So my r53 got its hydraulic electric power steering recall fixed last year.. the pump is supose to come with a 2 year warranty.. since mine failed again just after 15 months. The service manager is saying it expired in 2016.. lol but I just had it fixed at mini in 2019... so pretty much he's trying to make his own rules up.. it took 2 days for the tech to find out the pump is bad.. when I told him it's bad... this is unbelievable there with corporate waiting... I called a different mini dealership and they said of course it's covered under a 2 year/unlimited miles, so what should I really do? Tell them there full of crap? Like they are?

 

Do you still have the paperwork from the 2019 repair?

Are you going back to the same shop that replaced it in 2019?

I’d bring my papers and stand firm