F55/F56 :: Hatch Talk (2014+) MINI Cooper and Cooper S (F55/F56) hatchback discussions.

F55/F56 2019 JCW, lost Apple CarPlay

Thread Tools
 
Search this Thread
 
  #1  
Old 11-17-2018, 12:08 PM
dpcompt's Avatar
dpcompt
dpcompt is offline
5th Gear
Thread Starter
Join Date: Mar 2008
Location: Lodi,CA
Posts: 880
Received 104 Likes on 74 Posts
2019 JCW, lost Apple CarPlay

Have any of you that have purchased a '19 model with CarPlay been unable to open CarPlay?
 
The following users liked this post:
Rich Skowronski (01-13-2020)
  #2  
Old 11-18-2018, 11:25 AM
rsinsheimer's Avatar
rsinsheimer
rsinsheimer is offline
1st Gear
Join Date: Mar 2013
Location: Ventura County, California
Posts: 29
Received 6 Likes on 5 Posts
It’s . . . tricky.

i had to take the car back to the dealer, they played with it all day, finally figured it out.

i don’t fully understand the details, but you will have to delete your existing phone pairing, you must select Apple Car play from the list of choices shown when you pair the phone.

If it’s not one of the available choices I gathered from what the dealer said there was a separate screen they had to go to and make a selection to add Apple CarPlay on the list of possibilities available when pairing.

This shouldn’t be this difficult, but it is.
 
  #3  
Old 11-18-2018, 01:42 PM
dpcompt's Avatar
dpcompt
dpcompt is offline
5th Gear
Thread Starter
Join Date: Mar 2008
Location: Lodi,CA
Posts: 880
Received 104 Likes on 74 Posts
No CarPlay

Originally Posted by rsinsheimer
It’s . . . tricky.

i had to take the car back to the dealer, they played with it all day, finally figured it out.

i don’t fully understand the details, but you will have to delete your existing phone pairing, you must select Apple Car play from the list of choices shown when you pair the phone.

If it’s not one of the available choices I gathered from what the dealer said there was a separate screen they had to go to and make a selection to add Apple CarPlay on the list of possibilities available when pairing.

This shouldn’t be this difficult, but it is.
The problem is that there's no CarPlay arrow on the screen. There was the first week, and then it's gone. My Iphone even shows that the phone is paired with the car's CarPlay.
 
  #4  
Old 11-18-2018, 03:48 PM
rsinsheimer's Avatar
rsinsheimer
rsinsheimer is offline
1st Gear
Join Date: Mar 2013
Location: Ventura County, California
Posts: 29
Received 6 Likes on 5 Posts
Have you hard reset the phone lately? That can cure a world of issues.

If that doesn't work, delete the phone from the car's list of paired phones and re-pair it.

Good luck!
 
  #5  
Old 11-19-2018, 02:47 PM
dpcompt's Avatar
dpcompt
dpcompt is offline
5th Gear
Thread Starter
Join Date: Mar 2008
Location: Lodi,CA
Posts: 880
Received 104 Likes on 74 Posts
Got it fixed. When I purchased the car, the sales staff did not finish establishing my MINI assist account ( 4 year service ). After the account is open, It takes about an hour for the system to load up your account. I bought my car out of the dealer's inventory and it had a temporary account opened and I was able to use CarPlay the first week and then CarPlay disappeared. Anyway, it's fixed and all is good.
 
  #6  
Old 01-13-2020, 06:32 PM
Rich Skowronski's Avatar
Rich Skowronski
Rich Skowronski is offline
Neutral
Join Date: May 2019
Location: Palm city
Posts: 1
Received 0 Likes on 0 Posts
Originally Posted by dpcompt
Have any of you that have purchased a '19 model with CarPlay been unable to open CarPlay?
Same here pain in the butt can’t delete phone either iPhone seven to try to reset can’t remove apple play Comes and goes..
 
  #7  
Old 01-14-2020, 03:53 PM
dpcompt's Avatar
dpcompt
dpcompt is offline
5th Gear
Thread Starter
Join Date: Mar 2008
Location: Lodi,CA
Posts: 880
Received 104 Likes on 74 Posts
I bought a '19 JCW with CarPlay and the CarPlay quit working. The dealer had forgotten to set up my car for the 4 yr CarPlay subscription included in the purchase price. You might want to check that out.
 
  #8  
Old 01-14-2020, 07:19 PM
mcaanda's Avatar
mcaanda
mcaanda is offline
3rd Gear
Join Date: Jun 2017
Location: SW Colorado
Posts: 236
Received 22 Likes on 19 Posts
Originally Posted by dpcompt
I bought a '19 JCW with CarPlay and the CarPlay quit working. The dealer had forgotten to set up my car for the 4 yr CarPlay subscription included in the purchase price. You might want to check that out.
Whoa wait a sec here - they are making carplay a subscription service?
 
  #9  
Old 01-15-2020, 01:13 AM
dpcompt's Avatar
dpcompt
dpcompt is offline
5th Gear
Thread Starter
Join Date: Mar 2008
Location: Lodi,CA
Posts: 880
Received 104 Likes on 74 Posts
Maybe you should do a little investigation befor you buy a car.
 
  #10  
Old 01-15-2020, 04:59 AM
mcaanda's Avatar
mcaanda
mcaanda is offline
3rd Gear
Join Date: Jun 2017
Location: SW Colorado
Posts: 236
Received 22 Likes on 19 Posts
Originally Posted by dpcompt
Maybe you should do a little investigation befor you buy a car.
I’m not buying nor am I in the market for a new vehicle. And if I was, would this not be considered “a little investigation?”

Take a deep breath and spend some time unbunching your panties.
 
  #11  
Old 01-16-2020, 04:07 PM
NBCGLX's Avatar
NBCGLX
NBCGLX is offline
4th Gear
Join Date: Jul 2014
Posts: 516
Received 113 Likes on 91 Posts
Originally Posted by dpcompt
Maybe you should do a little investigation befor you buy a car.
No, CarPlay isn't a subscription service for MINI. I think what dpcompt was trying to say—before they got snarky—is that CarPlay wasn't working because the dealer hadn't properly activated the MINI Connected account subscription for the owner.
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Dgross36
Navigation and Audio
2
10-15-2018 08:57 AM
khazr003
F60 :: Countryman Talk (2016-2023)
7
02-07-2018 03:31 PM
Ethan Moore
R55 :: Clubman Talk (2008+)
2
03-30-2016 06:11 AM
SCMountaineer
Navigation & Audio
11
03-05-2012 07:57 AM
iloveminis
Navigation & Audio
5
08-19-2010 04:39 AM



Quick Reply: F55/F56 2019 JCW, lost Apple CarPlay



All times are GMT -7. The time now is 02:20 AM.