JCW Issue with JCW Pro Exhaust

Old May 21, 2019 | 07:44 AM
  #101  
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Can you check your paperwork from that dealer visit and post the TSB/campaign program number? It should be on your invoice you received for your visit to the dealer. When I was just at the dealer they wouldn't even look at the BT module without charging me a diagnostic fee. If I had a TSB number they wouldn't have a choice.
 
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Old May 21, 2019 | 08:26 AM
  #102  
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Thanks Vette, was going to ask the same.

And does anyone have a dealer in SoCal that’s been friendly on this issue? I tried two and they both gave BS excuses and wanted to charge a fee before doing anything. TSB number and a dealer familiar with the issue might be the winning combo.
 
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Old May 21, 2019 | 01:17 PM
  #103  
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I'm also going to jump in requesting that TSB number. will give me more ground to stand on in Canada as well.
 
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Old May 22, 2019 | 04:58 AM
  #104  
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I will do my best to get you all the information by tonight. I will also post a suggestion or two in working with your dealer.
 
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Old May 22, 2019 | 05:30 AM
  #105  
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Originally Posted by Chedder2017
I will do my best to get you all the information by tonight. I will also post a suggestion or two in working with your dealer.
 
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Old May 23, 2019 | 12:24 PM
  #106  
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I finally had the dealer evaluate my flap closing issue and they immediately determined the blue tooth module to be faulty. I’m not sure if the tech was truly able to prove this through troubleshooting or they referenced some sort of TSB, but they acknowledged there was definitely a problem. I’ll be able to report back in a week after replaced unit is installed.
 
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Old May 23, 2019 | 01:51 PM
  #107  
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Originally Posted by FDR
I finally had the dealer evaluate my flap closing issue and they immediately determined the blue tooth module to be faulty. I’m not sure if the tech was truly able to prove this through troubleshooting or they referenced some sort of TSB, but they acknowledged there was definitely a problem. I’ll be able to report back in a week after replaced unit is installed.
I'll have to hit up Chedder2017 if this works for you!
 
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Old May 23, 2019 | 05:35 PM
  #108  
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Originally Posted by FDR
I finally had the dealer evaluate my flap closing issue and they immediately determined the blue tooth module to be faulty. I’m not sure if the tech was truly able to prove this through troubleshooting or they referenced some sort of TSB, but they acknowledged there was definitely a problem. I’ll be able to report back in a week after replaced unit is installed.
Please get a TSB/Campaign number from them when you take it back.
 
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Old May 23, 2019 | 07:08 PM
  #109  
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Originally Posted by vetsvette
Please get a TSB/Campaign number from them when you take it back.
Will do, good sir.
 
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Old May 23, 2019 | 08:08 PM
  #110  
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Hello all, I was mistaken about the bulletin however I can still help. Please PM me if your exhaust flap is still closing randomly. I am confident I can help at your local dealership level.
 
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Old May 24, 2019 | 05:37 AM
  #111  
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Further research on the issue may have sprung me a lead. I have reached out to BMW for a confirmation of my suspicions. If you are having the issue with the exhaust, can you find the RA number on the module and PM it to me. its on one of the white stickers, bottom right corner. format is a 2 digit number with a letter, then a space, then a letter and two digit number.

Cheers,
Rich
 
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Old May 24, 2019 | 05:45 AM
  #112  
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It sounds like RLM has your solution as well.
 
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Old Jun 3, 2019 | 03:21 AM
  #113  
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I noticed that after driving for about an hour the "snap crackle and pops" aren't as pronounced, is this due to the engine getting hotter (weather)?
 
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Old Jun 3, 2019 | 08:12 AM
  #114  
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receiver replacement permanently fixed my issue

Here is the invoice from my PuMA case. I brought my car in a number of times, but they were unable to duplicate the flap closing on its own. I guess I was getting more Bluetooth interference downtown where I live. They replaced the receiver, and I haven't had a single event since even with iPhone X and Apple Watch connected to the in-car Bluetooth. It's been almost a year and 3,000 miles since the receiver was replaced. The invoice says they checked the receiver sticker for firmware identification, and found it to be outdated. I'll take a picture of the sticker later today.

I removed the PDF since my Sharpie didn't make the redactions dark enough. I'll see about just posting the pertinent info later. I tried to see the label sticker on the new receiver, but didn't find a sticker on it in the boot. Regardless, you just should need to point out to the dealer that they should check the firmware version on your receiver to see if it's out of date, and replace the receiver if it is because that solved the issue for me. It's worked the way it should have for nearly a year now.
 

Last edited by kfmuller; Jun 4, 2019 at 06:23 AM. Reason: removed the PDF - redaction wasn't dark enough
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Old Jun 4, 2019 | 06:17 AM
  #115  
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Originally Posted by kfmuller
Here is the invoice from my PuMA case. I brought my car in a number of times, but they were unable to duplicate the flap closing on its own. I guess I was getting more Bluetooth interference downtown where I live. They replaced the receiver, and I haven't had a single event since even with iPhone X and Apple Watch connected to the in-car Bluetooth. It's been almost a year and 3,000 miles since the receiver was replaced. The invoice says they checked the receiver sticker for firmware identification, and found it to be outdated. I'll take a picture of the sticker later today.
Check your PM's ASAP.
 
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Old Jun 8, 2019 | 10:37 AM
  #116  
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I just got my JCW back from MINI of Portland. They changed the receiver and now it works just as I expect. Stays open until I close it. Perfect.
 
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Old Jun 8, 2019 | 06:11 PM
  #117  
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Great to her, not just the news but controlling it as intended!
 
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Old Jun 11, 2019 | 09:00 AM
  #118  
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After My service last week and them looking at all the info I provided, New module is on order under warranty. Hopefully will arrive in the next little bit and will hopefully solve all the problems. Thanks again everyone, and especially Chedder2017
 
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Old Jun 11, 2019 | 06:18 PM
  #119  
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Originally Posted by vetsvette
Please get a TSB/Campaign number from them when you take it back.
There was no TSB, but the advisor said he wouldn’t be surprised if they released one soon. I had a new module installed and now the flap stays open 100% of the time. I can’t believe it - three years with this exhaust and it finally works the way it should 😂
 
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Old Jun 12, 2019 | 09:06 AM
  #120  
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Originally Posted by FDR
There was no TSB, but the advisor said he wouldn’t be surprised if they released one soon. I had a new module installed and now the flap stays open 100% of the time. I can’t believe it - three years with this exhaust and it finally works the way it should 😂
Fantastic ins't it!?
 
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Old Jun 12, 2019 | 10:02 AM
  #121  
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That's right. Rub it in.
I'll make another attempt with my dealer, but I'll speak with the service manager this time instead of an SA that I had never seen before.
 
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Old Jun 18, 2019 | 04:23 PM
  #122  
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I installed my JCW tuning kit myself except the tune and I am having issues with the flap not opening or closing when pressed. Build date on my kit was late 2017
 
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Old Jun 21, 2019 | 10:28 AM
  #123  
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If it's not opening at all, the issue is something other than bluetooth interference. That only causes the flap to close. Something must not be wired right, or it could be the remote isn't paired with the box. There is a button to reset it, I believe- the info is on the instruction sheet.
 
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Old Jun 21, 2019 | 11:56 AM
  #124  
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Originally Posted by J_L
If it's not opening at all, the issue is something other than bluetooth interference. That only causes the flap to close. Something must not be wired right, or it could be the remote isn't paired with the box. There is a button to reset it, I believe- the info is on the instruction sheet.
It does open and close and it is wired correctly. Sometimes it works perfectly and other times it takes 4 to 8 double clicks to open or close.

Since I posted on the 18th it has been functioning normal so it must have been some form of interference. I do not run any devices with bluetooth turned on so who knows what happened.
 
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Old Jun 22, 2019 | 03:52 PM
  #125  
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Hey Charrigan, mine behaves the exact same way. Most times it takes numerous double clicks to open or close, and that’s with the brand new receiver that solved my flap closure problem.
 
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