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MTH -- reorganized!

 
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  #51  
Old 06-19-2006, 06:58 PM
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It sounds like MTH in Germany aren't interested in doing business, as they are insisting I use an injector size that is too small for my application. I've contacted other resources. If MTH wants to do business, they need to step up the plate in a hurry.
 
  #52  
Old 06-19-2006, 09:30 PM
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__a liability issue, mayb?!?!
 
  #53  
Old 06-20-2006, 05:00 AM
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That's a good idea.

Originally Posted by Ryephile
It sounds like MTH in Germany aren't interested in doing business, as they are insisting I use an injector size that is too small for my application. I've contacted other resources. If MTH wants to do business, they need to step up the plate in a hurry.
I think contacting other resources is a good idea. Since you are building a turbo race type engine you don't need ECU stuff like alarms and such. You need complete control over your engine and that is why MoTec is a good option. Get a mechanical throttle body and off you go. Good luck...
 
  #54  
Old 06-20-2006, 12:01 PM
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after reading this thread i still purchased the MTH setup, unfortunately i was not able to get it during the free shipping. I heard a lot of good reviews and and i was able to get Don on the phone whenever i needed to.
 
  #55  
Old 06-20-2006, 06:38 PM
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Originally Posted by Cooper_Si
From what i know, they will have new stock at MTH by the end of the week.
So did the Stock come in last week ?
Are they Shipping ?
How long does it take to get to the US ?
 
  #56  
Old 06-20-2006, 06:41 PM
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I will try to...

Originally Posted by DeadEye
So did the Stock come in last week ?
Are they Shipping ?
How long does it take to get to the US ?
have an answer for you tomorrow.
 
  #57  
Old 06-20-2006, 08:29 PM
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Originally Posted by dmh
I think contacting other resources is a good idea. Since you are building a turbo race type engine you don't need ECU stuff like alarms and such. You need complete control over your engine and that is why MoTec is a good option. Get a mechanical throttle body and off you go. Good luck...
Sure man, I'll just pull an extra $6k in spare couch change. You still don't get it do you. I'm not building a race engine. My car is daily driven, on the street. Rain, sun, snow....everything. MTH said they'd write this very friggin simple flash for me, to give me the ability to get the most out of my current setup. I don't want a cable throttle body. I want my factory steering wheel mounted cruise control interface. Forget it, I'm done explaining myself to people that don't listen. Perhaps I'll go get some JCW injectors and DE-tune my engine to appease the dolts at MTH that say you can only get 280bhp out of the MCS's engine, lol.

Are you a MoTec dealer? You surely seem bent on promoting them, at the expense of curbing the sales of other products you carry.
 
  #58  
Old 06-21-2006, 01:29 AM
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Originally Posted by Ryephile
Sure man, I'll just pull an extra $6k in spare couch change. You still don't get it do you. I'm not building a race engine. My car is daily driven, on the street. Rain, sun, snow....everything. MTH said they'd write this very friggin simple flash for me, to give me the ability to get the most out of my current setup. I don't want a cable throttle body. I want my factory steering wheel mounted cruise control interface. Forget it, I'm done explaining myself to people that don't listen. Perhaps I'll go get some JCW injectors and DE-tune my engine to appease the dolts at MTH that say you can only get 280bhp out of the MCS's engine, lol.

Are you a MoTec dealer? You surely seem bent on promoting them, at the expense of curbing the sales of other products you carry.

Sorry, but I don't agree with you. You are WAY off the normal path of what most people here do for tuning and you are asking a company to do something specific for you when they probably aren't really setup to do this. To add to that, you are demanding that they do something blindly and they aren't willing to do it. You were given another solution but don't want to spend the extra funds to do it.

I think that they have been more than helpful and if you want something this specfic done, you need to move on and find someone that is willing to go down that road.
 
  #59  
Old 06-21-2006, 04:06 AM
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No, I am not a MoTec dealer.
 
  #60  
Old 06-21-2006, 04:22 AM
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I could not have said it any better.

Originally Posted by daflake
Sorry, but I don't agree with you. You are WAY off the normal path of what most people here do for tuning and you are asking a company to do something specific for you when they probably aren't really setup to do this. To add to that, you are demanding that they do something blindly and they aren't willing to do it. You were given another solution but don't want to spend the extra funds to do it.

I think that they have been more than helpful and if you want something this specfic done, you need to move on and find someone that is willing to go down that road.
We have tried to help you the best we can. I do not know what else to say except that there are other tuning options available for your turbo project. I think there is a company in PA that does the tuning for Helix. If you don't like my MoTec suggestion, check them out.
Disclaimer: One thing is for certain, I am never to clear on the purpose of extreme modifications of the engine or suspension for street use. I understand trying to maximize performance because we are enthusiasts but reconfigurations dumbfound me. I think of the street simply as a way to get from point a to point b whereas the track is where the fun happens.
 
  #61  
Old 06-21-2006, 04:42 AM
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Originally Posted by DeadEye
So did the Stock come in last week ?
Are they Shipping ?
How long does it take to get to the US ?
My dealer in Germany told me yesterday: "Nothing available yet....."
Hopefully this changes soon!
 
  #62  
Old 06-21-2006, 07:05 AM
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Headers will be back in stock later this week. If you are in North America, just contact me and I will be able to supply purchasing information.
 
  #63  
Old 06-21-2006, 08:33 AM
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I am a little disapointed right now. Especially in JS tuning (MTH tuning in The Netherlands). They cant even help me with sending me MY file by email. I also cant get in contact with MTH Germany. The email addresses at the site dont seems to work.

Only positive point is the help from Don but because I am in The Netherlands he cant help me with my problem :(
 
  #64  
Old 06-21-2006, 07:43 PM
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Originally Posted by daflake
...you are asking a company to do something specific for you when they probably aren't really setup to do this. To add to that, you are demanding that they do something blindly and they aren't willing to do it.
I'm not demanding anything but competence...and from the final email I received from MTH today, it turns out they have no experience, nor competence, in writing MINI ECU's for large injectors. Why didn't they tell me they lacked this capability when they accepted the offer and told me a price?


Originally Posted by daflake
You were given another solution but don't want to spend the extra funds to do it.

I think that they have been more than helpful and if you want something this specfic done, you need to move on and find someone that is willing to go down that road.
I suppose $400 versus $6,000 is not a big deal for you either. I hate to break it to you that have huge amounts of disposable cash, but it is a big deal for most people.

I'm still amazed how clueless some people are being. I think these people are imagining some freakish out-of-control monstrosity, like I'm trying to put a MINI ECU on a small block Chevy. Wake up people, my engine is bone stock. I traded forced induction for.....forced induction. The only major thing that changed was my inlet temps. I asked MTH to change ONE setting, ONE! ...and they jerked me around for 6 months saying they could, but weren't sure...then they couldn't. This is really embarrassing on their part, that they don't even know if they're competent or not.

I am definitely moving on. MTH told me they could do the job, but it turns out they can't. Not won't, can't! They didn't have to entertain my original request to do a custom but simple flash, but they did. Now that I know they couldn't keep their end of the bargain, I don't want to do business with them, ever. Now I've lost SIX MONTHS of time and effort with MTH, when I could've already had a solution from a competent outfit. Why a company would lie to a potential customer is beyond me.

P!ssed,
Ryan
 
  #65  
Old 06-22-2006, 08:31 AM
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We at MTH are sorry to hear that you feel this way. I asked you to call my office but you never did. You have decided to try this matter in a public forum for all to see and decide for themselves.
Anyway, I have been trying to tell you all along there might be better solutions. Chalk it up to a learning experience: have a plan for the entire system before you go about a project, cars or anything else.
MTH is a fine product with excellent customer support; just check my/our references.
 

Last edited by dmh; 06-22-2006 at 09:34 AM.
  #66  
Old 06-22-2006, 09:14 PM
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MTH sent me an email today stating that if I told them "from the start" I was going to use large injectors they would've told me they lacked the capability. I kindly forwarded them an email with my exact intentions dated over two months ago. Somehow I'm not suprized anymore.


**edit**

-->daflake: I've been waiting several months for MTH, your "I want it now" idea is unfounded. It's great that you're defending MTH and dmh. I know that MTH made good on their screw up a while back, that's good business. Remember that MTH accepted my offer to do a custom file; they could have chosen to pass on my offer. If I sound like a brat not getting my way, then I have to truly apologize; I'm sorry I'm informing the MINI aftermarket customer that MTH hasn't fully cracked the MINI's ECU code and lacks the ability to code for greater than 400cc injectors, as well as turn off any alarm flags. I'm sure MTH flash is a great solution for cars straight from the factory. For the record, my engine "long block" really is stock; head, cam, valves, pistons, all stock. I don't dispute that dmh's suggestion to go full standalone is a bad suggestion as a whole, however it's a bad suggestion when there are people out there that've cracked the MINI's ECU code and can do exactly what is needed with the current ECU. I'm sorry I'm clueless and a brat. I have moved on; MTH isn't for me.
 
  #67  
Old 06-22-2006, 09:39 PM
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Ryan,

So they can't do what you want....who cares. Stop with the complaining and move on.
 
  #68  
Old 06-23-2006, 12:10 AM
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Originally Posted by Ryephile
I'm not demanding anything but competence...and from the final email I received from MTH today, it turns out they have no experience, nor competence, in writing MINI ECU's for large injectors. Why didn't they tell me they lacked this capability when they accepted the offer and told me a price?




I suppose $400 versus $6,000 is not a big deal for you either. I hate to break it to you that have huge amounts of disposable cash, but it is a big deal for most people.

I'm still amazed how clueless some people are being. I think these people are imagining some freakish out-of-control monstrosity, like I'm trying to put a MINI ECU on a small block Chevy. Wake up people, my engine is bone stock. I traded forced induction for.....forced induction. The only major thing that changed was my inlet temps. I asked MTH to change ONE setting, ONE! ...and they jerked me around for 6 months saying they could, but weren't sure...then they couldn't. This is really embarrassing on their part, that they don't even know if they're competent or not.

I am definitely moving on. MTH told me they could do the job, but it turns out they can't. Not won't, can't! They didn't have to entertain my original request to do a custom but simple flash, but they did. Now that I know they couldn't keep their end of the bargain, I don't want to do business with them, ever. Now I've lost SIX MONTHS of time and effort with MTH, when I could've already had a solution from a competent outfit. Why a company would lie to a potential customer is beyond me.

P!ssed,
Ryan
First, get your head out of the American "I WANT IT NOW" mentality. You are dealing with a German company that has also gone thru some massive changes in the last couple of months. I'm not saying that there weren't any miscommunications or even the possibility of a breakdown in communications due to English/German translations, but you venting it here on the forum is just down right wrong. Reading this thread I have seen DMH try to point you in the right direction only to get scoffed at by you. You gripe about cash, but it seems to me that you had enough to MOD your engine way off the norm anyway, so another 6K shouldn't bother you.

FYI, your engine is not "bone stock" as you put it or it would have a super charger in it. The only "clueless" person here is YOU!

I don't work for MTH nor am I running it in my car "yet", but I will say this. You are starting to sound like a brat that didn't get his way. Move on, you have no moral ground to stand on and bashing a company that is willing to help many people way past the original purchase date makes them customer oriented. Heck, I remember them sending all new files out to people to fix flat spots is acceleration. Did they have to do this, NO, but they did. Even if you purchased years back...

Never mind what I just said, keep posting. It amuses me.
 
  #69  
Old 06-25-2006, 05:45 PM
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Originally Posted by Ryephile
I'm not demanding anything but competence...

P!ssed,
Ryan
I think you might be barking up the wrong tree, Ryan, a little birdie just told me that dmh had all his mods done at Helix13.
 
  #70  
Old 06-25-2006, 05:55 PM
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Really? All.

Originally Posted by VurnB
I think you might be barking up the wrong tree, Ryan, a little birdie just told me that dmh had all his mods done at Helix13.
Why don't you introduce yourself to me -- I'm online now? You should get your facts straight before making a public statement. All you have to do is ask me and I'd tell you. Before I opened my stand alone Mini shop (I have been a part owner and setup specialist for a Porsche and BMW race shop for about 20 years) Helix installed a Quaife, Spec 2 cutch, and lightened flywheel. I have no experience in a Mini gearbox then or now. I would recommend all in the Mid Atlantic region to see Eric at Helix for that sort of stuff as he does excellent work.
I installed and use their 15% pulley and short shifter on my own car. I have also bought other parts from them -- lap belts, lugs, bolts, etc.
I have even bought a part from Detroit Tuned, tested it, and sold it.
UPDATE: I NOW DO HAVE EXPERIENCE WITH THE TRANS!
 

Last edited by dmh; 07-05-2006 at 06:11 PM.
  #71  
Old 06-25-2006, 06:33 PM
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VurnB-
It's been 45 minutes and I see you're still online. I have asked here and in a pm for you to contact me. Problem?
Don
 
  #72  
Old 06-25-2006, 10:37 PM
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Originally Posted by VurnB
I think you might be barking up the wrong tree, Ryan, a little birdie just told me that dmh had all his mods done at Helix13.
it is pretty sad to see posts like this...
i feel pity.
 
 
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