General MINI Talk Shared experiences, motoring minutes, and other general MINI-related discussion that applies to all MINIs, regardless of model, year or trim.
Sponsored by:
Sponsored by:

Surprised that MINI's DEAD LAST in Quality?

Old Jun 24, 2011 | 07:13 PM
  #1  
markldriskill's Avatar
markldriskill
Thread Starter
|
5th Gear
Joined: Apr 2003
Posts: 824
Likes: 1
From: Long Beach, CA
Surprised that MINI's DEAD LAST in Quality?

Read in today's LA Times that MINI ranked DEAD LAST of all brands in "quality" in U.S. new car deliveries by having the largest number of reported defects at delivery.

I was very unpleasantly surprised.
 
Reply
Old Jun 24, 2011 | 07:18 PM
  #2  
Mike M's Avatar
Mike M
2nd Gear
iTrader: (1)
Joined: Jul 2009
Posts: 120
Likes: 0
From: St. Louis, MO
I'm very surprised to hear it. I just passed 55K miles on my '09 this week (in 23 months of ownership) and haven't had a significant issue yet.
 
Reply
Old Jun 24, 2011 | 07:21 PM
  #3  
paddyh's Avatar
paddyh
2nd Gear
Joined: Mar 2008
Posts: 83
Likes: 0
From: Tallahassee, Florida
Mine's dead reliable and I've had it for almost a year--zero problems!
 
Reply
Old Jun 24, 2011 | 07:26 PM
  #4  
dannyhavok's Avatar
dannyhavok
6th Gear
Joined: Jun 2010
Posts: 3,334
Likes: 4
From: Vancouver Island, Canada
Seems like most of the reliability issues crop up on the MCS. As much as I'd like to trade up in a couple of years, all this HPFP, Cold Start, Timing Chain Tensioner nonsense makes me want to shell out for that JCW Tuning Kit for my R50 and hang onto it forever
 
Reply
Old Jun 24, 2011 | 07:49 PM
  #5  
Jim Michaels's Avatar
Jim Michaels
5th Gear
Joined: Oct 2010
Posts: 772
Likes: 2
From: Blacksburg, VA
If the LA Times is trying to report on the 2011 J. D. Powers Initial Quality numbers (posted on NAM earlier today), they missed it; but not by a lot. MINI was tied with VW for 4th from the worst (Dodge). That's tied for 28th out of 31.
 
Reply
Old Jun 24, 2011 | 08:00 PM
  #6  
MiniBOL's Avatar
MiniBOL
4th Gear
15 Year Member
Liked
iTrader: (2)
Joined: Oct 2010
Posts: 597
Likes: 8
From: Las Vegas, NV
I've had my chain tensioner, HPFP, and water pump changed. When someone tells me they would like to have one its a shame that I have to warn them about the car and the risk one would have to take not knowing if they will get a bad one or not, brand new or used. I'm talking about the R56 of course. Its a shame. BMW should be ashamed.

On that note...I still love my car and now just starting to enjoy it! I would get another one too!
 
Reply
Old Jun 24, 2011 | 08:20 PM
  #7  
fishey72's Avatar
fishey72
5th Gear
iTrader: (4)
Joined: Oct 2003
Posts: 800
Likes: 0
From: Asheville, NC
MINI has been floating around the bottom of that list every year. It is an enthusiast car.

My wife wants/ed one, but we said no way, not again. I will happily fix and drive this one into the ground though.
 
Reply
Old Jun 24, 2011 | 10:05 PM
  #8  
dannyhavok's Avatar
dannyhavok
6th Gear
Joined: Jun 2010
Posts: 3,334
Likes: 4
From: Vancouver Island, Canada
I think if I feel the need to go much faster I'll get a beater V8 foxbody mustang and drive it on the weekends

I'd also consider a new Coupe S under warranty, of course. I do like the look of it.
 
Reply
Old Jun 25, 2011 | 01:55 AM
  #9  
madmeg's Avatar
madmeg
Neutral
Joined: Jun 2011
Posts: 5
Likes: 0
Wish I would've read the article 3 years ago

58,000 highway miles and bad timing chain, new cam, and the call last night that the Turbo is gone. $3500 repair in a 3 year old car and we might not be finished yet. As I told the tech, I thought I was buying a Mini, not some crap car. Am having the dealer buy it off me. Bad car, bad company, two bad dealer service centers...
 
Reply
Old Jun 25, 2011 | 03:20 AM
  #10  
ZeR0 EVOlution's Avatar
ZeR0 EVOlution
2nd Gear
Joined: Jun 2011
Posts: 86
Likes: 0
From: Studio City, CA
Originally Posted by fishey72
MINI has been floating around the bottom of that list every year. It is an enthusiast car.

My wife wants/ed one, but we said no way, not again. I will happily fix and drive this one into the ground though.
Enthusiast car? There are 6 parked on my street alone, not including mine. Seriously, they're a dime a dozen in LA. I see at least two of the electric-only versions a day driving around the city.
 
Reply
Old Jun 25, 2011 | 05:04 AM
  #11  
fishey72's Avatar
fishey72
5th Gear
iTrader: (4)
Joined: Oct 2003
Posts: 800
Likes: 0
From: Asheville, NC
Originally Posted by ZeR0 EVOlution
Enthusiast car? There are 6 parked on my street alone, not including mine. Seriously, they're a dime a dozen in LA. I see at least two of the electric-only versions a day driving around the city.
Enthusiast car = Enthusiastically you keep repairing it and taking it in for warranty work. The quality is junk-bond status, MINI is really good at marketing them though.
 
Reply
Old Jun 25, 2011 | 07:12 AM
  #12  
mastawyrm's Avatar
mastawyrm
4th Gear
Joined: Feb 2010
Posts: 302
Likes: 0
From: HSV, AL
"largest number of reported defects at delivery" could mean two things. It could mean what they want you to hear or it could mean "likelihood to report something small instead of ignore it"

I'm not saying it's one or the other, just that I never trust news sources for anything.
 
Reply
Old Jun 25, 2011 | 08:37 AM
  #13  
Project Mangler's Avatar
Project Mangler
3rd Gear
Joined: Jul 2009
Posts: 235
Likes: 0
From: Corvallis, Oregon
If you're talking about this:
http://www.latimes.com/business/la-f...,5513154.story
that's a very crappy piece of journalism, it tells you absolutely nothing. JD Powers uses very questionable methodology for their Initial Quality Survey, which I assume is what the article is referencing. For instance, cars can get dinged for having controls that owners find hard to use. Considering how unique Minis are (took me months to get used to the radio), they get hit pretty hard for this, but it's hardly a reflection of their quality.

Here's a pretty good take down of JDP:
http://www.thetruthaboutcars.com/200...jd-powers-iqs/
 
Reply
Old Jun 25, 2011 | 03:35 PM
  #14  
Jim Michaels's Avatar
Jim Michaels
5th Gear
Joined: Oct 2010
Posts: 772
Likes: 2
From: Blacksburg, VA
Maybe Michael Karesh's 2006 "take down" of the JDP IQS didn't take. While it's true that the IQS mixes owner annoyances with reliability data, it's an Initial Quality Survey rather than a First Ninety-Day Reliability Survey. Thus, it counts all owner complaints; even those about crummy cup holders.

Michael Karesh has his own online vehicle reliability and pricing website (www.truedelta.com), but I haven't seen his debunking of Consumers Reports yet.
 
Reply
Old Jun 25, 2011 | 05:01 PM
  #15  
markldriskill's Avatar
markldriskill
Thread Starter
|
5th Gear
Joined: Apr 2003
Posts: 824
Likes: 1
From: Long Beach, CA
Thanks for a bunch of interesting responses.

I still own an '04 MCS, which has about 101K miles on it. I think once I get rid of the stupidly designed OE flywheel I'll be much happier. The car has been one thing after another for a long time now, but most of the fixes have added up to improvements. I am planning a Valeo clutch and plain old single mass flywheel to replace the OEM clutch and "Dual Mass" FW. What were they thinking? I still love driving my MCS, and plan to do so until it cannot move another inch, or I just get completely fed up, whichever comes first.
 
Reply
Old Jun 25, 2011 | 05:56 PM
  #16  
Dex05S's Avatar
Dex05S
3rd Gear
15 Year Member
Joined: Jan 2007
Posts: 172
Likes: 1
From: Valley Grande, Al.
05 MCS, 83,200 miles and the only problem fixed were worn out LCA bushings, $95 pre-mounted in the carriers. I do feel for all the people having so many issues though.
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Getrieben
1st Gear
23
Sep 12, 2024 07:03 AM
kpl
Stock Problems/Issues
6
Aug 11, 2015 04:52 AM
xpunisherx
JCW Garage
8
Aug 10, 2015 10:50 PM
MiniJess
General MINI Talk
3
Aug 10, 2015 09:51 PM
CARdiac
Navigation & Audio
0
Aug 8, 2015 03:30 PM


Thread Tools
Search this Thread

All times are GMT -7. The time now is 11:50 PM.