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Production Week 29 (July 17, 2006) Support Group

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Old Jul 24, 2006 | 09:48 AM
  #151  
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katherine
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From: Richmond, VA
Hi guys and gals, I'm not in Week 29, but close - I ordered last Friday. Do I call 1-800-ASK MINI? Is that the number? If so, what info will they need when I call? I didn't know you could actually talk to someone, and I'm so anxious!!

Thanks in advance
 
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Old Jul 24, 2006 | 10:05 AM
  #152  
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GreenRacer
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From: Somerville MA
Originally Posted by krm4h
Hi guys and gals, I'm not in Week 29, but close - I ordered last Friday. Do I call 1-800-ASK MINI? Is that the number? If so, what info will they need when I call? I didn't know you could actually talk to someone, and I'm so anxious!!

Thanks in advance
Your first task is to get your production number, without that ASK MINI isn't going to be able to help you - your MA should have it once the order has been accepted by Mini. Once you've done that, you can start tracking your progress via the Owner's Lounge or ASK MINI. The OL seems to be updated about once a week - calling ASK MINI (and talking to a person) is going to give you the most up-to-date info.

As for production week, it really depends on what production slot your dealer can get you into. This week is production week #31 (if my math is correct) and based on my own wait time (and that of others posting here) your mini probably won't actually start production for another week or two. And you also have to contend with the August shut down at the factory.

To give you a frame of reference - I ordered my mini in Boston on June 22nd and it's due into port in NY this Thursday. Assuming a relatively short amount of time for transport to the dealership and work that needs to be done there, I am hopefull that I'll be able to take delivery by the end of next week. Which is to say, almost exactly 6 weeks after placing my order.

Edit: Seeing that you're not exactly a new member here, I probably just told you all sorts of stuff you already know - feel free to ignore everything after "get the production # from you MA"
 
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Old Jul 24, 2006 | 10:07 AM
  #153  
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katherine
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From: Richmond, VA
Thank you, that was incredibly helpful. I do have my prod. number, the dealership called and gave it to me Saturday morning. I guess I'll see from here; I was given an est. delivery date of early Sept., so I suppose that sounds about right.

Thanks again!

Edit to your edit: Yes, I'm not *new* new, but new to ordering a MINI - so while I've gleaned some information, I'm still not totally sure about the whole process. I just want to make sure I don't make a fool out of myself when I call ASK MINI.
 
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Old Jul 24, 2006 | 10:08 AM
  #154  
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GreenRacer
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From: Somerville MA
That's great that you got a production number so quickly - my mini wasn't officially ordered until a week after I put the deposit down. I was less than pleased about that, but there wasn't a whole lot I could do about it at that point.
 
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Old Jul 24, 2006 | 10:11 AM
  #155  
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katherine
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From: Richmond, VA
Yeah I was pretty lucky - I would've gotten the number that night, but the manager wasn't there (and she puts in all the orders). They've treated me pretty great so far, so I expect good things
 
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Old Jul 24, 2006 | 10:13 AM
  #156  
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phcrim
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From: Lebanon, NH
Originally Posted by krm4h
Hi guys and gals, I'm not in Week 29, but close - I ordered last Friday. Do I call 1-800-ASK MINI? Is that the number? If so, what info will they need when I call? I didn't know you could actually talk to someone, and I'm so anxious!!

Thanks in advance
Actually, 1-866-ASK-MINI
 
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Old Jul 24, 2006 | 11:04 AM
  #157  
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katherine
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From: Richmond, VA
Hahah, whoops! Thanks
 
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Old Jul 24, 2006 | 10:53 PM
  #158  
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MiniMaxx
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From: Goodbye Milwaukee, Hello Carson City, NV
Shhhhhhh!!!

You can tell its "boat week".
 
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Old Jul 25, 2006 | 03:58 AM
  #159  
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Sheenabea
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From: A Northwest Suburb of Boston, MA
GreenRacer -- Did you order with Herb Chambers or MINI of Peabody?
 
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Old Jul 25, 2006 | 06:49 AM
  #160  
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GreenRacer
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From: Somerville MA
Originally Posted by Sheenabea
GreenRacer -- Did you order with Herb Chambers or MINI of Peabody?
I went with Herb - it's just a hop, skip and a jump from my office. Funny story, the day I ordered my mini I had gotten into work at 8:30, and 15 minutes later a transformer blew up outside and we lost power. Since it was clear that it wasn't coming back on any time soon I headed over to HC and took a test drive. I put in my order and deposit on the spot.

After checking out the mini2 forums a bit, I'm a little apprehensive about going through HC instead of MoP. I may end up trekking up to MoP for service, although I will give HC the opportunity to impress me before I go that route.

Which did you go through?
 
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Old Jul 25, 2006 | 07:38 AM
  #161  
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solberg
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From: Southeast USA
I am "In Transit" as of today but my VIN does not show up on the WW website under Auto Cargo or RORO. My port is Charleston SC. Anywhere else other than WW that I might try?
 
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Old Jul 25, 2006 | 08:45 AM
  #162  
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Blue baby
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From: Natick, MA
Originally Posted by GreenRacer
After checking out the mini2 forums a bit, I'm a little apprehensive about going through HC instead of MoP. I may end up trekking up to MoP for service, although I will give HC the opportunity to impress me before I go that route.
I have not had great experiences with HC so far. I know the service department is completely different from MoP, so I'm debating whether to give HC a chance at service. If I were to buy another MINI, I'd definitely use MoP next time. Live and learn...just another week or so that I have to deal with the sales folks at HC (Woo hoo!)
 
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Old Jul 25, 2006 | 08:56 AM
  #163  
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GBMiniGirl
Coordinator :: Houston MINI Motoring Society
Joined: Jul 2004
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From: Katy, TX
Originally Posted by solberg
I am "In Transit" as of today but my VIN does not show up on the WW website under Auto Cargo or RORO. My port is Charleston SC. Anywhere else other than WW that I might try?
Your best bet is to ask your MA. I'm on the K-line right now to Charleston. There's no way to track those guys. If my MA hadn't told me, I'd suspect she was still sittin' on the dock trying to hitch a ride.
 
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Old Jul 25, 2006 | 09:16 AM
  #164  
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GreenRacer
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From: Somerville MA
Originally Posted by Blue baby
I have not had great experiences with HC so far. I know the service department is completely different from MoP, so I'm debating whether to give HC a chance at service. If I were to buy another MINI, I'd definitely use MoP next time. Live and learn...just another week or so that I have to deal with the sales folks at HC (Woo hoo!)
I haven't had a bad experience exactly. I did initially have a little trouble taking the test drive. I called them around noon on a Tuesday to schedule a test drive for that evening. When I got there, the only MC they had was gone because the sales manager had taken it home! Apparently they had sold the MCS that she normally drove and the MA I talked to didn't bother to make sure that there would be a car for me to drive. When I suggested that I come back on Thursday (and that they actually have a mini available) the MA was a little resistent. He suggested that he drive out to my apartment in Somerville Friday morning - which would have been great aside from the fact that I have this little thing called WORK that I tend to be at on weekday mornings.

The issue was that he wasn't going to be at the dealership on Thursday and he didn't want to lose the sale. Of course this is not my problem so when the power went out in my office that Thursday, the MA who was on site got the commission. My MA seems to be fairly on the ball, although as I mentioned in a previous post, my order wasn't put in until the following Thursday - which doesn't speak well for them IMO. I'll give them a shot when my first scheduled maintenance comes up since they're so close but if I continue having these minor frustrations I'll take it up to MoP instead.
 
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Old Jul 25, 2006 | 02:14 PM
  #165  
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Sheenabea
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From: A Northwest Suburb of Boston, MA
Originally Posted by GreenRacer
After checking out the mini2 forums a bit, I'm a little apprehensive about going through HC instead of MoP. I may end up trekking up to MoP for service, although I will give HC the opportunity to impress me before I go that route.

Which did you go through?
Interesting story! But, at least you got to drive a Mini instead of working!

Yeah, I've heard lots of not great things about the service at HC. I actually visited there a year ago and NO ONE helped me out. I ended up just leaving without a test drive. Heard from a friend MoP was really good, so I went up there and test drove, then a few weeks later ordered my MINI!

I am picking my MINI up on Friday and am definitely excited about it. I know there is a guy on the MINI2 forums that lives in Somerville also... jwardell I think is his name screen name over there.
 
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Old Jul 25, 2006 | 11:12 PM
  #166  
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themitch
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From: San Diego but currently on assignment living in Copenhagen, Denmark (until Sep 1)
I'm now "Awaiting Transportation" and it looks like I am booked on Vessel (Maersk) Teal - headed for California - anyone else on this ship?
TheMitch

Vessel: MAERSK TEALPort of origin :SOUTHAMPTONVoyage : ED623-MTEPort of Destination :PORT HUENEME, CA
 
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Old Jul 26, 2006 | 03:36 AM
  #167  
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MiniMaxx
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From: Goodbye Milwaukee, Hello Carson City, NV
The Liberty is making progress. Was at N48 54 W35 18 at Midnite 7/26 CST in 11 ft seas, winds 39 knots. Seems to be heading out of that little blow. Seems to be at or nearing halfway! Glad we weren't on that auto carrier near Alaska. They don't look pretty on their sides. Looks like smoother sailing for the Liberty.
 
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Old Jul 26, 2006 | 05:20 AM
  #168  
phcrim's Avatar
phcrim
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From: Lebanon, NH
Originally Posted by MiniMaxx
The Liberty is making progress. Was at N48 54 W35 18 at Midnite 7/26 CST in 11 ft seas, winds 39 knots. Seems to be heading out of that little blow. Seems to be at or nearing halfway! Glad we weren't on that auto carrier near Alaska. They don't look pretty on their sides. Looks like smoother sailing for the Liberty.
It's funny you mention that car carrier up in Alaska. When I heard/saw that I thought, "there is a whole group of people I've never met in person who are going to find this news particularly scary!" May the Liberty have fair seas! I zoomed out from those coordinates as when you are close in there is nothing but...water....but zooming out you can see they are getting closer to Nova Scotia/New Brunswick---welcome to (almost) North American MINIs!
 
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Old Jul 26, 2006 | 07:03 AM
  #169  
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minigrrl000
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From: Joliet, IL
Originally Posted by MiniMaxx
The Liberty is making progress. Was at N48 54 W35 18 at Midnite 7/26 CST in 11 ft seas, winds 39 knots. Seems to be heading out of that little blow. Seems to be at or nearing halfway! Glad we weren't on that auto carrier near Alaska. They don't look pretty on their sides. Looks like smoother sailing for the Liberty.
If I saw a carrier on it's side that was holding my mini I would cry....I would turn into a big blubbering baby and ball my eyes out..

Whooo hooo the Liberty is getting closer and closer everyday!! I'm so excited I just found a pair of the PIAA rally lights on ebay for 100 bucks...they're used off of another guys mini (in good shape), but I just couldn't justify the 400 for them through the dealership! Let's pray for good weather guys!
 
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Old Jul 26, 2006 | 08:21 AM
  #170  
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thomasdmini
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Excuse me, is this where the support group meets?
I'm getting a bit obsessive and should probably be isolated with those of similar affliction.

built 7.17. ASK-MINI says ship 7/24. BUT...
Wallenius Wilhelmsen site (very cool, http://schedule.2wglobal.com/AppTracking/cargoTrack.do , enter your VIN)
says the boat left Southhampton 7.22 on the Liberty. now I can see it on the SAILWX.INFO site and it's halfway across the ocean.

I'm thinking of renting a jetski and going out to find it.

I picture the mini's playing shuffleboard on the aloha deck w/ julie mccoy.


I am not a well man. <grin>
--tdm
 
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Old Jul 26, 2006 | 08:48 AM
  #171  
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MiniMaxx
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From: Goodbye Milwaukee, Hello Carson City, NV
Originally Posted by thomasdmini
Excuse me, is this where the support group meets?
I'm getting a bit obsessive and should probably be isolated with those of similar affliction.

built 7.17. ASK-MINI says ship 7/24. BUT...
Wallenius Wilhelmsen site (very cool, http://schedule.2wglobal.com/AppTracking/cargoTrack.do , enter your VIN)
says the boat left Southhampton 7.22 on the Liberty. now I can see it on the SAILWX.INFO site and it's halfway across the ocean.

I'm thinking of renting a jetski and going out to find it.

I picture the mini's playing shuffleboard on the aloha deck w/ julie mccoy.




I am not a well man. <grin>
--tdm

You are not unique in your illness. I flashed on the shuffleboard bit myself but I didn't think of Julie
 
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Old Jul 26, 2006 | 04:02 PM
  #172  
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MiniMaxx
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From: Goodbye Milwaukee, Hello Carson City, NV
Liberty Update

Liberty is diving southwest seeking and finding smoother sailing. As of 1pm CST, she is experiencing seas of 3 feet with winds of 14 knots and was located at N46 48 W038 30. Much better than 11 ft seas and winds of 39 knots! Glad I put a Dramimine patch behind Red's ECU.
 
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Old Jul 26, 2006 | 10:03 PM
  #173  
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StompRocket
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From: Phoenix, AZ
Originally Posted by themitch
I'm now "Awaiting Transportation" and it looks like I am booked on Vessel (Maersk) Teal - headed for California - anyone else on this ship?
TheMitch

Vessel: MAERSK TEALPort of origin :SOUTHAMPTONVoyage : ED623-MTEPort of Destination :PORT HUENEME, CA
Hey thanks for pointing this out! I'm locked and loaded with you on the Maersk Teal. I gave up on checking for a few days since I couldn't get any information from my MA and nothing was showing. I hoped maybe it shipped early, but it looks like I will take delivery by about 8/25...
 
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Old Jul 27, 2006 | 04:10 AM
  #174  
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MiniMaxx
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From: Goodbye Milwaukee, Hello Carson City, NV
Wow,Liberty headed due west now at 2 am CST she's at N46 18' W043 06' with winds at 10 knots in 2ft seas.
 
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Old Jul 27, 2006 | 06:57 AM
  #175  
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SilverBullet14
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You can put me on the Liberty List as well!!! Ordered My "Silver Bullet" on July 3rd and awaiting to dock, Captain!!! PS MCSc with YIKES Black Stripes!!! Someone put a Supercharger on that boat!!!!
 
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