1st Gen Countryman (R60) Talk (2010-2015) R60 Countryman Discussions

R60 Towing vs. Warannty

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Old Aug 28, 2012 | 01:19 PM
  #1  
antirich's Avatar
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Towing vs. Warannty

OK, ready to pull the plug on a new CMS, but stuck with the dreaded towing issue. I really need to tow with this car, but so far, both Mini dealers I've been to say that it can void my warranty. No offense to the fanclub, but a Mini is clearly something I don't want without a warranty.

Last dealer supposedly contacted their Mini rep to ask personally, and the answer was no. I'm wondering how much of that was true.


I just tow a motorcycle and aluminum trailer, 900lbs. total (with trailer brakes). Maybe a dozen or so times a year, nothing major. I've seen other micro cars in Europe tow much more, including Minis.

I'm really physicked about ordering a new one, but this is a real dealbreaker
 
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Old Aug 28, 2012 | 02:43 PM
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Well, first of all it doesn't void your warranty. In all warranty claims, the "offending" part must be the direct cause of the breakage. Even if you are towing and your headlamp exploded, it would still be covered under warranty since towing had nothing to do with the headlamp.

However, towing DOES put *some* stress on parts of the MINI: e.g.; transmission and engine. I think that a Class I hitch (2000 lbs and 200 lbs tongue weight -- appropriate for your needs) would not put that much stress on those components. It might be a different case with a Class III pulling 5000 lbs.

I am in the same boat as you: bike and trailer <=1000 lbs. I'm thinking about the MINI FINI Country-Link since it seems to be the beefiest and most stealthy hitch out there for the Countryman. It's also is Class II hitch and can accomodate pulling 3500 lbs (300 lbs tongue weight). Not that I'd ever pull that amount of weight, but I want a strong hitch!
 
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Old Aug 28, 2012 | 02:58 PM
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antirich
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Is there anything in the warranty verbiage that backs this up?

Even so, transmission, engine and suspension issues could be an issue. Hard pressed to claim that a failure is not related, for they're always going to claim the variable (tow hitch) as the reason.

Overall, I'm wondering how good are Mini dealer about covering warranty items in general. If BMW pays well, I'm sure they're fine.

I know Toyota is not the greatest at dealer compensation, and I had one bad incident in the past. My tires wore out at 18K miles, despite the 30K warranty. When I brought the vehicle in, the techs said: "sorry, you've been towing with the vehicle and that voids everything". Funny thing is, it was a Toyota factory hitch, and the car had a factory tow package. After a few more excuses, I spoke to the manager, who made it all right. Obviously there were used to brow beating customers who didn't know any better.

I have no problem with removing the hitch for any major warranty issues, but I think the hidden hitch on the MiniDoMore is an even better idea.


To make matters worse, I'm also thinking about the 2" lift kit
 
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Old Aug 28, 2012 | 05:53 PM
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Koopah
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Originally Posted by antirich
Is there anything in the warranty verbiage that backs this up?...{snip}
Of course not. However, the Magnuson-Moss Warranty Act of 1975 states:

Magnuson-Moss Warranty Act, Title 1, __101-112, 15 U.S.C. __2301 et seq. This act, effective July 4, 1975, is designed to "improve the adequacy of information available to consumers, prevent deception, and improve competition in the marketing of consumer products . . .." The Magnuson-Moss Warranty Act applies only to consumer products, which are defined as "any tangible personal property which is distributed in commerce and which is normally used for personal, family, or household purposes (including any such property intended to be attached to or installed in any real property without regard to whether it is so attached or installed)." Under Section 103 of the Act, if a warrantor sells a consumer product costing more than $15 under written warranty, the writing must state the warranty in readily understandable language as determined by standards set forth by the Federal Trade Commission. There is, however, no requirement that a warranty be given nor that any product be warranted for any length of time. Thus the Act only requires that when there is a written warranty, the warrantor clearly disclose the nature of his warranty obligation prior to the sale of the product. The consumer may then compare warranty protection, thus shopping for the "best buy." To further protect the consumer from deception, the Act requires that any written warranty must be labeled as either a "full" or a "limited" warranty. Only warranties that meet the standards of the Act may be labeled as "full." One of the most important provisions of the Act prohibits a warrantor from disclaiming or modifying any implied warranty whenever any written warranty is given or service contract entered into.
Here is how the act reads as per the SEMA (Specialty Equipment Market Association) website (www.sema.org ):

This means that, under the provisions of the Magnuson-Moss Warranty Act of 1975, an automotive dealership/carmaker cannot void your warranty because your vehicle has been modified with aftermarket parts. They (the manufacturers) have to prove that the failure was the direct result of the installed aftermarket part. Unfortunately, too many folks have gone to a dealer to have warranty service performed on their modified vehicle only to have the dealer refuse to cover the defective items. The dealer usually states, that because of the aftermarket parts installed, the warranty is void (without even attempting to determine whether or not the aftermarket part caused the problem). This is illegal...period.
There are also many MINI dealers that are "modification-friendly". I have one in my state that sells and installs aftermarket performance parts. They also happen to have one of the best MINI Tech Staffs as well.

Out Motoring/MINI Do More are a terrific outfit and have generously supported the MINI community for many, many years. You can't go wrong with their products. Their Class I hitch provides for pulling 2000 lbs and a 200 lb tongue weight. This clearly meets your need.
 
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Old Aug 28, 2012 | 07:36 PM
  #5  
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Originally Posted by antirich
Is there anything in the warranty verbiage that backs this up?

Even so, transmission, engine and suspension issues could be an issue. Hard pressed to claim that a failure is not related, for they're always going to claim the variable (tow hitch) as the reason.

Overall, I'm wondering how good are Mini dealer about covering warranty items in general. If BMW pays well, I'm sure they're fine.

I know Toyota is not the greatest at dealer compensation, and I had one bad incident in the past. My tires wore out at 18K miles, despite the 30K warranty. When I brought the vehicle in, the techs said: "sorry, you've been towing with the vehicle and that voids everything". Funny thing is, it was a Toyota factory hitch, and the car had a factory tow package. After a few more excuses, I spoke to the manager, who made it all right. Obviously there were used to brow beating customers who didn't know any better.

I have no problem with removing the hitch for any major warranty issues, but I think the hidden hitch on the MiniDoMore is an even better idea.


To make matters worse, I'm also thinking about the 2" lift kit

This is why I like the idea of the cooper crap hitch that goes into the bike rack holes, remove it, dealer never knows. Not that I would lie to the dealer, but I don't want to give them an excuse before an investigation.

Michael
 
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Old Aug 29, 2012 | 05:22 AM
  #6  
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antirich
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Thanks guys, this has been a huge help.

I still think there's wiggle room for Mini to void drivetrain and engine related items, but I worry less about those items for under 36K miles. I'm more concerned about the little things like power window motors, sunroof, rattles, and so forth.

Well, i think this will work out. Still can't believe that i'm leasing a car that needs over $1400 of work (new tires, trailer hitch, sound deadening, trailer wiring). But i think it'll be worth it.

I'm still a bit torn on which hitch, the Cooper Crap or Mini doMore. Don't care that much about it being hidden, more concerned about stability. I don't tow over 1,100 lbs., but still my trailer is over 12' long, and sometimes i just don't get it balanced perfectly. THe mini is also about 8" shorter than my current Rav4, so I'm sure i'll loose a little stability there.

I'm also going to have to build a fiberglass front for the trailer, just a bare aluminum cargo trailer is going to look funny against the lines of the Mini . Paint to match of course, including the mini stripes
 
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Old Aug 29, 2012 | 06:35 AM
  #7  
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Koopah
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Originally Posted by antirich
{snip}...I don't tow over 1,100 lbs., but still my trailer is over 12' long, and sometimes i just don't get it balanced perfectly...{snip}
Hmmmm...the Cooper Crap hitch is only rated at 1000 lbs. Personally, I'm not sure I'd feel secure using a hitch that was being stressed at its upper load rating. My inclination would be to use a standard Class I hitch (2000/200) at a minimum. But then, I am a cautious person when it comes to 2 tons flying down the road at 102.6 feet per second!
 
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Old Sep 3, 2012 | 01:46 PM
  #8  
Kimsc321's Avatar
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From: Northeast, NJ
Originally Posted by Koopah
.... I'm thinking about the MINI FINI Country-Link since it seems to be the beefiest and most stealthy hitch out there for the Countryman. It's also is Class II hitch and can accomodate pulling 3500 lbs (300 lbs tongue weight). Not that I'd ever pull that amount of weight, but I want a strong hitch!
I'm going for the MiniFini Country-link myself to tow 10ft boat on a trailer or 4bike hitch rack. Originally thought about Minidomore but decided to spend few more and have a sense of security.....
 
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Old Sep 3, 2012 | 04:49 PM
  #9  
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We went with the MINI FINI set up and are very happy with it plus it is nearly invisible when not in use !
 
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Last edited by Jimbo; Sep 5, 2012 at 04:37 PM.
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