i was spoiled in utah, if i wanted service i would call up and get an appointment for that week.
I am in portland now and wanted to get a service appointment, for my free one year oil change and some rattles and creeks. anyways they are now taking appointment for augost 31! one freakin month away. Mini's here aren't the rare oddity they are in other cities, i see more mini then honda civics, well almost.

 

There arent a *ton* of MINIs here in Leawood, but there is still a 3 week wait for service.

I dont mind, I just schedual in advanced.

 

I'm having the same problem out here in Virginia. MINI of Sterling said they won't be able to take my car for it's 10k tune up until august 30.

 

2 months

 

that is crazy

 

3+ week wait in Portland Oregon, they said they have 2 techs out
M

 

Where are you waiting two months to get service in NYC? Between all the dealers in NY and NJ you shouldn't have to wait more than 2 weeks in my experience.

 

I live in NYC and went to NJ to purchase and perform my service... 3 week wait for a loaner car... same week service if no loaner needed.

 

Washington State We have the same problem. there is only one dealer they are expanding but won't be done till next year.One month or more.

 

Hence the wait time, lots of MINIs not a lot of dealerships in the area=longer wait time.
Trust me, the wait will be worth it, Rassmusson MINI is top notch in customer service
Cheers
Shawn

 

When I had my 1st inspection I waited only a few days...


Art

 

last year and thats what they told me during the summer, that way I could take a flight out and be back for the pick up.

 

Then there is your reason, a lot of cars = a lot of cars to service. If MINIs were rare, there would be no wait, now would there?

However, that does suck.

 

I hear that, ten thousand mile service in three thousand miles just scheduled and its for the 22nd of september!

 

I called Braman in West Palm a few weeks ago to have my air bag light and some paint work done. I called on a Thursday expecting a few week wait. I was amazed when the woman asked if I could be in on Monday.

 

I had a 3 week wait to get in to get my exhaust replaced. I also had to wait 2 months to get a brake sensor installed.

I feel your pain brother. One dealership in the STATE.

 

This thread makes me realize how lucky we are in Dallas-Fort Worth to have a dealer (Moritz MINI) with a great service department. I've never had to wait over 2 days for an appointment and on multiple occasions have brought the car in on the same day. The other dealer in the area has the sort of long wait times people are talking about in this thread.

 

Wow, long wait for serving. How long do you think you'd have to wait if something bad {mechanically-wise} happened? I shudder to think...

 

I called my dealer last week and they told me it would be mid-september to get my car in. I think since its vacation season everyone has their car in for service so those of working have to wait.

 

Our local wait in Philadelphia is less than a week for dealer service. It helps that there are several dealerships within a two hour drive.

 

But wouldnt you want to always stick with one dealer? I think thats the problem