Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Clubman (R55), Cooper and Cooper S(R56), and Cabrio (R57).
View Poll Results: Who has...
Never had the cold-start problem
94
35.07%
Had cold-start problem and been permanently fixed with tensioner replacement.
52
19.40%
Had cold-start problem and been repeatedly fixed with tensioner replacements.
27
10.07%
Had cold-start problem and been permanently fixed with service bulletin SIM110207
51
19.03%
Had cold-start problem and still experience issues even after full SIM110207 service applied
55
20.52%
Multiple Choice Poll. Voters: 268. You may not vote on this poll

Cold Start issues...

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Old Dec 31, 2011 | 11:39 AM
  #151  
walk0080's Avatar
walk0080
6th Gear
Joined: Jun 2010
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Originally Posted by MiniPoopa
^ Have the dealer measure your timing chain....I am assuming the 2012s have a chain, I think someone mentioned that Mini/Peugeot, was going to a belt, or changed the design. Maybe someone can comment on that.

Ours was making the same noise. Took it in and the replaced everything. Now it's very quiet and running smooth. The timing chain was 70.2mm FTR

GL
Yes they still have a timing chain although I saw some comments about MINI "might" have made a small re-design on the revised engine (my JCW has the previous design). Will see what the dealership says... Other than the noise the car runs great - I just don't want to deal with a major engine failure and deal with warranty repairs, loaner for a week, etc.
 
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Old Jan 4, 2012 | 08:10 AM
  #152  
zlskrs's Avatar
zlskrs
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Joined: Nov 2011
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Hello,
I am negotiating the purchase of a '10 Clubman S. I have learned from the dealer that the timing chain was just replaced in Nov-11. The Mini dealer was not too forthcoming considering I am not the registered owner of the car but when I asked if it was the tensioners, guides, and/or chain which was replaced he said it was the "whole assembly". I don't know if this means the full SIM110207 or not but I presume so. Besides this issue the CarFax indicates all scheduled maintenance was performed, and the Mini dealer did not report any visits other than those for normal maintenance. The car is still under warranty as it has only 26K miles on it. I am happy with the condition and the price I've negotiated but I am cautious because of this timing chain replacement. From the survey it appears most people have the problem fixed permanently when this work is done, although about 20% say the problem comes back afterwards. I would appreciate some input from those who've had this issue:
--does the fact that this car needed this work indicate that other related problems might surface down the road? In other words, should I avoid the car?
-- or should I be happy that the problem was found and fixed, and be relatively comfortable going forward (or as comfortable as you can be considering...)?

Thanks -- bill
 
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Old Jan 5, 2012 | 03:03 AM
  #153  
Derepente's Avatar
Derepente
4th Gear
Joined: Feb 2007
Posts: 362
Likes: 2
From: Ashburn, Virginia
My experience after about a year with total assembly getting replaced is that it fixed the problem. But I also caved and bought the extended warranty and extended service package. I was told that when the tension issue is addressed as mine was, it is resolved. That has been true for me.
 
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Old Jan 5, 2012 | 04:23 AM
  #154  
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drsimmons
6th Gear
Joined: Sep 2011
Posts: 1,961
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From: Robertsdale, Alabama
I've had mine replaced, the entire thing, chain, guide, tensioner bolt, sprocket, etc. It's only been 2 months but everything is fine now and my SA said they have not had one come back in the past 2 years. I trust my dealership, they've always been up front with me. They even fixed mine and the car was out of warranty. I also had the thermostat replaced. I bought my car back in August used. It now has 63,000 miles on it.
That's all I've had done and it drives great. I love it. I would say from everything I've read Mini's are a little touchy but well worth it.
I don't regret buying it.
 
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Old Jan 6, 2012 | 09:38 PM
  #155  
walk0080's Avatar
walk0080
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Joined: Jun 2010
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Originally Posted by muzak
I could hear the squeal in the vid. I'd like to hear the diagnosis. Mine only gives a short squeak on shut-off, but I haven't taken it in yet. Was the bonnet closed? Hard to tell in the vid. You should hear some diesel-esque ticking even with the bonnet closed and in the cabin, but that did sound awfully loud. However, I was wondering if you had the mic close to the valves.
The squeal while engine running and the occasional quick squeak when shutting off the engine have gone for the last week or so. Go figure. Maybe it was the rather extreme cold weather we were experiencing.


The ticking noises are still present when cold, not so much when warm. Sometimes the ticking almost completely goes away then returns a few seconds later. Some new videos will be posted below - looking for opinions if I should bother seeing the dealership on Monday or just wait it out. Ideally I would rather not see the dealership. Right now I just think I am being paranoid because my last MINI was leased and I didn't care too much.


Engine noises when cold:
http://www.youtube.com/watch?v=QsYdPCBqOVE

Engine noises when warm:
http://www.youtube.com/watch?v=ksEEKbGPbUs
 

Last edited by walk0080; Jan 6, 2012 at 10:26 PM.
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Old Jan 7, 2012 | 05:55 AM
  #156  
drsimmons's Avatar
drsimmons
6th Gear
Joined: Sep 2011
Posts: 1,961
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From: Robertsdale, Alabama
To me it does sound like the tensioner issue. Most of the noise should be coming from the curved shroud on the passenger side of the motor. Lifters are noisey and possibly alot of it could be the injectors. Listen closer to the left (passenger side) where the curved shroud is that's where your timing chain is located.
Hopefully, I'm wrong. I'd still take it in and let the SA listen to it.
 
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Old Jan 20, 2012 | 07:38 AM
  #157  
junke4java's Avatar
junke4java
1st Gear
Joined: Feb 2008
Posts: 12
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From: Houston, TX
My 2008 R56 just had tensioner and hydraulic piston #3 installed last month, along with a number of other repairs for oil leaks, ect. While the replacement helped part of the noises, I still hear the same metallic clatter/rattle from my car that I hear in your video (not the rhythmic pssh, pshh of the injectors, but the non rhythmic- tap, tap tap tap- metal on metal clattering). I can only assume that it is coming from the chain itself- and that it has streched (again)! It required numerous visits and a MINI Engineer to verify/ identify the problems this last time. The noises have been very noticeable to me for at least 6 months this time (dealer called the engine noise normal).
I live in Houston, TX- extreme cold is not a factor here.
There must be an underlying problem causing this to happen repeatedly, although no one has really been clear on whether they know what the problem is, or whether it is a total mystery to them.
My R56 has experienced far more problems than anyone else I've heard about- some common issues, some uncommon- all frustrating. MINI has finally agreed to repurchase my vehicle, so I will likely never know what the full scope of the problems are.
 
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Old Jan 24, 2012 | 03:47 PM
  #158  
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Tank571
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From: PA
I just had my entire timing assembly replaced under warrenty. I took the car in for the cold start noise and an oil leak that both ended up being the tensioner and I had the window sensor issue too. Since the chain had stretched they just did a full replacement. The whole thing took less than a day and they game me an awesome 2012 Countryman S to drive as a loaner. I feel bad for everyone on here who has had bad dealer experiences. I went to Mini of Pittsburgh and couldn't be happier with their service. They fit me right in and did everything I could have asked for. They even detailed the car inside and out without me asking. They are just a great dealership to deal with. However, as great as they are I hope I don't make a habit of visiting them. Happy motoring!
 
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Old Jan 24, 2012 | 04:13 PM
  #159  
walk0080's Avatar
walk0080
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Joined: Jun 2010
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Originally Posted by drsimmons
To me it does sound like the tensioner issue. Most of the noise should be coming from the curved shroud on the passenger side of the motor. Lifters are noisey and possibly alot of it could be the injectors. Listen closer to the left (passenger side) where the curved shroud is that's where your timing chain is located.
Hopefully, I'm wrong. I'd still take it in and let the SA listen to it.
The squeal and the loud ticking have gone away for whatever reason so I delayed my appointment for a while. I am back to the usual lifters/injector noises.
 
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Old Jan 24, 2012 | 06:29 PM
  #160  
Benibiker's Avatar
Benibiker
6th Gear
Joined: Dec 2007
Posts: 2,283
Likes: 37
From: Honolulu Hawaii
I have an service appointment this Thursday for a slight timing chain rattle at start up but I can really hear it mostly after the engine is nice and warm at about 1800 to 2000 rpm. I hope my dealer does me right and doesn't give me some lame excuse that it's normal or oil was low or the stars were aligned just right...
 
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Old Jan 26, 2012 | 10:36 PM
  #161  
Benibiker's Avatar
Benibiker
6th Gear
Joined: Dec 2007
Posts: 2,283
Likes: 37
From: Honolulu Hawaii
Got a new timing chain today under warranty https://www.northamericanmotoring.com/forums/stock-problems-issues/209272-timing-chain-issues-14.html#post3441889

Couldn't be happier!
 
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Old Feb 15, 2012 | 03:27 PM
  #162  
Iautox's Avatar
Iautox
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Joined: Feb 2007
Posts: 109
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Looks like I'll be having mine replaced for the 3rd time

I have a posting under the sticky on this subject (just search Iautox) so I won't go into the whole story here. The tensioner on my 07 S failed at 20K miles and all was replaced under warranty. Not so long after replacement it began to occassionally make noise again. I complained about it to the deal at every service appt. over 3 years, while in warranty, and they could never "duplicate" it so they would not do anything. At 67K miles and out of warranty they were able to duplicate it and after I forcefully complained they and Mini covered 70% of the cost. They should have covered all of it. Now 1.5 months and 535 miles after it was totally replaced again I believe the chain broke last night and likely killed the engine. Loaded it up on the tow truck and had it hauled to the dealer ..... again. Most unreliable car I've ever owned!
 
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Old Feb 15, 2012 | 03:47 PM
  #163  
drsimmons's Avatar
drsimmons
6th Gear
Joined: Sep 2011
Posts: 1,961
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From: Robertsdale, Alabama
Sorry to hear about that.
Mine went at 62K and now have 64.5K and still quiet as can be.
Guess I'll just keep my fingers crossed.
 
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Old Feb 19, 2012 | 10:06 PM
  #164  
aznqtboy984's Avatar
aznqtboy984
5th Gear
Joined: Sep 2006
Posts: 836
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From: Boston, MA
Originally Posted by drsimmons
Sorry to hear about that.
Mine went at 62K and now have 64.5K and still quiet as can be.
Guess I'll just keep my fingers crossed.
Was it covered under warranty?
 
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Old Feb 20, 2012 | 04:49 AM
  #165  
drsimmons's Avatar
drsimmons
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Joined: Sep 2011
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From: Robertsdale, Alabama
Originally Posted by aznqtboy984
Was it covered under warranty?
Unfortunitely, no I was out of warranty but my dealer only charged me $500 of the $1700 bill and submitted the rest to Mini as good will.
I was happy with that since I went in intending on paying around $1500.
 
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Old Mar 6, 2012 | 02:11 PM
  #166  
pxtech's Avatar
pxtech
2nd Gear
Joined: Apr 2008
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From: Omaha, NE
just had my chain tensionor and guide rail fixed for the 2nd time. I have 2009 MCS 22k miles still covered under warranty but warranty is up in 2 months. i asked my SA about it and he said its a common problem just like the carbon build up.
 

Last edited by pxtech; Mar 6, 2012 at 03:42 PM.
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Old Mar 6, 2012 | 06:34 PM
  #167  
Benibiker's Avatar
Benibiker
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Joined: Dec 2007
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From: Honolulu Hawaii
Originally Posted by pxtech
just had my chain tensionor and guide rail fixed for the 2nd time. I have 2009 MCS 22k miles still covered under warranty but warranty is up in 2 months. i asked my SA about it and he said its a common problem just like the carbon build up.
How many miles did you have when the first one was changed?
 
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Old Mar 7, 2012 | 08:19 AM
  #168  
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bettehead
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^Px, sounds like me. I have about 26K on my 2009 MCS. I had the chain, rails, etc replaced once and now it's loud but they told me it was down 1.5 qts oil (yep....ranted about that in another thread on the oil dipstick that can't be read reliably). Oy. My warranty is up in Nov. Gulp.
 
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Old Mar 7, 2012 | 04:21 PM
  #169  
pxtech's Avatar
pxtech
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Joined: Apr 2008
Posts: 58
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From: Omaha, NE
I had to look at my posting i believe it was at 13k miles. My warranty is up in 3 months and with only 22k miles on it and with so many problems I'm a bit worried. I hate to say it, but ready to trade it off due to reliability.
 
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Old Mar 7, 2012 | 04:26 PM
  #170  
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gregsmini
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Joined: Aug 2008
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From: Harleysville PA
Originally Posted by pxtech
just had my chain tensionor and guide rail fixed for the 2nd time. I have 2009 MCS 22k miles still covered under warranty but warranty is up in 2 months. i asked my SA about it and he said its a common problem just like the carbon build up.
I'm a bit confused. My warranty is not up until 7/2012 and my Mini is an '08. Assuming your Mini was bought in the U.S.(your sig says your from Nebraska) you should have a four year warranty. When did you purchase the car?
 
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Old Mar 7, 2012 | 05:38 PM
  #171  
pxtech's Avatar
pxtech
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Joined: Apr 2008
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From: Omaha, NE
your right it will still have the 4-year/50,000 Mile Limited Warranty, which is the drive train warranty i imagine. Its the bumper to bumper warranty that is the 3-year/36,000 that ends in 2 months.
 
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Old Mar 7, 2012 | 08:58 PM
  #172  
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Benibiker
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Joined: Dec 2007
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From: Honolulu Hawaii
Bumper to Bumper and Drivetrain are 4 year/50,000 miles. The free maintenance is 3 year/36,000. I have an 08 bought back on 07/2008 and my warranty expires on 07/2012. I'm still replacing scoops, vanity mirrors, little things like that under warranty with no questions asked.
 
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Old Mar 9, 2012 | 05:06 PM
  #173  
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bettehead
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Yeah....reliability! GAAAH! Doesn't help matters that I just got the Consumer Reports Auto Issue in the mail and the MCS got a big black circle!!
 
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Old Mar 10, 2012 | 06:05 AM
  #174  
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drsimmons
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From: Robertsdale, Alabama
Originally Posted by bettehead
Yeah....reliability! GAAAH! Doesn't help matters that I just got the Consumer Reports Auto Issue in the mail and the MCS got a big black circle!!
I'd take all that with a grain of salt.
I still say the Mini overall is a pretty good little car if appropriate
maintenance is done on them.
 
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Old Mar 10, 2012 | 09:11 AM
  #175  
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atlas8000
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From: Chicago, IL
Looking for advice on handling this problem with dealer

2010 Clubman S, rattle started about 3 months ago around 16k miles. I had all the usual symptoms, pronounced rattle between 1500-2200 RPM after cold starts between 30F-40F. Rattle would stop after a few minutes and the engine was warm.

Took it in immediately and dealer couldn't reproduce and said I need to monitor the oil level more closely. Which was strange because the oil level was fine when I took it in, anyway...

Winter in Chicago has been very mild, so the condition didn't occur that often until the past 3 weeks when the rattle got much worse. I recorded the sound in various conditions before making another appointment.

Dealer has had my MINI for 4 days and they aren't being very forthcoming with information. The steps my SA has outlined seem to follow the trouble-shooting steps in SIM110207. Today they are measuring the timing chain after checking the computer for errors. SA wasn't interested in hearing the recordings I made because "they need to triangulate the rattle with their own ears".

Is it normal for the dealer to take so long to work through this problem? I understand they don't want to replace parts if they aren't needed, but at what point have other owners demanded they follow the complete SIM110207 fix?
 
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