Soft top error message...won't operate - North American Motoring

Go Back  North American Motoring > 2nd Generation MINIs > R59 :: Roadster Talk (2012+)
Soft top error message...won't operate >

Soft top error message...won't operate

R59 :: Roadster Talk (2012+) MINI Roadster (R59) discussion

Soft top error message...won't operate

  #1  
Old 12-28-2018, 05:56 PM
wesmc
wesmc is offline
1st Gear
Thread Starter
Join Date: Jun 2015
Posts: 11
Thanks: 0
Thanked 0 Times in 0 Posts
Soft top error message...won't operate

2013 JCW roadster. She sat through months of cold and rain and when temps were up this week I tried to put the top down and got no effort from the motor and an error message with something like "soft top not operational." It really seems like it just needs a re-set, Anyone have anything like this happen?
 
  #2  
Old 12-29-2018, 02:06 PM
Capt_bj
Capt_bj is online now
OVERDRIVE
Join Date: Jul 2006
Location: Melbourne, FL
Posts: 6,249
Thanked 70 Times in 65 Posts
We've never seen that error message but I'm gonna guess you have the wiz bang nav/sound system with the big display? We don't <dunno where such a msg would display on our's> ... but our top has never malfunctioned either .... and I checked the owner's manual and don't see a mention of this in a quick look (we have a 15s <not jcw>)

1. Let's start easy ... you DID open the latch and 'pop' the top?? You didn't forget the opening procedure did you? (not trying to be cute, in my IT days you'd be amazed how many times the problem was eventually traced to the machine having become unplugged!)

2. "She sat..." are you sure the battery is fully charged? Did you try to open the top with the car running or off? If the car was not running, try that

3. I'd be tempted to try the 'computer reset' procedure of disconnecting the battery for an hour or so .....

please come back once this is resolved .... I'd like to know for the future
 
  #3  
Old 12-29-2018, 02:12 PM
wesmc
wesmc is offline
1st Gear
Thread Starter
Join Date: Jun 2015
Posts: 11
Thanks: 0
Thanked 0 Times in 0 Posts
Thanks, I was dreading the battery reset thingy but sounds like my best option. I did do all the normal "release the latch and pop it up" stuff. I tried with the engine running and not. Battery is good, she fires right up. I also dug through the owners manual but got no wisdom. I'll get out there tomorrow and try the reset and check back in.
 
  #4  
Old 01-02-2019, 06:07 PM
2013_Roadster
2013_Roadster is offline
1st Gear
Join Date: Jul 2017
Posts: 41
Thanked 2 Times in 2 Posts
Good luck. I'd be interested in your results as well.
 
  #5  
Old 01-03-2019, 06:21 AM
ECSTuning's Avatar
ECSTuning
ECSTuning is online now
Platinum Sponsor
Join Date: Jan 2013
Location: Wadsworth,OH
Posts: 26,738
Thanked 442 Times in 425 Posts
+1, bet a low charge battery and put the top down before running the car.
 
__________________

Have MINI questions? Need MINI answers? Live Chat us! 8:30am to 12:00am Midnight EST
[email protected] | [email protected] | INSTAGRAM | FACEBOOK
Customer Service Hours: 8:00 AM to 8:00 PM EST|Sales Team Hours: 8:00 AM to 11:00 PM | Saturday 10AM to 7PM EST 800.924.5172
  #6  
Old 01-07-2019, 07:55 PM
wesmc
wesmc is offline
1st Gear
Thread Starter
Join Date: Jun 2015
Posts: 11
Thanks: 0
Thanked 0 Times in 0 Posts
Battery is charged. Trying to lower the top with the car running. Tried "resetting" the windows. Tried disconnecting the battery. Nothing in the area the top folds into. Still says "Soft top cannot be actuated"
 
  #7  
Old 01-08-2019, 02:33 PM
Capt_bj
Capt_bj is online now
OVERDRIVE
Join Date: Jul 2006
Location: Melbourne, FL
Posts: 6,249
Thanked 70 Times in 65 Posts
Sounds like their are few options left other than a dealer?

The top is so unique in these that I doubt a standard 'top shop' could be much help on the lowering mechanism ....
 
  #8  
Old 01-09-2019, 03:16 PM
ECSTuning's Avatar
ECSTuning
ECSTuning is online now
Platinum Sponsor
Join Date: Jan 2013
Location: Wadsworth,OH
Posts: 26,738
Thanked 442 Times in 425 Posts
Yep the schwaben scan tool will give you a code for it, but then its troubleshooting, it might come down to a hall sensor or something.

Here is the TIS for the R59 if that helps.

https://www.newtis.info/tisv2/a/en/r59-cooper-s-roa/

This is the fault section for the top: https://www.newtis.info/tisv2/a/en/r...roof-soft-top/
 
__________________

Have MINI questions? Need MINI answers? Live Chat us! 8:30am to 12:00am Midnight EST
[email protected] | [email protected] | INSTAGRAM | FACEBOOK
Customer Service Hours: 8:00 AM to 8:00 PM EST|Sales Team Hours: 8:00 AM to 11:00 PM | Saturday 10AM to 7PM EST 800.924.5172
  #9  
Old 01-09-2019, 03:48 PM
Capt_bj
Capt_bj is online now
OVERDRIVE
Join Date: Jul 2006
Location: Melbourne, FL
Posts: 6,249
Thanked 70 Times in 65 Posts
ECS ... did you LOOK at what those links bring up b4 you posted them

Cuz I looked at 'em previously and saw they were totally useless ....... I dug around 'newtis' for over an hour in hopes of SOMETHING useful .....

MAYBE you have seen something beyond what your links yield but that's not what I find .....

EXAMPLE:AM5402_00100 - Soft top malfunction





Brief description of the test module for non-electrical diagnosis:

Convertible top, malfunction



Applies to:

R59



Content (excerpt):
  • Stiff convertible top
  • Stiff stowage lock
Vehicle communication: No



ISTA path:

Activities / Information search / Function structure / 05 Non-electrical diagnosis - NED / 03 Body / 02 Malfunction / Convertible top malfunction



Important information:

The fault patterns in the test module depend to some extent on the production period, optional equipment, motorisation and other features. It is therefore possible that not all content or different content to that described above may be displayed for different vehicles.
 
  #10  
Old 01-09-2019, 03:52 PM
Capt_bj
Capt_bj is online now
OVERDRIVE
Join Date: Jul 2006
Location: Melbourne, FL
Posts: 6,249
Thanked 70 Times in 65 Posts
and will a car throw codes for things not related to the engine? or for the emissions for that matter

do you get a code for a light out? I don't think so ......

I doubt a top (or sunroof) malfunction would throw a code

but I'm ready to be corrected as I do not own a code scanner.

BUT in addition to sleeping in a Holiday Inn last night I checked a couple of web sites OBD2 code lists and see NOTHING other than engine performance stuff . . . .

(don't OBD2 codes result in 'check engine' light for most cars ...... not a 'top' issue)
 

Last edited by Capt_bj; 01-09-2019 at 04:02 PM.
  #11  
Old 01-09-2019, 03:57 PM
ECSTuning's Avatar
ECSTuning
ECSTuning is online now
Platinum Sponsor
Join Date: Jan 2013
Location: Wadsworth,OH
Posts: 26,738
Thanked 442 Times in 425 Posts
Yep i saw those, those are the ones I was pointing out since he did not see the links and it might be able to match a code. Otherwise it to the dealership for diagnosis. Just trying to give all the info I could find and know.
 
__________________

Have MINI questions? Need MINI answers? Live Chat us! 8:30am to 12:00am Midnight EST
[email protected] | [email protected] | INSTAGRAM | FACEBOOK
Customer Service Hours: 8:00 AM to 8:00 PM EST|Sales Team Hours: 8:00 AM to 11:00 PM | Saturday 10AM to 7PM EST 800.924.5172
  #12  
Old 01-11-2019, 03:51 PM
Capt_bj
Capt_bj is online now
OVERDRIVE
Join Date: Jul 2006
Location: Melbourne, FL
Posts: 6,249
Thanked 70 Times in 65 Posts
in other words

worthless?
 

Last edited by Capt_bj; 01-11-2019 at 05:20 PM.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
nykwan
1st Gear
4
04-15-2011 05:49 PM
spurite
R50/R53 :: Hatch Talk (2002-2006)
0
09-11-2009 12:52 AM
BigGuy25
R52 :: Cabrio Talk (2005-2008)
21
01-04-2009 01:02 PM
mdreuben
Navigation & Audio
1
10-13-2005 07:59 PM


Thread Tools
Search this Thread
Quick Reply: Soft top error message...won't operate


Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

© 2018 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: