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F55/F56 Album Artwork

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Old Nov 3, 2014 | 06:56 PM
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Album Artwork

Has anyone happened to get the correct album artwork and song titles to display over the display. I have the fully loaded package with connect and navigation XL and it is so frustrating that it never works. You could be listening to a male artists song with a picture of Katy Perry showing that you played three songs back. Anyone brought this up to the dealer or had any resolution with this? It just baffles me that you pay so much for a vehicle and it isn't working as you were told.
 
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Old Nov 3, 2014 | 07:09 PM
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That works fine for me. Which device are you using? Are you using a streaming app?
 
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Old Nov 4, 2014 | 07:18 AM
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I am using a iPhone 6. I use Beats music; however, it technically is not streaming being that I downloaded the music directly to my phone. Even putting Beats in offline mode, it still doesn't work once I skip to the next track. It also isn't consistent in playing music through items bought off of iTunes. Any advice?
 
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Old Nov 4, 2014 | 07:30 AM
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Bluetooth or connected via USB cable?

I use Spotify on my iPhone 6 and the art work is fine, changes when the song does but only when connected via USB. If I'm using Bluetooth I get no artwork, only the artist, song title, and album name.

No Nav on mine... Connected+Boost package only.
 
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Old Nov 4, 2014 | 07:35 AM
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Use iTunes and a wire. Album art is usually stored separately from the music file.
 
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Old Nov 4, 2014 | 07:47 AM
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Originally Posted by CooperB
Bluetooth or connected via USB cable? I use Spotify on my iPhone 6 and the art work is fine, changes when the song does but only when connected via USB. If I'm using Bluetooth I get no artwork, only the artist, song title, and album name. No Nav on mine... Connected+Boost package only.
It will play the music but will not display the correct album artwork or song title with either sub or Bluetooth. Are you using Beats?
 
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Old Nov 4, 2014 | 07:47 AM
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Originally Posted by CooperB
Bluetooth or connected via USB cable? I use Spotify on my iPhone 6 and the art work is fine, changes when the song does but only when connected via USB. If I'm using Bluetooth I get no artwork, only the artist, song title, and album name. No Nav on mine... Connected+Boost package only.
How is spotify vs beats? Maybe I will need to switch to spotify...
 
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Old Nov 4, 2014 | 07:49 AM
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Originally Posted by TheBigNewt
Use iTunes and a wire. Album art is usually stored separately from the music file.
Thank you. I will give that a try.
 
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Old Nov 4, 2014 | 08:01 AM
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Originally Posted by mikeymike1985
How is spotify vs beats? Maybe I will need to switch to spotify...
Pretty much identical. I've been on Spotify for several years as a premium subscriber. I tried Beats when it came out for about a month. Both catalogs are very similar. Just personal preference really.

Bluetooth has never gotten artwork on my screen, no matter the source. I have around 100 songs purchased from iTunes that I playback via the iPhone player and artwork again is only there when connected via USB.

As TheBigNewt pointed out above, the artwork file is indeed stored separate from the actual audio file. I don't recall Bluetooth ever sending the artwork on my previous vehicles either, only the actual audio. Maybe an Apple or MINI limitation?
 
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Old Nov 4, 2014 | 09:25 AM
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Originally Posted by CooperB
Pretty much identical. I've been on Spotify for several years as a premium subscriber. I tried Beats when it came out for about a month. Both catalogs are very similar. Just personal preference really. Bluetooth has never gotten artwork on my screen, no matter the source. I have around 100 songs purchased from iTunes that I playback via the iPhone player and artwork again is only there when connected via USB. As TheBigNewt pointed out above, the artwork file is indeed stored separate from the actual audio file. I don't recall Bluetooth ever sending the artwork on my previous vehicles either, only the actual audio. Maybe an Apple or MINI limitation?
Just signed up for spotify and used my lightning cable. I thought I was going to have luck until the next track played or as soon as I skipped the song. It either got stuck on the same album artwork with the song title or didn't show anything at all. Any thoughts? The service advisor at mini said I may need a special cord but I was under the impression the Lightning/USB cable was all I needed.
 
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Old Nov 4, 2014 | 10:16 AM
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I use mine with the Apple supplied lighting to USB cable so the dealer theory of a special cable is out the window.

What year MC? What iOS version on your phone? I just got back from lunch and I had my phone plugged in... needed charging... Spotify artwork was perfect -- changed with the track right on queue.
 
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Old Nov 4, 2014 | 11:09 AM
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Originally Posted by CooperB
I use mine with the Apple supplied lighting to USB cable so the dealer theory of a special cable is out the window. What year MC? What iOS version on your phone? I just got back from lunch and I had my phone plugged in... needed charging... Spotify artwork was perfect -- changed with the track right on queue.
I have a 2015 Mini Cooper S with the connected and navigation XL. I have the iOS 8.1 on my iPhone 6. I stopped by the dealer to try their cord and the same issue. iTunes works flawlessly; however, the spotify and beats app's do not update with the album artwork or song title. They get stuck on the same song that I initially started playing. The dealer emailed me just now and told me that no other apps are supported or guaranteed to work but he will get full clarification from the district rep. I'm happy the music plays. It just sucks that I can't view it on the screen :-(
 
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Old Nov 4, 2014 | 11:47 AM
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Its an app related issue, Pandora is the only streaming one who never has any issues for me in both my Mini and BMW. Ipod player thru iphone works perfect as well. Can't speak for Android, hope it helps.
 
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Old Nov 4, 2014 | 11:56 AM
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I have a 2015 Mini Cooper S with the connected and navigation XL. I have the iOS 8.1 on my iPhone 6. I stopped by the dealer to try their cord and the same issue. iTunes works flawlessly; however, the spotify and beats app's do not update with the album artwork or song title. They get stuck on the same song that I initially started playing.
Strange. Only difference is I have a 2014 MCS, no nav. I'll check my system software version and post it here. Maybe a software difference is the only other option I can think of.

Its an app related issue
Maybe, but then why does it work for me?
 
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Old Nov 4, 2014 | 11:58 AM
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Originally Posted by CooperB
Strange. Only difference is I have a 2014 MCS, no nav. I'll check my system software version and post it here. Maybe a software difference is the only other option I can think of. Maybe, but then why does it work for me?
Which unit do you have, i have the nav unit.
 
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Old Nov 4, 2014 | 12:07 PM
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I really like Beats but find the app to be pretty buggy. At home it stops playing at random. Sometimes I can't get it to switch tracks without having to restart the app.

In the car today I couldn't get it to work at all. No idea why.
 
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Old Nov 4, 2014 | 12:19 PM
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Originally Posted by mikeymike1985
I have a 2015 Mini Cooper S with the connected and navigation XL. I have the iOS 8.1 on my iPhone 6. I stopped by the dealer to try their cord and the same issue. iTunes works flawlessly; however, the spotify and beats app's do not update with the album artwork or song title. They get stuck on the same song that I initially started playing. The dealer emailed me just now and told me that no other apps are supported or guaranteed to work but he will get full clarification from the district rep. I'm happy the music plays. It just sucks that I can't view it on the screen :-(
The Mini's stuff works with Apple's stuff best. It's always been that way. I don't have an iPhone so I use an iPod. Works great, artwork and all. If you have an iPhone and want art use the player that came on the phone. Others may get lucky but a lot of people don't.
 
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Old Nov 4, 2014 | 12:23 PM
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Connected+Boost

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No audio sound when the iPhone is in video mode, but you'll notice that 5-8 seconds into the song the artwork comes up every time.
 
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Old Nov 4, 2014 | 12:39 PM
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Originally Posted by vstmini
Its an app related issue, Pandora is the only streaming one who never has any issues for me in both my Mini and BMW. Ipod player thru iphone works perfect as well. Can't speak for Android, hope it helps.
Thank you.
 
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Old Nov 4, 2014 | 12:41 PM
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Originally Posted by TheBigNewt
The Mini's stuff works with Apple's stuff best. It's always been that way. I don't have an iPhone so I use an iPod. Works great, artwork and all. If you have an iPhone and want art use the player that came on the phone. Others may get lucky but a lot of people don't.
I guess it looks like I'm going to have to purchase all my music then... I love the apps cause I can pay the $10.00 a month unlimited.
 
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Old Nov 4, 2014 | 12:43 PM
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Originally Posted by CooperB
Connected+Boost No audio sound when the iPhone is in video mode, but you'll notice that 5-8 seconds into the song the artwork comes up every time. Video Link: http://youtu.be/N2mVnrdJjeE
Thank you so much for providing the video and software version. I will check mine and see what it is. If it is behind, do you think the dealer can fix it?
 
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Old Nov 4, 2014 | 01:14 PM
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Here is a screen shot of my software version. Does it appear I have an older version? Not sure what the most current version is; however, it appears my media and phone software versions are way behind. Should I have this updated at the dealer? Any thoughts?
 
Attached Thumbnails Album Artwork-image-3560381499.jpg  
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Old Nov 4, 2014 | 01:15 PM
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Originally Posted by mikeymike1985
Here is a screen shot of my software version. Does it appear I have an older version? Not sure what the most current version is; however, it appears my media and phone software versions are way behind. Should I have this updated at the dealer? Any thoughts?
Better photo:
 
Attached Thumbnails Album Artwork-image-197260219.jpg  
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Old Nov 4, 2014 | 03:43 PM
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I have the Wired Pack in my 2015 MCS, and I'm using Spotify for Android over Bluetooth. I don't get album artwork at all, but artist/album/song title comes through perfectly for every song.

I only get artwork for the albums I copied from USB to the built in HDD.
 
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Old Nov 4, 2014 | 04:50 PM
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Originally Posted by Selshan
I have the Wired Pack in my 2015 MCS, and I'm using Spotify for Android over Bluetooth. I don't get album artwork at all, but artist/album/song title comes through perfectly for every song. I only get artwork for the albums I copied from USB to the built in HDD.
Your lucky. I wish I could at least get the correct track to show.
 
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