1st Gen Countryman (R60) Talk (2010-2015) R60 Countryman Discussions

R60 1-866-ASK-MINI answering as BMW Financial?

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Old Jan 7, 2011 | 08:38 AM
  #1  
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jmdor
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From: Windsor, CO
Exclamation 1-866-ASK-MINI answering as BMW Financial?

Is it just me, or is anyone else getting 866-ASK-MINI being answered by BMW financial services? I can't get to my order by phone right now.
 
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Old Jan 7, 2011 | 08:50 AM
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Midnight Blue
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Same for me. Reps are actually the same for BMW and MINI, just the phone number and automated system are different. Phone system must be on the fritz.
 
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Old Jan 7, 2011 | 08:53 AM
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lindseybp
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Called the number twice. First time said BMW financial. Second time Mini.
 
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Old Jan 7, 2011 | 08:55 AM
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Originally Posted by Midnight Blue
. . . Phone system must be on the fritz.
Ach! Or, as we are talking BMW - - - it may be that Fritz is on the phone system!
 
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Old Jan 7, 2011 | 09:48 AM
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From: Windsor, CO
Hah. Looks like it's back to normal now -- probably you're right, it was a computer glitch.
 
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Old Jan 7, 2011 | 12:03 PM
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They are the same company. Lots of the parts in your car are stamped for both, I wouldn't think it would matter.
 
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Old Jan 7, 2011 | 05:10 PM
  #7  
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Of course. It was just that while the computer system was down, you couldn't check your order on the automatic system. No biggie -- I just hadn't seen it before.
 
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Old Jan 7, 2011 | 05:21 PM
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Originally Posted by Sealy
Ach! Or, as we are talking BMW - - - it may be that Fritz is on the phone system!
That is pretty funny
 
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Old Oct 6, 2012 | 06:16 AM
  #9  
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I had this happen to me the very first time I called, then I immediately called back with a '1' in front of the exact same number and I got MINI. Probably just a coincidence, but a strange one.
 
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