Group, I need support. I recently asked the owner of my dealership If I could add rear fog lights to my order. Since it has been almost 2 months since I placed my order, one would figure I could add something, right??

This is his response:
Hello Jamie,
I am still awaiting some feedback from the factory to give better explanations regarding your order. As far as your order, it is in production status and does not allow me at my level to make any modifications. I am working on this diligently and am at the mercy of the factory. I can place another order if you like and see if that will be on the same timeline?

I will update you as soon as I hear back from them. Thank you so much for your patience.

Peter


Please help me not lose it with him. Seriously, place a new order are you flippin kidding me?>>> Losing all faith in Crevier of Santa Ana, So disgusted!!!!:m ad:

 

Well...if you don't have a production date, you might as well place a second order with the new options - there's no obligation to the dealer, plus there's no way he'd make you put a deposit down on that.

They'd be likely to go into production at the same time once all the issues are worked out. OR, he may be able to swap prod numbers with the old order so the build the way you now want it gets built.

It may be a blessing in disguise!

From reading these posts, it really seems like a number of dealers are only slightly less in the dark than us.

 

Be careful with this...especially if you are claiming that you want the more favorable interest rates due to the dealer delays. Your changing the configs and trying to reorder/swap production dates could be pinned on you. Just sayin...

 

I agree with what Chris said. I definitely understand all your frustrations so far. It appears to me, from the way the letter was written, that the owner is trying to do something to help you. In this particular instance I would ask him about your concerns for prolonging your wait if you place a new order. But I would (sternly) express your displeasure with your experience with them again and tell him that you will be calling him daily to follow up on his progress and to see just how "diligently" he is working on your request.
It doesn't seem like such a tall order to me if the plant has been closed the last month. Wouldn't there be someone he could call at the plant who has access to the system to make an adjustment to an order when the MA/owner can't? It seems like there should be!

Good Luck! I'll be waiting to see how it all turns out for you.

 

Maybe this will help, ask him what the status # is?
Mine is status 112 and at that status I was told no changes could be made but my MA tried anyways and it took the changes without issues.
So maybe there is a status # where he really can't make changes and shockingly I wonder why he is having problems contacting them...maybe he now believes us that the main factory has been closed until tomorrow.

I think if you find out they really did build your car to a certain point but didn't finish before the factory closed I would be really annoyed but I guess some are probably sitting in that status. On the good side those cars will be completed very soon but still limbo is never a good status from most people's perspective.

I know I don't have to tell you this but do NOT give up your production #, no matter what. If they want to build two of your cars and see which gets here first then so be it but don't give up your time on the current #.

 

looks like the antares leader is in US waters! woohoo!

 

Finally I have some pictures. I just had to clean her before driving to work tomorrow. She has to look her best for meeting my co-workers.






Ordered: Dec. 8, Prod. Start: Dec. 11, Born: Dec. 19, In Transit: Dec. 30, VDC: Jan. 13, Est. Delivery: Jan. 17,
Pickup: Jan. 17
2013 Cooper S Hardtop "Eve" - Eclipse Grey w/ Black Stripes

 

Very Sharp Glazer!! Co-workers will be jealous!

Sent from my iPad using NAMotoring

 

Question?


Do you guys and gals have your vin#'s yet?

Sent from my iPad using NAMotoring

 

Glazer ... looks fantastic! Those are the colors my husband would like if he ever gets his own Mini.
I like your badge! Where did you get it from?
Thanks for posting the pics!

blknblu... no VIN # for me yet.

 

Nope

 

Looks amazing and hope all your friends at work tomorrow can appreciate it half as much as we do.

 

Looks awesome, I bet your coworkers will be excited! Im sure they ask everyday where it is, I know mine do. If you don't mind me asking what state are you in? I noticed your car has a basically identical build/ transport time as mine and it seems my cars in limbo.

 

The first factory shift starts at 6:30am GMT, so I'm hoping at 1:30amET/10:30pmPT 1-866-ASK-MINI will finally have updated info.

 

Glazer, she is GORGEOUS!!!! Loved the shots inside. So pretty

 

Hi Blknblu, I've had my Vin since about the 7th of December. Hasn't helped much though.

 

You all hit on great points. I definitely don't want to give up my production number. I am "locked" into the .9% interest and don't want to lose that. I won't make any mods if it will screw anything up. My dealer can add them at no charge (ya, right)

Tomorrow hopefully will bring in some MUCH needed answers!

 

I had no idea people had such troubles getting a 2013 mini cooper. There's a massive mini lot here in palm beach Florida. I feel spoiled just after reading 1 page lol.

 

There is no problem going to any dealer and buying what they think you like but that isn't us. We all chose to take advantage of the extreme amount of choices when it comes to configurations available. The problem with ordering a custom Mini Cooper is that many dealers don't inform the customer on all the details but it seems BMW/Mini informs the dealers on even less even after 10 years of selling Minis. Although, WPB Mini sells a TON of Minis so they do get a lot more allocations each month which helps when you do order a Mini to get it quickly compared to some of the smaller dealers.

Did you order a custom Mini or are you looking to just buy a Mini off the lot that comes close to what you really want?

 

Glazer, that is a very nice color combo. While waiting on my car, I spent some unfortunate time doing other builds on the MINI site. I came up with your exterior color but with silver stripes and accents all over. I really really came to love that color. Don't get me wrong, I like what we got well enough but I know what the "next" one could look like

 

Thank you all for the compliments. I just drove it to work for the first time and it was a blast.

@KermitClin: I bought the badge at gobadges.com. The mounting system is great and they have many designs to choose from. Very easy to switch them out.

@M'Cooper: I live in Jacksonville, Florida. The trip from the VDC in Brunswick is very short. I had it within a few days of arriving in the states.

I love the HK sound system the more I listen to it. Being able to listen to music via Connected, Bluetooth, or Satellite is great. I also like the Comfort Access. I am getting use to not having to pull keys out of my pocket to enter or start the car every time.


Ordered: Dec. 8, Prod. Start: Dec. 11, Born: Dec. 19, In Transit: Dec. 30, VDC: Jan. 13, Est. Delivery: Jan. 16, Pickup: Jan. 17
2013 Cooper S Hardtop - Eclipse Grey w/ Black Stripes

 

So if i check the owners lounge 20 times today will it make my build any faster???

 

I am right there with you blknblu --- so far not one change.

 

The owner of Crevier Mini in Santa Ana said the factory is closed again today! And once again, Crevier Santa Ana can't give me any updates.

 

NOOOO!!!!