here we go :

SITUATION
At high ambient temperatures, typically above 90 degrees, the sunroof may not open from the fully closed position. When this occurs, the rear edge of the glass panels will rise by about 10mm and then either stall in that position or close again.

Assisting the glass by pressing upward on it, or allowing the sunroof to cool slightly, will restore normal function.

CAUSE
The blocking protection feature of the sunroof drive is being activated due to the presence of higher than expected frictional forces in the sunroof cassette. Such forces are only present at very high temperatures and are caused by a lack of proper lubrication, along with incorrectly adjusted glass panels.

I may have missed something somewhere in the 15 pages that says what I'm about to say.

Ok here we GO!:
With that given description, and My first hand experience with this exact situation. I can say that the problem has very little to do with incorrectly adjusted glass and has a lot more to do with higher than expected frictional and the blocking protection feature.
Stuff expands when it gets hot right?
well I think the problem is that the glass and the part of the seal that is attached to the glass is expanding under high temperatures and is causing excessive lateral pressure on the seal which is what is causing the friction. take a look at the two parts that touch and seal when the glass is close they are definitely not designed to be able to move easily. This forces the motor to overwork and stop itself. eventually wearing itself out if done repeatedly.

REENGINEER THE SEAL, using different materials or allow for proper expansion and movement!!! problem solved.

Again. I may have missed something somewhere in the 15 pages that says what i just said, if so ignore me. But if i haven't missed anything and the problem is so blatantly obvious....... I am very scared.
 
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Old Nov 6, 2008 | 11:42 AM
  #369  
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Well, my trip to the service department included a myriad of things:

1. cosmolen dripping was repaired and those black plastic fender thingys were replaced because of staining.
2. my sunroof sunshades would not stay closed, so they fixed them...not sure how...
3. had a runflat tire replaced because there was about a dime size HOLE. PSI was 0 all the way to the dealer!
4. Had my tailpipes shortened per the TSB
5. had my sunroof "fixed" as realting to this thread (wouldn't open when hot out..).

So far my sunroof has been operating just fine, I was very nervous to get this done because first off, I didn't think my sunroof was all that bad off in the first place and only didn't open a couple of times, and I didn't want the service department to make it any worse! I decided to go ahead and do it because I couldn't stand having a brand new car with all sorts of problems, and so far the "fix" is working. No wind noise, no leaking, and they're opening just fine. But then again, it hasn't been AS hot as it had been here in San Diego...I guess only time will tell!
 
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Old Nov 6, 2008 | 11:56 AM
  #370  
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Originally Posted by Lovemonkey
I can say that the problem has very little to do with incorrectly adjusted glass and has a lot more to do with higher than expected frictional and the blocking protection feature.

I have been saying this same thing for months. We adjust sunroofs in both my bodyshops all the time. Before I even took my car in, I pulled the sunroof to check adjustments and lubed it.

Obviously it didn't help.

Mini then came out with another bulletin. I took my car in and watched the tech do the exact same thing I had done a month earlier... nothing more, nothing less.

It's simple. The coefficient of heat expansion from the materials is incorrect. I'm not sure exactly which piece is wrong (seal, motor, gears, etc) but I do know that adjusting the sunroof DOES NOT WORK.

As long as Mini is making an attempt to fix this problem, I don't have a problem with it.... having said that... I don't think they are doing crap about it.


Mark

PS. I'm sure there are a few people out there that their sunroofs simply need adjusted. No manufacturer is going to produce a car with sunroofs that are adjusted 100% on every car. I'm talking about the real sticking problem that only occurs when it's mid 90's or higher.
 

Last edited by orangecrush; Nov 10, 2008 at 02:57 AM.
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Old Nov 13, 2008 | 10:25 PM
  #371  
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I found a very thorough write up on Google, about DIY sunroof repair for the R53, the writer even posted step by step instructions and photos. here is a link if you're interested http://zippeegear.com/documents/blog..._id=1215268800
 
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Old Nov 14, 2008 | 09:19 AM
  #372  
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Originally Posted by leevitup2god
I found a very thorough write up on Google, about DIY sunroof repair for the R53, the writer even posted step by step instructions and photos. here is a link if you're interested http://zippeegear.com/documents/blog..._id=1215268800
Interesting find, I'm a bit worried though about cutting a capacitor and not replacing it!!! Seems to me it performs a function in the motor and while disconnecting it may make the motor functional at what risk to the total system?
I do think it would be interesting to point out this capacitor failure to MINI and see what they say!!
 
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Old Nov 19, 2008 | 01:27 PM
  #373  
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I spoke with a member of the "executive" team at MINI NA, and the gentlemen was absolutely certain that this is indeed a "very fixable problem". He claimed that dealerships just "aren't doing the fix right" and pushed for me to let a factory rep have a crack at it. I declined, as I'm seeking another solution..

Of course, I mentioned that I'm aware of MANY others with the same problem and that the same group of people have also had their sunroofs repaired as outlined in the TSB, only to have the same results. He asked "did you read that on northamerican-whats-it.com?"

At least MINI is READING these threads, and I actually got a high ranking employee to admit to reading!
 
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Old Nov 19, 2008 | 06:33 PM
  #374  
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Originally Posted by sikamini
Interesting find, I'm a bit worried though about cutting a capacitor and not replacing it!!! Seems to me it performs a function in the motor and while disconnecting it may make the motor functional at what risk to the total system?
I do think it would be interesting to point out this capacitor failure to MINI and see what they say!!

I spoke to my Mini Technician today and showed him that "Mini Cooper Sunroof Repair" blog (http://zippeegear.com/documents/blog.php) and I asked him his opinion on cutting the capacitor. This is what he said "if the sunroof motor is currently not working, cutting the capacitor couldn't make the problem any worse. But if it fixes the problem then why not? You have nothing to lose and just saved yourself hundreds of dollars and many hours of troubleshooting. Especially if your original plan was to replace the motor anyways, and now you wouldn't have to." I completely agreed with his statement.
 
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Old Nov 19, 2008 | 07:37 PM
  #375  
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Way off topic for this thread, as that blog was about an R53 sunroof motor failure at 'half-staff', but:

It was a big job to get to that capacitor, why not just replace it, capacitors are low cost.

There is now a possibility that the motor will soon fail again without it and this time will be due to a burned armature.
__________________________________________________ __________

I hate to see this Thread steered away from the issue of some R56 Sunroof 'obstruction protection' reversing open command when heat soaked.

Mine exhibited this three times last summer (but rarely 'heat-soaked') and would be concerned if the offical 'fix' results in a sunroof that has wind noise when closed.

Have seen a few complaints now about wind noise on 2009's sunroofs and wonder why.
 
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