Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Cooper (R50), Cabrio (R52), and Cooper S (R53) MINIs.

Another Warranty Question

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Old Aug 9, 2006 | 10:35 AM
  #1  
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soilsample
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Another Warranty Question

Hello,
My MCS is a 2004 model (which I bought used with 18K miles). I've heard some people talk about 36K waranty, and others speak of a 50K waranty.... how do I know which waranty I've got?

Thanks
Donald
 
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Old Aug 9, 2006 | 10:38 AM
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From: California
Every MINI owner in the U.S. has a 50,000 mile warranty. In addition, you also have 36,000 miles of "free maintenance" (which was bundled in with the purchase price of your MINI).
 
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Old Aug 9, 2006 | 10:41 AM
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From: Milford Mass
if your car is meant for the US, it should have come with a 3 yr/36,000 mile free maintenance warranty covering scheduled maintenance like oil changes and 'inspections' and also brakes and wiper blades...the car also of course has a bumper to bumper warranty for defects which is 4 yr/5,000 miles

my '04 currently has 35,800 miles so my free manitenance is just about used up
 
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Old Aug 9, 2006 | 10:41 AM
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okraD La
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What Dave said, and you could contact MINI USA with your vin # so they could update the owner information on the car, They will be able to tell you how much warranty is left
 
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Old Aug 9, 2006 | 10:50 AM
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Thanks to all!
I have called MINI USA to update ownership.
 
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Old Aug 12, 2006 | 02:03 PM
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From: bryan tx
WARRENTY QUESTION:
If I put an exhaust one my mini; and I do the work. What all will be voided? just the exhaust, the entire motor, or will they just claim whatever broke had to do with the exhaust.
 
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Old Aug 12, 2006 | 02:29 PM
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It depends on the dealer & MINI

If they are going to void the warranty, they should void only the exhaust system warranty. But, it would really be best to check with your dealer. And get the answer in writing. If the exhaust that you are considering is a cat-back system, then there shouldn't be any issues with the rest of the exhaust system. But to avoid future issues, you should get an answer in writing from the dealer.
 
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Old Aug 12, 2006 | 02:32 PM
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From: bryan tx
Originally Posted by caminifan
If they are going to void the warranty, they should void only the exhaust system warranty. But, it would really be best to check with your dealer. And get the answer in writing. If the exhaust that you are considering is a cat-back system, then there shouldn't be any issues with the rest of the exhaust system. But to avoid future issues, you should get an answer in writing from the dealer.
Being an email? is there a way to find the local mini website?
 
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Old Aug 12, 2006 | 02:36 PM
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Originally Posted by justintime
Being an email? is there a way to find the local mini website?
miniusa.com has a list of dealers. Most of the dealers list their website on miniusa.com, so if your dealer has its website listed on miniusa.com, you should be able to contact them by e-mail.
 
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Old Aug 12, 2006 | 03:01 PM
  #10  
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From: bryan tx
Awsome, thanks alot =]
 
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Old Aug 13, 2006 | 10:39 AM
  #11  
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Official company policy vs dealer implementation...

Originally Posted by justintime
WARRENTY QUESTION:
If I put an exhaust one my mini; and I do the work. What all will be voided? just the exhaust, the entire motor, or will they just claim whatever broke had to do with the exhaust.
I suspect if you ask a dealer for anything related to MINI warranty policy in writing, it will almost always be the official company policy that MINI has specified.

I've gotten reamed for saying this before here, but this is true; I and many other MINI owners have experienced this at multiple dealerships:

If you go face to face with the service advisors at your local dealerships, the ways they impliment your warranty policy may be different.

The dealers are where the ultimate decisions about your warranty coverage and mods are made and communicated. The dealers need and have some freedoms to interpret and implement policy, and they exercise those freedoms regularly, in both conservative and liberal directions, based on the needs of their ongoing business.

Look at your MINI warranty statements in your owners' manual, that is company policy. Then, before you mod if possible, talk to your service advisors at your local dealerships. That is where the rubber meets the road.
 
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Old Aug 13, 2006 | 11:02 AM
  #12  
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From: bryan tx
ive read them, and looked at it. but like you said its more of up to them.. I would prefer having it in writing before the mod. My service advisor doesnt seem to want to respond either..
 
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Old Aug 13, 2006 | 12:49 PM
  #13  
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Originally Posted by VBG
I suspect if you ask a dealer for anything related to MINI warranty policy in writing, it will almost always be the official company policy that MINI has specified.

I've gotten reamed for saying this before here, but this is true; I and many other MINI owners have experienced this at multiple dealerships:

If you go face to face with the service advisors at your local dealerships, the ways they impliment your warranty policy may be different.

The dealers are where the ultimate decisions about your warranty coverage and mods are made and communicated. The dealers need and have some freedoms to interpret and implement policy, and they exercise those freedoms regularly, in both conservative and liberal directions, based on the needs of their ongoing business.

Look at your MINI warranty statements in your owners' manual, that is company policy. Then, before you mod if possible, talk to your service advisors at your local dealerships. That is where the rubber meets the road.[Emphasis added.]
Which was why I recommended doing some research before the mod. If the dealer that justintime takes his car to is mod-hostile, something as innocuous as non-factory wheels could get him a ration of s**t from the dealer. Conversely, if the dealer is mod-friendly, a CAI & cat-back would get admiring comments and thumbs-ups....
 
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Old Aug 13, 2006 | 12:51 PM
  #14  
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Originally Posted by justintime
ive read them, and looked at it. but like you said its more of up to them.. I would prefer having it in writing before the mod. My service advisor doesnt seem to want to respond either..
Give them a little bit of time. They are after all, responding to customers that have brought their car in for service. If you don't get an answer in a few business days from when you sent your inquiry in, call them up and follow-up to your e-mail. But in any case, keep it friendly....
 
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Old Aug 13, 2006 | 10:35 PM
  #15  
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justintime
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From: bryan tx
Originally Posted by caminifan
Give them a little bit of time. They are after all, responding to customers that have brought their car in for service. If you don't get an answer in a few business days from when you sent your inquiry in, call them up and follow-up to your e-mail. But in any case, keep it friendly....
haha im a friendly guy =] I dont have a problem with late responses or anything
 
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