Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Clubman (R55), Cooper and Cooper S(R56), and Cabrio (R57).

MINI has issued campaign/recall to replace timing chains!

Thread Tools
 
Search this Thread
 
Old Sep 18, 2013 | 03:39 PM
  #76  
Quijote's Avatar
Quijote
1st Gear
Joined: Aug 2013
Posts: 20
Likes: 0
Originally Posted by Quijote
Update: Mini will cover the full cassette replacement (parts & labor). My wife dealt with them so I don't know details regarding the warranty extension/campaign/whatever. But it appears the guy had to clear the repair with MINI and "was able to convince them." The low mileage in our car seems to have helped quite a bit.

That said, as you can imagine from being the only Mini dealer in Boston, Herb Chambers was VERY well aware of this chronic issue.

We might get the car back as early as tomorrow.
Car is fixed. This is the write up. They deemed it a goodwill repair. No mention of warranty or campaign.
 
Attached Thumbnails MINI has issued campaign/recall to replace timing chains!-mini-fix.jpg  
Reply
Old Sep 18, 2013 | 06:42 PM
  #77  
InjectedGT's Avatar
InjectedGT
5th Gear
Joined: Jan 2013
Posts: 781
Likes: 3
From: Omaha, NE
Year and mileage?
 
Reply
Old Sep 18, 2013 | 08:23 PM
  #78  
micromini234's Avatar
micromini234
4th Gear
iTrader: (1)
Joined: Jul 2011
Posts: 413
Likes: 1
From: Connecticut
That's good that it was a good will. My understanding was that to get a reimbursement for the warranty extension you need the specs. Kind off topic; just wanted to stat that
Sent from phone
 
Reply
Old Sep 18, 2013 | 08:50 PM
  #79  
3lusive's Avatar
3lusive
5th Gear
iTrader: (2)
Joined: Nov 2011
Posts: 950
Likes: 53
From: Sacramento, CA
Originally Posted by Quijote
Wife's S has an issue where the dipstick won't go in for the last ~3-4". Car is going in next Monday. It is an '07 with 32k miles on the nose. We'll see if they cover it as it is certainly at least a chain guide issue.
Originally Posted by InjectedGT
Year and mileage?
It was an 07 with 32k miles
 
Reply
Old Sep 18, 2013 | 08:56 PM
  #80  
InjectedGT's Avatar
InjectedGT
5th Gear
Joined: Jan 2013
Posts: 781
Likes: 3
From: Omaha, NE
Low mileage like that still holds no faith for me on "good will" to "keep faith in the brand" being that I'm at 90K on my 07 lol. Don't see a dealer doing it for me until MINI has an official release making them do it.
 
Reply
Old Sep 19, 2013 | 04:10 AM
  #81  
Quijote's Avatar
Quijote
1st Gear
Joined: Aug 2013
Posts: 20
Likes: 0
Originally Posted by InjectedGT
Low mileage like that still holds no faith for me on "good will" to "keep faith in the brand" being that I'm at 90K on my 07 lol. Don't see a dealer doing it for me until MINI has an official release making them do it.
I agree. I mean, obviously I'm glad they fixed being nearly 2 years out of warranty. To be clear, in addition to the low mileage, my wife's car is also a very late '07, with production of 10/2007. Also, I don't know how much it played a role, but they asked for and I submitted receipts for purchases of OEM filters and 0W-40 Mobil1. The SA seemed to suggest they would want to know if oil changes were performed on schedule.

We are fortunate that we don't drive the car much and that at out current use of about 3k miles a year, this fix, even if the design is still flawed, may still last a over a decade. I haven't gone through the replacement parts to see if they are "new and improved," but I posted them in case one of you wanted to.

If this doesn't get resolved, it makes one wonder what will be of the resale value when these cars are 10-12 years old and they aren't worth very much and how many people who know about it will put them up for sale at the first sign of the rattle or out-of-spec chain slack. It may already be happening.
 
Reply
Old Sep 20, 2013 | 01:50 AM
  #82  
Systemlord's Avatar
Systemlord
6th Gear
Joined: Mar 2013
Posts: 3,428
Likes: 37
From: Mission Viejo, CA
Originally Posted by Quijote
I agree. I mean, obviously I'm glad they fixed being nearly 2 years out of warranty. To be clear, in addition to the low mileage, my wife's car is also a very late '07, with production of 10/2007. Also, I don't know how much it played a role, but they asked for and I submitted receipts for purchases of OEM filters and 0W-40 Mobil1. The SA seemed to suggest they would want to know if oil changes were performed on schedule.

We are fortunate that we don't drive the car much and that at out current use of about 3k miles a year, this fix, even if the design is still flawed, may still last a over a decade. I haven't gone through the replacement parts to see if they are "new and improved," but I posted them in case one of you wanted to.

If this doesn't get resolved, it makes one wonder what will be of the resale value when these cars are 10-12 years old and they aren't worth very much and how many people who know about it will put them up for sale at the first sign of the rattle or out-of-spec chain slack. It may already be happening.
That is what happened to me, three months after buying my 07 with 45K I got the death rattle, thank god I purchased a 6-year warranty! Dealer failed to catch that the valve cover was defective (leaking oil, bad cyclone separator), they paid half my deductible. Thought it was time for a carbon cleaning, boy was it worth it! Now I'm waiting for a thermostat housing, end of next week I hear from my dealer.
 
Reply
Old Sep 20, 2013 | 12:44 PM
  #83  
grZack's Avatar
grZack
1st Gear
Joined: Jun 2013
Posts: 13
Likes: 0
From: Hungary
Originally Posted by Quijote
Car is fixed. This is the write up. They deemed it a goodwill repair. No mention of warranty or campaign.
Interesting, it seems mini is now using another timing chain, which is used in many other cars, like 135i, f02 740i.

Btw, i need to replace everything.... On my own, no recall here in Hungary. Also need to deal with carbon build up. Approx cost.: 1600 usd
 
Reply
Old Sep 20, 2013 | 04:39 PM
  #84  
TBgator85's Avatar
TBgator85
1st Gear
Joined: May 2010
Posts: 32
Likes: 0
So I brought my Mini into the dealership today (Mini of Palm Harbor, FL) and let them know the issue and that I have gotten word of a possible good will/warranty extension of the timing chain and left it with them.

I received a call later this afternoon and they did find issues with the timing chain and they are currently contacting MINI about a "good will" replacement, and will let me know by Monday.

Hopefully that will go through and it will all get covered.

Ill post an update once I hear anything new.
 
Reply
Old Sep 20, 2013 | 06:12 PM
  #85  
whrisk's Avatar
whrisk
3rd Gear
Joined: Jun 2013
Posts: 175
Likes: 4
From: Tampa, FL
Thats where I went last week to get mine checked on. They are good people, I don't think you will have a problem with them taking care of you.
 
Reply
Old Sep 20, 2013 | 08:11 PM
  #86  
JCS55's Avatar
JCS55
Neutral
Joined: Sep 2013
Posts: 3
Likes: 0
I called Mini of Mt Laurel PA today and they told me that there is some kind of service bulletin they received, but its for cars made up to may 2010, mine is october 2010. Kind of sounds like BS to me.
 
Reply
Old Sep 20, 2013 | 09:06 PM
  #87  
InjectedGT's Avatar
InjectedGT
5th Gear
Joined: Jan 2013
Posts: 781
Likes: 3
From: Omaha, NE
Sent 2 emails to the service dept. at my local dealer(lost my voice or I'd have called), days pass, no replies. Apparently they don't want to answer me about a service bulletin? I'm sure something got lost in the pipeline, they've taken great care of me thus far.
 
Reply
Old Sep 20, 2013 | 11:56 PM
  #88  
Systemlord's Avatar
Systemlord
6th Gear
Joined: Mar 2013
Posts: 3,428
Likes: 37
From: Mission Viejo, CA
Originally Posted by JCS55
I called Mini of Mt Laurel PA today and they told me that there is some kind of service bulletin they received, but its for cars made up to may 2010, mine is october 2010. Kind of sounds like BS to me.
The timing chain issues still occur even with 2011-2012 models! It's not like the timing chains are that much different.
 
Reply
Old Sep 21, 2013 | 05:56 AM
  #89  
danjreed's Avatar
danjreed
6th Gear
Joined: Apr 2013
Posts: 1,894
Likes: 8
From: Philly PA
Originally Posted by JCS55
I called Mini of Mt Laurel PA today and they told me that there is some kind of service bulletin they received, but its for cars made up to may 2010, mine is october 2010. Kind of sounds like BS to me.
Or not.. since thats about when the N18 engine was rolled out.

Originally Posted by systemlord
The timing chain issues still occur even with 2011-2012 models! It's not like the timing chains are that much different.
Um, yea, they are quite different. The N18 head has dual VANOS.

http://new.minimania.com/part/G2NMK3...ER-S-2007-2010
 
Reply
Old Sep 21, 2013 | 09:23 AM
  #90  
JCS55's Avatar
JCS55
Neutral
Joined: Sep 2013
Posts: 3
Likes: 0
Originally Posted by danjreed
Or not.. since thats about when the N18 engine was rolled out.



Um, yea, they are quite different. The N18 head has dual VANOS.

http://new.minimania.com/part/G2NMK3...ER-S-2007-2010

Well I dont have a N18 engine and I wouldn't be covered according to them.
 
Reply
Old Sep 22, 2013 | 08:50 AM
  #91  
Vinman2's Avatar
Vinman2
Neutral
Joined: May 2013
Posts: 3
Likes: 0
Originally Posted by danjreed

Or not.. since thats about when the N18 engine was rolled out.

Um, yea, they are quite different. The N18 head has dual VANOS.

http://new.minimania.com/part/G2NMK3...ER-S-2007-2010
I read that the potential class action suit was not including my 2012, I assumed it was because of the design of the n18 in the later models. Additionally, I haven't seen anyone talking about the death rattle in the later models. Have I missed something?
 
Reply
Old Sep 23, 2013 | 11:08 AM
  #92  
danjreed's Avatar
danjreed
6th Gear
Joined: Apr 2013
Posts: 1,894
Likes: 8
From: Philly PA
Just a heads up.. after a visit to the dealer today.. and talking to my tech friend..

There will be a recall/campaign. Mini/BMW is sourcing updated parts for all dealers before said campaign will commence. Because its almost half a million cars around the world.

Its going to be for all n12/14 cars. 2007-2010 MYs.
 
Reply
Old Sep 23, 2013 | 11:12 AM
  #93  
kyoo's Avatar
kyoo
6th Gear
iTrader: (2)
Joined: Oct 2012
Posts: 2,631
Likes: 72
Originally Posted by danjreed
Just a heads up.. after a visit to the dealer today.. and talking to my tech friend..

There will be a recall/campaign. Mini/BMW is sourcing updated parts for all dealers before said campaign will commence. Because its almost half a million cars around the world.

Its going to be for all n12/14 cars. 2007-2010 MYs.

awesome update, thank you for that - since this is a recall, it doesn't matter if you aren't the original owner of the car, correct?
 
Reply
Old Sep 23, 2013 | 11:17 AM
  #94  
pmsummer's Avatar
pmsummer
5th Gear
Joined: Mar 2012
Posts: 1,091
Likes: 6
From: Jack Coffee Hays County, Republic of Texas
Originally Posted by kyoo
awesome update, thank you for that - since this is a recall, it doesn't matter if you aren't the original owner of the car, correct?
Whether it's a recall (like the auxiliary water pump) or an extended warranty (like the high pressure fuel pump), all MINIs sold in the USA are covered.

BTW: As a 'second owner', you can/should register your car with MINI USA as the new owner so you get notifications of recalls.
 
Reply
Old Sep 23, 2013 | 11:18 AM
  #95  
kyoo's Avatar
kyoo
6th Gear
iTrader: (2)
Joined: Oct 2012
Posts: 2,631
Likes: 72
^ interesting, thanks for that info!
 
Reply
Old Sep 23, 2013 | 12:28 PM
  #96  
grZack's Avatar
grZack
1st Gear
Joined: Jun 2013
Posts: 13
Likes: 0
From: Hungary
I call my dealer tomorrow ask for confirmation... How things are going here in Hungary...
 
Reply
Old Sep 23, 2013 | 02:13 PM
  #97  
izzyj's Avatar
izzyj
1st Gear
Joined: May 2008
Posts: 44
Likes: 0
Definitely interested in this, I hope it comes to reality and they do this campaign.
 
Reply
Old Sep 23, 2013 | 02:24 PM
  #98  
danjreed's Avatar
danjreed
6th Gear
Joined: Apr 2013
Posts: 1,894
Likes: 8
From: Philly PA
Originally Posted by grZack
I call my dealer tomorrow ask for confirmation... How things are going here in Hungary...
There is no official recall/campaign yet. Only a service bulletin about the chain issue.
 
Reply
Old Sep 23, 2013 | 02:25 PM
  #99  
InjectedGT's Avatar
InjectedGT
5th Gear
Joined: Jan 2013
Posts: 781
Likes: 3
From: Omaha, NE
Called my dealer today (Markel MINI of Omaha) and got this for an answer: "We have a notice of an upcoming recall in the system, but if you know what it's for, you know more than us at this time. All it shows is a pending recall, not yet active, take no action at this time". He said that usually means the manufacturer is gathering and distributing parts. He said if the recall was put into effect this month, it could be 2 or 3 more months before they have the parts on had and are cleared for doing recall work.

Basically he said "Make sure your oil level is correct, even a slight dip in oil level could cause the cold start up noise" to basically nullify me until the recall, IF it even comes out before my issue becomes detrimental.......

Sounds like I'll be buying and installing the longer tensioner and hoping that's all I need at this time.
 
Reply
Old Sep 23, 2013 | 03:13 PM
  #100  
danjreed's Avatar
danjreed
6th Gear
Joined: Apr 2013
Posts: 1,894
Likes: 8
From: Philly PA
Originally Posted by Vinman2
I read that the potential class action suit was not including my 2012, I assumed it was because of the design of the n18 in the later models. Additionally, I haven't seen anyone talking about the death rattle in the later models. Have I missed something?
Nope, nothing missed. Word is the updated head design of the N18 also led to an updated and better chain design... at least.. at the dealers they are not seeing N18s with chain issues.
 
Reply



All times are GMT -7. The time now is 03:03 AM.