Bummed with TireRack Service
and sensitive too! Hey I just call them the way I read them.It's your story, you wrote it and you think thats a normal expectation
!. What is rude is jumping on this Tire Rack sponsored forum and talking trash about their service when the problems are apparently with a shipping company.
2. Not addressing this issue with Alex @ Tire Rack in private first, when his email is posted all over this forum.
Attack? is that some lame attempt at social engineering opinions on Al Gores internet.
So because I don't go along with your point of view I'm rude, you just keep thinking like that, your in for a lifetime of rude.

Just becuase TireRack is a sponsor of this forum doen't give them a free ride when a customer has somethign go awry. My question was not directed to Alex becuase he was not the salesperson involved in this transaction. I was posting a question to fellow NAM members as to their perspective on orders they had made. There were a number of posts explaining people's happiness, and only a few noting displeasure.
This is a open, so I thought. Why can't I bring up a question about a vendor here? Is this website too sensitive?
I asked a question, members answered it. And most importantly the vendor themselves answered the question. Nowhere did I make blanket statements about TR nor did I make them about you. However, made it a point to INSULT me in your reply to my post. You are the REASON NAM SUCKS these days, either you drink the Kool-AID and follow the party line here or risk being insulted b y the likes of members like you. If this is what NAM has become, I WANT NO PART OF IT....
MODS BAN ME PLEASE!!!!!!!!!
Norm,
Just becuase TireRack is a sponsor of this forum doen't give them a free ride when a customer has somethign go awry. My question was not directed to Alex becuase he was not the salesperson involved in this transaction. I was posting a question to fellow NAM members as to their perspective on orders they had made. There were a number of posts explaining people's happiness, and only a few noting displeasure.
This is a open, so I thought. Why can't I bring up a question about a vendor here? Is this website too sensitive?
I asked a question, members answered it. And most importantly the vendor themselves answered the question. Nowhere did I make blanket statements about TR nor did I make them about you. However, made it a point to INSULT me in your reply to my post. You are the REASON NAM SUCKS these days, either you drink the Kool-AID and follow the party line here or risk being insulted b y the likes of members like you. If this is what NAM has become, I WANT NO PART OF IT....
MODS BAN ME PLEASE!!!!!!!!!
Just becuase TireRack is a sponsor of this forum doen't give them a free ride when a customer has somethign go awry. My question was not directed to Alex becuase he was not the salesperson involved in this transaction. I was posting a question to fellow NAM members as to their perspective on orders they had made. There were a number of posts explaining people's happiness, and only a few noting displeasure.
This is a open, so I thought. Why can't I bring up a question about a vendor here? Is this website too sensitive?
I asked a question, members answered it. And most importantly the vendor themselves answered the question. Nowhere did I make blanket statements about TR nor did I make them about you. However, made it a point to INSULT me in your reply to my post. You are the REASON NAM SUCKS these days, either you drink the Kool-AID and follow the party line here or risk being insulted b y the likes of members like you. If this is what NAM has become, I WANT NO PART OF IT....
MODS BAN ME PLEASE!!!!!!!!!
This is obviously a bitter person. I'm sorry your outlook on life is so sour.
Bye!

My question was not directed to Alex becuase he was not the salesperson involved in this transaction. I was posting a question to fellow NAM members as to their perspective on orders they had made. There were a number of posts explaining people's happiness, and only a few noting displeasure.

mmmm... chili does sound good, but not sure if i like the backfire
12hrs after...
im planning on driving up to tirerack on a sat this summer to get a
front pair of 050A PP's for my G, and possibly order another set of wheels
for my MCS.
im kinda looking at those 57S's... yummmm... wat
do you think? bronze 57S's with some nice 215/40/17's..
no, dont pm me if im going to sell my SSR's. cause im not.
12hrs after...

im planning on driving up to tirerack on a sat this summer to get a
front pair of 050A PP's for my G, and possibly order another set of wheels
for my MCS.
im kinda looking at those 57S's... yummmm... watdo you think? bronze 57S's with some nice 215/40/17's..
no, dont pm me if im going to sell my SSR's. cause im not.
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From: As far away from Florida as I can get.
Xbook,
I've dealt with TR many times without a problem. I've dealt with Alex personally couple of times and I got nothing but
for him. That being said, you are my boy. Just say the word and we will conduct a midnight raid on their facilities and burn that place down to the ground. From then on everybody can ride around on them 80,000 mile Pep Boys tires.
I've dealt with TR many times without a problem. I've dealt with Alex personally couple of times and I got nothing but

Awwww Edge,..and I was all set for a good ole fashion whine. <looks down,..scuffs floor with shoe>Darn.<waddles off>.

(Note: This is not a slam on the R56. I like it too, but I'm not going to trade in my R53 for it.
)
haha this thread has been entertaining. I couldn't say it better then edge did.
The moral of the story is... If you have a string to pull at a certain vendor. Shop there and pull the string. I'm pretty confident alex counts as a string at tire rack. Some of us seem to have local strings to pull... etc you get the picture.
The moral of the story is... If you have a string to pull at a certain vendor. Shop there and pull the string. I'm pretty confident alex counts as a string at tire rack. Some of us seem to have local strings to pull... etc you get the picture.
It was a light-hearted joke, and my note clarified that - nothing ugly about it. The R56 doesn't whine. It's not a slam, it's a basic fact accepted by ALL MINI owners, regardless of preferences.
It could be read that way.disclaimer: The above opinion is not meant to call the R56 ugly - just referring to past discussions regarding some people's negative opinions regarding the R56's styling.
Banned
iTrader: (1)
Joined: Feb 2005
Posts: 4,054
Likes: 0
From: As far away from Florida as I can get.
I half suspect that goaljnky's post was a tongue-in-cheek slam on the "ugly" R56.
It could be read that way.
disclaimer: The above opinion is not meant to call the R56 ugly - just referring to past discussions regarding some people's negative opinions regarding the R56's styling.
It could be read that way.disclaimer: The above opinion is not meant to call the R56 ugly - just referring to past discussions regarding some people's negative opinions regarding the R56's styling.
Been dealing with Tire Rack for years, long before NAM or the new MINI’s.
My brother and I have bought many sets of tires from them without any glitches ever.
I have also recommended them to three other people who buy all their tires from them with no problems.
Alex is a great guy to deal with and I’m glad we have him here representing TR.
As to your post, have you read it back to yourself?. It makes you sound whiny and unreasonable with some perverted form of extortion going on. You sound like you’re from the school Class of Litigation.
We don’t see eye to eye or seem to be in agreement about what constitutes good service and a freaking 2nd party shipping error.
Get over yourself Skipper, if you’re not happy take your business somewhere else and bug that vendor.
My brother and I have bought many sets of tires from them without any glitches ever.
I have also recommended them to three other people who buy all their tires from them with no problems.
Alex is a great guy to deal with and I’m glad we have him here representing TR.
As to your post, have you read it back to yourself?. It makes you sound whiny and unreasonable with some perverted form of extortion going on. You sound like you’re from the school Class of Litigation.
We don’t see eye to eye or seem to be in agreement about what constitutes good service and a freaking 2nd party shipping error.
Get over yourself Skipper, if you’re not happy take your business somewhere else and bug that vendor.

Play nice. Whether Alex saved the life of the Pope, invented Viagra or singlehandedly won the Battle of the Bulge does not change the fact that they shipped half of her order to another person. They made a boo-boo. Giving her $25 bucks and a pat on the *** doesn't make it any better.
Play nice. Whether Alex saved the life of the Pope, invented Viagra or singlehandedly won the Battle of the Bulge does not change the fact that they shipped half of her order to another person. They made a boo-boo. Giving her $25 bucks and a pat on the *** doesn't make it any better.
They made a mistake, they fixed the mistake. They offered all of us a way to get around the usual Customer Service and get right to a person that will handle the issue. What more is needed?
At least they tried to fix the problem yet some of you still beat on them like they are a horrid place to do business with.
Lets move on people. there are other things on NAM to beat on now. This one is now dead. I say so!
Now you're just exaggerating - next you're going to tell us someone made 231.9 whp with the RMW head.

To address your points:
1. Drop everything and find tires - Yes
2. Charter a jet - No
3. Fly to the persons home - No
4. Install the new tires - No
5. Detail the car - No
6. Clean the home - No.
What would have been nice:
1. Drop everything and find tires
2. Pay for overnight or 2nd day shipping
See how easy it is?
Last edited by Skiploder; Jun 14, 2007 at 05:46 PM.



