F55/F56 :: Hatch Talk (2014+) MINI Cooper and Cooper S (F55/F56) hatchback discussions.

F55/F56 2019 JCW, lost Apple CarPlay

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Old Nov 17, 2018 | 12:08 PM
  #1  
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2019 JCW, lost Apple CarPlay

Have any of you that have purchased a '19 model with CarPlay been unable to open CarPlay?
 
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Old Nov 18, 2018 | 11:25 AM
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It’s . . . tricky.

i had to take the car back to the dealer, they played with it all day, finally figured it out.

i don’t fully understand the details, but you will have to delete your existing phone pairing, you must select Apple Car play from the list of choices shown when you pair the phone.

If it’s not one of the available choices I gathered from what the dealer said there was a separate screen they had to go to and make a selection to add Apple CarPlay on the list of possibilities available when pairing.

This shouldn’t be this difficult, but it is.
 
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Old Nov 18, 2018 | 01:42 PM
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No CarPlay

Originally Posted by rsinsheimer
It’s . . . tricky.

i had to take the car back to the dealer, they played with it all day, finally figured it out.

i don’t fully understand the details, but you will have to delete your existing phone pairing, you must select Apple Car play from the list of choices shown when you pair the phone.

If it’s not one of the available choices I gathered from what the dealer said there was a separate screen they had to go to and make a selection to add Apple CarPlay on the list of possibilities available when pairing.

This shouldn’t be this difficult, but it is.
The problem is that there's no CarPlay arrow on the screen. There was the first week, and then it's gone. My Iphone even shows that the phone is paired with the car's CarPlay.
 
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Old Nov 18, 2018 | 03:48 PM
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Have you hard reset the phone lately? That can cure a world of issues.

If that doesn't work, delete the phone from the car's list of paired phones and re-pair it.

Good luck!
 
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Old Nov 19, 2018 | 02:47 PM
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Got it fixed. When I purchased the car, the sales staff did not finish establishing my MINI assist account ( 4 year service ). After the account is open, It takes about an hour for the system to load up your account. I bought my car out of the dealer's inventory and it had a temporary account opened and I was able to use CarPlay the first week and then CarPlay disappeared. Anyway, it's fixed and all is good.
 
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Old Jan 13, 2020 | 06:32 PM
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Originally Posted by dpcompt
Have any of you that have purchased a '19 model with CarPlay been unable to open CarPlay?
Same here pain in the butt can’t delete phone either iPhone seven to try to reset can’t remove apple play Comes and goes..
 
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Old Jan 14, 2020 | 03:53 PM
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I bought a '19 JCW with CarPlay and the CarPlay quit working. The dealer had forgotten to set up my car for the 4 yr CarPlay subscription included in the purchase price. You might want to check that out.
 
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Old Jan 14, 2020 | 07:19 PM
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Originally Posted by dpcompt
I bought a '19 JCW with CarPlay and the CarPlay quit working. The dealer had forgotten to set up my car for the 4 yr CarPlay subscription included in the purchase price. You might want to check that out.
Whoa wait a sec here - they are making carplay a subscription service?
 
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Old Jan 15, 2020 | 01:13 AM
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Maybe you should do a little investigation befor you buy a car.
 
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Old Jan 15, 2020 | 04:59 AM
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Originally Posted by dpcompt
Maybe you should do a little investigation befor you buy a car.
I’m not buying nor am I in the market for a new vehicle. And if I was, would this not be considered “a little investigation?”

Take a deep breath and spend some time unbunching your panties.
 
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Old Jan 16, 2020 | 04:07 PM
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Originally Posted by dpcompt
Maybe you should do a little investigation befor you buy a car.
No, CarPlay isn't a subscription service for MINI. I think what dpcompt was trying to say—before they got snarky—is that CarPlay wasn't working because the dealer hadn't properly activated the MINI Connected account subscription for the owner.
 
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