R50/R53 :: Hatch Talk (2002-2006) Cooper (R50) and Cooper S (R53) hatchback discussion.

R50/53 Dealership worries

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Old Sep 12, 2005 | 09:05 AM
  #1  
garretwp's Avatar
garretwp
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5th Gear
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From: Ewing, NJ
Dealership worries

Does anyone get worried when they leave their car at the dealership for days? I have to leave my car at the dealership to get some paint issues fixed and I get worried that they will end up scratching or not taking proper care of the car. When I get it back, I will be looking it up and down for anything that was not there when I dropped it off. This is a 05 MCS that I have only owned for a few months now. To have paint problems from the start worries me as well. But I do hope I get my car back as clean as it was given to them from the start. Anyone have any similar problems with bad caring of there car at the dealer?

Garrett
 
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Old Sep 12, 2005 | 09:20 AM
  #2  
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nolimit
4th Gear
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Joined: Oct 2002
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From: Fairbanks,Alaska
IF you are to worried about it take the Service advisor with you and both inspect the car together. That way if anything is not right when you pick it up you'll have the predrop off inspection to fall back on.
 
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Old Sep 12, 2005 | 10:47 AM
  #3  
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MandaBoo
6th Gear
Joined: Jul 2004
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From: Cincinnati
Definitely look over it with the SA first. I had to leave my car at the dealer for an issue with the paint on the spoiler. It was actually taken to their body shop for most of the time. When I went to pick it up I saw a weird spot on the roof. Turns out bird droppings had sat on the roof for a few days at the body shop and left a spot on the roof that they couldn't get out. I pointed it out to the SA, who then brought out the Service Manager and they agreed to repaint my roof. Only problem I have though is that I wasn't happy with the way their body shop treated my car before, so I'm not sure that I really want them to work on it again?
 
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Old Sep 12, 2005 | 11:34 AM
  #4  
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garretwp
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From: Ewing, NJ
I did not get the chance to have anyone look it over after i dropped it off. I for one had to go to work as soon as I could, second they had many people waiting to get service done. This was at 7:30 in the morning. I did leave the car to them clean and it better come back the same exact way I gave it to them, minus the new paint work. I will not accept it otherwise! One of the paint issues I have was the spoiler was lifting the clear from the boot!

Garrett
 
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