Was having trouble with a rear hatch R57 and not wanting to invest a ton of money in a solution I contacted ARK Auto recycling in Lakeland, Florida. Turns out that they have over 200 MINIs that are being parted out and the young man that I was on the phone with sure knew a whole lot more then the dealership. A quick conversation and he was out in the yard looking at the part I needed and putting a 1-5 grade on it. 3 days later and I have a part that’s better looking than the one I removed. Very knowledgeable and good customer service. Thank you ARK.