That would be a great place to start and see how it goes. Thanks!

 

...so Palo remains a vendor That's not surprising. And I do wish you would ban me, as there is no straight-forward means of deleting this account myself. Thanks in advance Lord forbid you ***-clowns lose their $150/mo. vendor fee. What a bunch of ******

A disclaimer?! OMG! Yeah, I'm the half-wit, alright


Looking forward...(to having any and all connections to this bunch of PRUDES cut for good)

 

If it really don't matter to you log out and don't log back in

 

Can't return for spite. Check out the old Seinfeld episode for verification.

 

Welcome to the world of PU. I am at least one of the PU complainers here and started a (maybe the only) very long thread that documents their lousy and rust-prone tuner lugs and their even worse customer service, as no matter what platitudes they serve you or the "free stuff" they send you as compensation (a bribe to STFU), in the end they simply are the absolute worst vendor in the world of MINI; no one is even close.

I was willing to listen to the silver-tongue of these fools too; they do have a way with words. It comes from having a lot of practice at having to fend off offended customers.

Which of the supposed family was it you spoke to? I think they may all be just fake identities to protect the guilty. I was told that the first guy I spoke with was battling cancer (Bryce) and was made to feel like a real $h*t-heel for daring to complain about my PU product due to his personal difficulties with this kiss of death. I have to wonder how much of that story, if any, was even true, or if it is just one of the weapons they resort to in their bag of tricks.

I see that in just a matter of a few days this thread of yours has morphed into several pages already and that you are all frustrated with the fact that these clowns are still among us advertising away their crappy products, as well as with your perception that your indignation is falling on deaf ears. Take heart though; there are quite a few who despise these charlatans, but are not the owners of this site, so getting PU banned from NAM will never happen until there is a critical mass of sufficient outcry that threatens the very viability of NAM itself, which I doubt will ever happen. Just satisfy yourself with never buying from PU again and warning anyone who will listen about your own experiences with these creeps. I did not listen at first (the degree of the charges being made seemed so over-the-top they were actually hard to believe), although I did eventually get almost all my money back by staying the course and refusing to back down.

 

WOW! I am still reading through your thread here. I feel honored to have been "fingered". I suppose this would be from "Sean". I made the PU hall of ill-reputed customers. I was told among the other fibs from PU that they understand another NAM vendor (one from California, who they declined to name, but who they also accused of re-badging; it was pretty obvious to me who they were accusing) pays $ to a few folks on here to slam PU as a way of promoting their alternatives to the PU products. All I know is, I'm not getting my cut!

 

...and they can afford to eat that FM everyday because they remain in business selling their crappy products

 

I'd participate and keep bumping such a thread. After the BS PU fed me, it is the least I can do to repay their generosity.

 

Actually, there are a couple of products they sell that have not been ripped to shreds in reviews, but such would be the exception and NOT the norm. As someone else said, it is the lying and the BS in the customer service area that are the problems, more that the actual crappy and over-priced products. Still, these cats should be put to sleep as a vendor; the world would be a safer and better place.

 

I hearby name you Stanley, King of Tools.

 

He also loads in the blank sticker stock and turns off the lights at closing time.

 

Actually, I think we need a production run for all the PU-haters to have a PU sticker made with the red circle around it with the slash through it (as in "Just Say No to Palo Uber"). This could be a huge seller.

 

Hey now! Don't pile on here. I've been in this position on another site recently (Motoring Underground; µ ; m|u). You show up, make some reply that gets taken wrong or out of context or maybe was actually wrong (but only when you consider the past history, of which you know nothing about) and suddenly the whole herd turns on you. Too many support the long-time members without even trying to understand the POV of the newbie. The newbie may be wrong, but slamming them isn't the way to resolve what is essentially a misunderstanding. It is simply easier (and probably more fun) to pile on. Try a little tenderness!

 

Whatever you think of the guy's approach, he is logically right on one score. PU keeps paying fees to advertise here, so they must be coming out ahead and it cannot be just because of 2.5 happy customers.

 

Actually, I think you need to re-read this thread's from start to finish to get the whole picture. The "indignation" seemed to develop in conjunction with a series of snarky and unsupportive replies, stimulated by (1) a misinterpretation of one post being directed toward him when it was meant for PU; (2) the perception by others--real or otherwise--of an unwilllingness to accept any accountability for his own actions; and (3) the wild-eyed, frothing-at-the-mouth, belligerent attitude directed at everyone else who dared to question his tactics.

I accept Mark's logical and measured approach for addressing this sort of issue with this vendor and any others where it might become warranted.

FWIW, I was actually on the OP's side and was sympathetic to his cause way back on the first page of this thread. Too much dissing since then. As of now, I could give a rats a...

 

don't try to drag m|u's name through the mud just becuase you tried to spam your way to 500 posts for a sticker!

I agree with your views of p|u... but i would have expected more maturity for some one of your age and profession.

 

Thanks for the explanation of how things work with the vendors and NAM. It porobably helped explain a few things to those who were wondering.

I agree that the review section is very underutilized by comparison to the comments that are made about products in threads. The review section would be much more effective if more folks posted about their actual experiences there too.

Threads on a product or vendor allow a give and take with other NAMers about how they resolved an issue or if they even had one or what alternatives may have worked for them instead. The review section though remains forever and is easy to find and does not need constant bumping to stay in focus.

If after exploring their issue via a thread a NAMer would simply post a review as a form of conclusion that would be ideal. That said, I hope the concept of a disclaimer is something you will act upon. Perhaps the disclaimer might also reference that all prospective buyers refer to the review section.

I hope that the presently disgruntled thread starter returns to post a review to the PU vendor review. As you indicated, there are at present only the few you mentioned there, including the 2.5 happy customers.

 

I was not dragging m|u through the mud. I think what happened there with me is pretty much the same sort of thing that happened here in this thread; I reacted to a false statement made by a long-time m|u member and then got crucified for simply following that member's instructions. Sorry if that offends your sense of fairness. Besides, I drive a Mini; doesn't that tell you I'm a child at heart?

 

Thanks for the suggestion. I think you can see I finally got all the way through the thread and understood what had happened. As I was trying to indicate, instead of taking a "measured approach" to explain the "tool" remark, there was instead a whole lot of follow-up dissing, which took the focus off the issue altogether and got the thread starter's back up, as well as everyone else's too. While you were sympathetic, as you say now you don't even care. Why not everyone takes a deep breath, goes back to neutral, and then put it back in first gear to start over?

 

schmucks drive all sorts of cars so no driving a mini doesn't tell me anything. I'm just going to drop it because you are near impossible to converse with online. Regardless, I'm going to try to avoid encouraging you into posting 3-4 responses consecutively in separate posts.

edit: I see i failed already and you're just right back to spamming the thread.

 

I'm near impossible to converse with online? And you conclude this, why? I don't see where anything I said either about my µ experience or in my reply to you should have engendered what appears to be anger or annoyance on your part. Didn't my use of a at the end convey anything to you in terms of keeping it light? And you claim to poop rainbows? Seems more like thunder and lightning! Starting off by calling me a schmuck is not exactly making your point about "me" being impossible to converse with online. It was a nice touch, but hardly a friendly way to engage someone. Will there be a $45 Palo Uber sticker (um, decal) for me when I reach 500 posts within this thread? Perhaps you could direct me on that fine point of the forum rules.

 

Hi Mark,

First, thanks and kudos for the creation and ongoing maintenance of this site. It has been valuable to me as a source of information, humor, parts, fun and entertainment.

I would add that I think the disclaimer could be added to the main menu, maybe by separating the vendor directory by a space and putting a link to the disclaimer below it. I also agree with tazio to put it on the vendor directory page. I also thought it might be good to include the disclaimer in a welcome email sent out to people when they register at NAM. To be honest, I dont recall what I received when I registered so I may be illustrating your point about people not reading what you send for information. I also refer back to the 1st Gear sticky welcoming members when I need some information that I have forgotten. Maybe a sticky there with basic vendor information and a disclaimer would work also.

My two cents.

Thanks again,

Aaron

 

...I've no idea why I'm doing this, but here it goes:

My response that initiated this "dis-fest" was pointed very generally at everyone involved in this discussion who insists on pointing back to the countless threads/posts as an indication of forward progress, WHILE PALO REMAINS A REGISTERED VENDOR. And that's okay? Really? Let's just blame it on the newbie, right? It must be their fault for not doing some proper research. I see...and this disclaimer is going to change all that. So Palo retains their vendor status, and NAM their vendor fees - and just how long do you people think it will be before Palo removes themselves? I mean, so far, all of your bellyaching has gone practically unnoticed.

This whole thing spawned from a desire to help the community, and immediately I'm treated like an idiot. "Patronizing a prostitute..."? What the hell are you people all about, anyway? The only idiots here are the ones who've accepted the idea of allowing Palo to remain connected to this site. In that way, you've accomplished absolutely nothing. A disclaimer would certainly be a good idea after having ousted Palo, but the two should not be permitted to coexist. As everyone has pointed out, they have an extensive and deeply rooted history of ill repute on this site, and yet here they are, and evidently, here they'll stay.


Looking forward...

 

So what is it that you propose nallen00?

We vote PU off the island?

There are over 40k registered members. Granted not all are active, and of the active group only a small part are very active. For yucks we'll call very active 1 post a week. So how does NAM reach out to all 40k + members to vote?

It's pretty obvious PU does not care about the bad press they get here. If they did they would either fix the issues reported or go away. Since they have neither and choose to keep their head in the sand then all members can do is keep stating issues they have encountered with the vendor.

Why is it that you expect NAM to protect you against a vendor? Do you expect the newspaper not to run advertising for garbage products? Do you expect the TV station to protect you from the crap sold in infomercials?

Our job as consumers is to research items and companies before we buy. Failing to do so is not a fault of the marketplace but our own.

 

I don't know how old you are, or what type of life experience you've had leading up to this point. Let me tell you, however, that business is business and "the right thing" is generally ignored when money is in play. Most media outlets such as magazines, newspapers, television, radio, etc... don't really care if the company who has payed to advertise with them sells crappy over-priced rebadged junk.

As long as they continue to provide revenue, they will be sold advertising space. This is how our system of capitalism works. You can't fight it, you can't change it all by yourself. Business is business and money speak louder than words. Palo Uber isn't going anywhere simply because you want them to. It's just plain not going to happen like that, no matter how bad you wish it would, or how right you may be.

Once you accept that, you can then turn your focus to more productive things in life. If it makes you feel good to help protect the online community by preventing people from purchasing products from this company, play the game by the rules.

Post honest reviews of your personal experience with them and their products. Be calm and try to remove emotion lest you come across as a whiny kid who expected something unreasonable. Submit straightforward threads to the forum indicating the facts of your transaction with the company. Refrain from insults or emotional outbreaks or you will lose credibility.

Try to compose articles from an objective, experienced perspective so that those who search for information on Palo Uber (or whomever) will find what you've written and trust you as an advisor. Personally, I don't trust overly emotional, angry frustrated blathers. I do however, trust articles written by someone who appears somewhat educated, intelligent, calm, and most of all, objective and experienced in subject matter.

Encourage others to do the same. As posted by Mark, if the company continues to receive such poor reviews (you can post them on epinions, and other places too... not just here), they have two options: continue their practices and fail, going out of business... or, they could adjust their business model and become successful based on your feedback.

I like to consider the stuff I write when criticizing a particular vendor valuable input for them personally. I want the vendor to regard me as a genuine individual that they care to please. If I succeed, they may heed my advice and make improvements to their products, prices, whatever.

This world is much different than you think it is, and you've got to play the game within the boundaries of reality. Forget about this fantasy land you think you live in where you can demand an internet boycott and everyone will rally behind you.

It's not gonna happen.