Hey, where did Jan get his "tuning software" ?

 

I'm pretty sure God gave it to him

 

Just want to clarify this one more time. It was NOT my intention to slander MINI Madness. I only reported that I got the Evotech from MM... that's a fact. I also reported when we looked at the ECU record, only thing changed on it was raised REV limiter and DSC, but fuel map was bone stock '03 MCS. This is another fact.

Another fact that couple other members at the tune could vouch for me is that I was "proud" of my Evotech tuning and was looking forward to see if RMW could improve upon it.

Also its is my understanding that this forum is here for us to share information so others may benefit from it. I'm completely within my rights to voice what I experience. How I handle this situation with vender is irrelevant. In fact it should be the other way around, how vender proactively resolve this situation will say more about them.

 

False... You are on a public forum. You are subject to many many people and their opinions on your subject. Bringing your issue to the public you will get varied information man. I guess our opinions could be irrellevant

I would certainly contact Evotech/MM and either have them program the thing with what it should have had or work a deal to get your cash back.

Going with Jan was certainly a good move on your part. I hear he received his tuning hardware and abilities from the man himself

 

 

I saw one car in Detroit 2 weeks ago that had the same thing. No fuel mapping change. I know, I'm a so called "fanboy" too. It is what it is. The truth is in the results.

 

Odd, I remember a letter sent by the owners of Dimsport. I'll ask them to forward me the facts again.

 

Humor sean humor....

 

Always

 

And the caped crusader comes swooping in falls on his face tripping over the ill fitting cap does a barrel roll, crawls to his feet and exclaims "TADAAA" like he meant to do that.

1. pure13 has every right to post his/her experiences either positive / negative or a combination thereof.

2. Jumping on him/her for doing so is just plain rude. It's fine to report on your experiences but some of the stuff being tossed around in this thread just does not lead to civil discourse. For Example:

3. While I'm pointing places this thread is going or has gone wrong I'd be remiss if I didn't put a big red flag on

YakiMINI, you represent the vendor, wagging a finger at the OP like he/she is a child is no way to try and resolve the issue.

4. This adds nothing to move the discussion along.


pure13 never said George was not a standup guy. His/her issue seems to be the tune or possible lack of tune. It's now been insinuated that pure13 has some type of issue with George. No where does pure13 state there is an issue with George. He/she is only asking for others experiences.

6. Piling on

7. This again??

A little research or a phone call to Jan would clear this up with the person questioning. One has to be suspect as to the reasoning this came up at this time in this thread. It's been established Jan (RMW) uses Dimsport tools obtained directly from Dimsport.

So lets all back up some. The OP asked for other experiences with Evotech, not if you think he should call George, or where Jan obtains his software. lets keep it to the experiences level please.


And this is where the caped one tries to fly off and realizes again he can't break the bonds of gravity

 

Thanks to everyone for posting in support of our commitment to service an commitment make things right.

We will be more than willing to review the loaded files on Pure13's car and make whatever changes necessary and no cost to him. It is entirely possible that some error occurred in the actual tuning of the file or the upload process, were only human. Regardless we will correct the problem to pure 13's ECU immediately once it's in our hands.

At this time Pure 13 has not called us to discuss determining if there is in fact a problem with his ECU or to arrange the evaluation. We are anxiously await his call.

 

Perhaps I wanted to spend some money, that question (where does?)was part of the research, innocent enough I thought. I look to these forums to help expand my wee knowledge on these money pits and the track record of the vendors, and to perhaps learn from mistakes, before I make them. You are correct, I will keep it on the line of his search for other experiences. I will continue to research. Thanks ,o 'caped crusader. On the original fume, personally I would have talked to vendor prior to posting once his "tune" was done to remove just this type of snowballing.
Idea! perhaps upgrade/test should follow the other as a standard verification of what we are all purchasing and the companies could work togeth...oh yea sorry-nirvana moment, that's competition for ya and we line up for it.

 

Geez...these Mini boards are not quite what I expected of the owners

Pure13 did/said nothing wrong...if I was in his position I don't think I would expect or want any rectification based on the fact that the car has now been re-tuned by Jan. I mean, sure he can send his ecu into MM and they will fix the problem...but pure13 already had the car re-tuned by Jan and it is a custom tune at that. So while MM is willing to fix the problem as any vendor should, the problem is already "fixed".

Pure13 is letting the public know of the faults of Evotech...nothing else.

I thought coming to the Mini forums from the S2k forums (being bought up by teenagers) would be a lot better then this kind of nonsense

 

Just to be clear everyone. I've been in communication with MM on emails.

So for you out there, it is not fair to paint me as this recluse not communicating with MM to resolve this. Last time I check email is more prevelent and prefer method of communication.

I've been more than fair about this whole situation. If we provide all the facts, witness to a non-bias legal expert, they would decide in my favor that my initial post and all post to date on this matter have been fair and not slandering MM in anyway. The Carbconnection dyno data and A/F ratio are posted on public domain. When I mentioned it in my 1st post, it did not even mention MM in the same sentance. I really don't understand why all you folks are jumping down my throat for this. These are FACTS. Okay, maybe the "pig rich" is subject insert on my part.

Beyond that the only subjective matter in my post was my reaction to the fact that when I found out there was no fuel map tuning on my EvoTech stage 3. Which anyone would be lying if they say they would that have the same reaction.

As an car enthusiast we go through many parts to find the one we like. A lot of times we change parts not because the current part is worn or needed to be change. We change parts because we are interested in trying something different, something unique, something new. We might not even always go with the best "performing" parts became we like the particular brand.

So it was always my plan to get the MM stage 3 w/ EvoTech 3 installed on my MCS. Then at some point of time when I have more mods I'll try out a custom individual mod. So at yesterday's tune session, if I saw poor result from Evotech with actual tuned fuel map, I'm okay with it... The part I'm not okay with it is when there was no tune at all for fuel map. Did I jump down EVOTECH or MM's throat about it, no I didn't. I decided to see if other EvoTech customers in NW had the similar experience while I started email dialog with MM at the same time. Is it so wrong to share a bad experience with fellow MINI owners... all I was looking was some support. Instead, most of people jumped on me as being a poor-professional, etc...

At this time an EvoTech retune doesn't fit into my plans. What I'm looking for is a refund for what ought to be there the first time, but was not. The best analogy I can think of it for the current situation is. Let's say in May 2008 you purchased a house you pay big bucks for because its got the Kitchen Aid appliance furnished kitchen. You like to eat out so you never walk in the kitchen to actually check to see if all the appliance are actually installed. Come June, you decide to remodel the kitchen with Viking appliances, so you walked in the kitchen for the first time yesterday.....all the Kitchen Aid appliance was never delivered/installed. In this case, shouldn't you get a full refund for the Kitchen Aid appliances you paid back in May but was never delivered?

MM/Evotech can go figure out how they want to handle this.


BTW: Any refund I receive from MM/EVOTECH will all be donated to MADD. http://www.madd.org/

 

Pure13 is obviously upset (and rightly so – he didn’t get what he paid for), but the reaction to his post is surprising to say the least. I didn’t see anything negative about MM, EvoTech yes, but nothing about MM. All I read was someone who had recently discovered they didn’t get what they thought they had, and was asking the community if anyone had similar issues. Seems sensible to me. I’ve had similar experiences with other vendors/products where folks will often try and tell you that it’s “the 1st time we’ve heard of this”. Knowing whether that’s true or not can be very helpful.
My 03 MCS power steering pump caught fire last year, and Mini tried the this approach with me (wouldn’t you know my warranty expired 2 weeks before). Knowing that this had happened to many, many other people allowed me to call them on this – and I think this was a major factor in them finally fixing it for free as a “goodwill gesture”.
MM seem very willing to correct the issue, which is very reassuring, and confirms the good things I’ve heard of them, but jumping on Pure13 and casting all kinds of aspersions on his character and approach just seems wrong IMO.

 

BTW: Any refund I receive from MM/EVOTECH will all be donated to MADD. http://www.madd.org/

I'll post picture of MINI with check at local MADD when I make the donation.

 

+1

All I got out of the first post was that the OP was wondering if anyone else had had a similar issue with Evotech software. The only mentioning I saw of MM was that he bought it there. Jan even mentioned that he's tuned other Evotech cars with the SAME issue.

Logic would dictate that given that comment, this ISN'T an isolated issue (As others said when they demanded that the OP deal with MM before posting such "awful" comments)! People need to read the post again, then think about what it is they're responding to...

 

Good on you.

What injectors are you running?

Jeremy

 

Should have talked to me Bart, I'm in the Hi-Fi business.

LB

 

Get off my high horse?????

You need to get off your Donkey young man and take a look at what I said. If MM is selling a product that is bogus then they are ultimately responsible for not making sure things are correct before loading these onto cars. That said, MM should have been contacted first before bringing it up here.

If you purchase a product that's defective you should contact the person you purchased it from first to let them make amends for the screw up. If they don't fix the problem.... them feel free to hammer the person in public.

Longboard

 

Dude c'mon man. First Pure13 said that he had emailed them in regards to the discovery right after posting a "feeler" if you will about anyone else having the same experience with EvoTech software. Secondly he didn't "hammer the person in public". And he has said this at least twice now probably more!! He did admit the "pig rich" comment could have been omitted but he was mostly upset that he spent $645 and got nothing for it, and I know I would be too. I'm in agreement with Nate on this one. This place is supposed to be an alternative to turn to for advice and help in our continued enjoyment of our cars. Pure13 had every right to see if anyone else had the same experiences that he did. At least it would reassure him whether or not he was the only one that had that happen to him. I think we all need to calm down a little bit and get back to basics on these boards. This community is certainly changin and not for the better. Maybe NAM can step in and try to sort this place out a little bit. But Pure13 I applaud you for bringing this to the attention of all of us who have not yet purchased any software for our vehicles (like myself) and allowing us to see the end result of your situation. (hopefully positive and possibly create some more business for the EvoTech distributors).

Steve

 

I wasn't talking about your post (Didn't even see you posted something )... talking about the general attitude that the OP was wrong to have brought something like this up in the forums. He wasn't bashing anyone, just asking a general question to everyone out there...

Yes, I'm all for contacting the vendor to resolve issues, but that doesn't bar you from posting a legitimate question on a public forum about whether anyone else had encountered a similar issue (Likely under the direction of Jan, who said himself that he HAD seen this before).

 

---^

Going back over the posts in the thread I don't even see how you thought my comment was directed toward you?

I was talking more about people who were insinuating that the OP had some "Agenda". There was definitely no hammering that I saw in the OP...perhaps not the best choice of words describing the fuel trims, but alas, that's Evotech's fault, not MM's.

All you asked was if he contacted MM.

 

I agree.

 

As you all can see people will "interpret" things posted on an internet forum differently.... People can't understand a persons complete intentions as they would in a face to face conversation.

The way I interpreted pure13's post was like this:

I saw it as a kind of rallying cry for people with the same problem to get together. Pure13, you even stated that you "wanted to get your facts straight" before contacting MM. The way I interpreted that was you were looking for similar information and experiences to your own to use as ammunition towards the vendor. Your facts were pretty straight in my opinion. Jan read your ECU, you knew what was on it and what was supposed to be. It seemed like you wanted to have others "back you" when you called MM. This is my interpretation.

Your not contacting the vendor first caused this contention in this thread if you see it or not. People want to see that our Vendors are being true to their word and standing behind their products. By not contacting them there will be questions of why by this community.

For people to come into this thread and state their opinion that you should have contacted the vendor first isn't off base at all... I share that sediment. The first call I would have made would have been to the vendor when I found out it wasn't working correctly.

My interpretations have been known to be off by a long shot at times. I understand now that your just trying to gather info. My first iterpretation is stated above