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R56 MINI Connected plug in no longer working since updating to iPhone ver. 6.1.2

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Old Mar 1, 2013 | 03:09 PM
  #1  
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MINI Connected plug in no longer working since updating to iPhone ver. 6.1.2

Just updated both MINI connected App to version 2.4.0, and the iPhone app to version 6.1.2, and the MINI Connected plug in is no longer recognized.
It doesn't even recognize that a plug in is available.

Any one else have this problem??

Greg
 
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Old Mar 2, 2013 | 11:51 AM
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I've got the same problem. Same versions of app & iOS plus a new iPhone 5 w/ the lightning adapter. Doesn't recognize the plugin.

no joy
 
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Old Mar 2, 2013 | 12:14 PM
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Originally Posted by mgrollins
I've got the same problem. Same versions of app & iOS plus a new iPhone 5 w/ the lightning adapter. Doesn't recognize the plugin.

no joy
So what do we do now?
 
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Old Mar 2, 2013 | 12:20 PM
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I submitted a request to mini support. I'll let you know what I hear. We can't be the only ones w/ the problem.
 
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Old Mar 2, 2013 | 12:37 PM
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Originally Posted by mgrollins
I submitted a request to mini support. I'll let you know what I hear. We can't be the only ones w/ the problem.
Thanks!!
 
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Old Mar 2, 2013 | 01:07 PM
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Originally Posted by mgrollins
I've got the same problem. Same versions of app & iOS plus a new iPhone 5 w/ the lightning adapter. Doesn't recognize the plugin.

no joy
It won't work with an iPhone 5, no video out on the cable
 
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Old Mar 5, 2013 | 08:40 AM
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From: Chandler, AZ
Here's the latest message from MINI:

Thanks for writing MINI about iPhone iOS 6 software compatibility with our vehicles.

We are continuing to work closely with Apple on the validation of the iOS 6 software for MINI vehicles and will be able to announce relevant developments in the future. Unfortunately, Apple did not distribute the software earlier to automobile manufacturers than to the general public, so we will address any issues of concern after our evaluation of it. We anticipate app compatibility will continue as will the ability to access one’s song library using the MINI controls and screen. The specific feature, Plug-in, which works through MINI Connected to replicate the look of the iPhone interface, will not be available at launch. The full scope of compatibility between the iOS 6 software and MINI vehicles will be known once the validation process is completed, and we appreciate your patience as we work through the process.
 
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Old Mar 5, 2013 | 09:06 AM
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So in other words, don't update your phone immediately. LOL. Let them have a week or two to fix compatibility issues.
 
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Old Mar 5, 2013 | 09:08 AM
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Originally Posted by Vassago68
So in other words, don't update your phone immediately. LOL. Let them have a week or two to fix compatibility issues.
I'm going to try to figure out how to downgrade to an earlier version today.
 
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Old Mar 6, 2013 | 06:35 AM
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iPhone 5, and Plug-in

Originally Posted by SuperGreg
I'm going to try to figure out how to downgrade to an earlier version today.

In the Mini Connected FAQ's and a form letter email from Mini, The plug-in will not work with the iphone 5 because the lightning connector does not support video out and video out is required for the plug in to work. I wish i kept my 4s
 
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Old Mar 6, 2013 | 06:40 AM
  #11  
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Originally Posted by pfarinelli

In the Mini Connected FAQ's and a form letter email from Mini, The plug-in will not work with the iphone 5 because the lightning connector does not support video out and video out is required for the plug in to work. I wish i kept my 4s
That's a bummer. That's why I kept my 4s. I also have the snap in adapter for it.
 
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Old Mar 6, 2013 | 09:24 AM
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Originally Posted by SuperGreg
I'm going to try to figure out how to downgrade to an earlier version today.
Did you figure out how to downgrade?
 
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Old Mar 6, 2013 | 09:26 AM
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Originally Posted by gilmoregirls999
Did you figure out how to downgrade?
Nope. Very discouraging.
 
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Old Mar 6, 2013 | 09:29 AM
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Originally Posted by gilmoregirls999
Did you figure out how to downgrade?
I was just going to tell you about this thread.....Don't think I'll bother.
 
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Old Mar 6, 2013 | 09:35 AM
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ughhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh! I keep getting the runaround from my dealer saying it's my phones issue or the apps issue. I don't even think they are aware of this. So frustrated with the lack of communication from Mini to my dealer or it's just the lack of knowledge of my dealer! Either way, this sucks when the customer has to troubleshoot the problem.
 
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Old Mar 6, 2013 | 09:36 AM
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Originally Posted by Twstgrp

I was just going to tell you about this thread.....Don't think I'll bother.
I'm pretty pissed right now. I used to pull up my playlists on the screen etc... And nothing works now.
 
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Old Mar 6, 2013 | 09:38 AM
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Originally Posted by gilmoregirls999
ughhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh! I keep getting the runaround from my dealer saying it's my phones issue or the apps issue. I don't even think they are aware of this. So frustrated with the lack of communication from Mini to my dealer or it's just the lack of knowledge of my dealer! Either way, this sucks when the customer has to troubleshoot the problem.
I'm still waiting for a dealer response too!
 
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Old Mar 6, 2013 | 09:56 AM
  #18  
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Originally Posted by SuperGreg
I'm still waiting for a dealer response too!
My car isn't even a week old yet and not one day has gone by that I haven't experienced an issue. I even traded phones with my son because my dealer said the problem was the connection slot of my phone and it wasn't getting the right connection. But lo and behold, installing the app on my son's phone worked for the first time and then once my car was turned off, 2 hours later I got in and the same problem happened. My MA said to reinstall the app because the app can get corrupted. I thought that odd since I had JUST installed it last night on the new phone but ok.....I reinstalled the app and everything works fine again. But I guarantee you, It won't work this afternoon when I go for another drive. I'm not about to have to remember to constantly reinstall the app every time I want to get in my car.

So frustrated I can't even see straight.................I love my Mini, so fun to drive. My last Mini didn't have any technology on it and I never had a problem. This time, doesn't seem like my dealer really understands the nuts & bolts of the technology and for that fact neither does MINI USA.

Ok, off my soapbox for now
 
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Old Mar 6, 2013 | 10:23 AM
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Originally Posted by gilmoregirls999

My car isn't even a week old yet and not one day has gone by that I haven't experienced an issue. I even traded phones with my son because my dealer said the problem was the connection slot of my phone and it wasn't getting the right connection. But lo and behold, installing the app on my son's phone worked for the first time and then once my car was turned off, 2 hours later I got in and the same problem happened. My MA said to reinstall the app because the app can get corrupted. I thought that odd since I had JUST installed it last night on the new phone but ok.....I reinstalled the app and everything works fine again. But I guarantee you, It won't work this afternoon when I go for another drive. I'm not about to have to remember to constantly reinstall the app every time I want to get in my car.

So frustrated I can't even see straight.................I love my Mini, so fun to drive. My last Mini didn't have any technology on it and I never had a problem. This time, doesn't seem like my dealer really understands the nuts & bolts of the technology and for that fact neither does MINI USA.

Ok, off my soapbox for now
I reinstalled the app too to no avail!
 
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Old Mar 6, 2013 | 10:25 AM
  #20  
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So what exactly is the problem?

I have IOS 6.1.2 and an iPhone5, when I launch the app on my phone and connect my phone to the car (via the lightning to 30 pin adapter to MINI Y cable) Connected sees the phone and interacts with it.

Plugin doesn't work - but Plugin hasn't worked with the iPhone5 ever and probably won't until MINI comes out with a Thunderbolt Y cable.

My old iPhone4 running IOS 6.1.2 - plugin works just fine in addition to all the other Connected options...
 
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Old Mar 6, 2013 | 12:02 PM
  #21  
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Originally Posted by mbabischkin
So what exactly is the problem?

I have IOS 6.1.2 and an iPhone5, when I launch the app on my phone and connect my phone to the car (via the lightning to 30 pin adapter to MINI Y cable) Connected sees the phone and interacts with it.

Plugin doesn't work - but Plugin hasn't worked with the iPhone5 ever and probably won't until MINI comes out with a Thunderbolt Y cable.

My old iPhone4 running IOS 6.1.2 - plugin works just fine in addition to all the other Connected options...
Say what? Your iphone4 still works with plug in?
 
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Old Mar 6, 2013 | 12:10 PM
  #22  
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Originally Posted by SuperGreg
Say what? Your iphone4 still works with plug in?
I used it Sunday. No issues.
 
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Old Mar 6, 2013 | 12:13 PM
  #23  
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Originally Posted by mbabischkin
So what exactly is the problem?

I have IOS 6.1.2 and an iPhone5, when I launch the app on my phone and connect my phone to the car (via the lightning to 30 pin adapter to MINI Y cable) Connected sees the phone and interacts with it.

Plugin doesn't work - but Plugin hasn't worked with the iPhone5 ever and probably won't until MINI comes out with a Thunderbolt Y cable.

My old iPhone4 running IOS 6.1.2 - plugin works just fine in addition to all the other Connected options...
Originally Posted by SuperGreg
Say what? Your iphone4 still works with plug in?
I reinstalled the app. Everything (so far) is working. I did find out (maybe I am the last to know) but......If you launch Mini Connected and the next time you get in your vehicle and don't feel like plugging in your phone but would rather listen to your music via bluetooth, you must go back into your phone settings and add BACK IN the audio portion of the bluetooth so that you can then listen through bluetooth.

Then, the next time you launch connected, you will go through a warning screen informing you that Bluetooth audio is being removed because the two can not work together.


So frustrating --- no real way to get in your car and go. One way or another you must either plug in, launch the Connected app, wait for the plugin thing to load and use Connected (if Connected happens to work that day) or reconfig part of your phone to listen through bluetooth.


I am seriously thinking of doing it the old school way and only pluggin in my auxillary cable and listening to my music while controlling it through my phone. This is what i did in my 2006 Mini. I also didn't pay an arm and a leg for Connected in my 2006 Mini. So I didn't care. Now, I care! What I was sold is not what I got - not even in the slightest!!!!!


I really cannot believe with all the technology out there, this is how Connected works. What a big waste of $$$$$$$$
 
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Old Mar 6, 2013 | 12:15 PM
  #24  
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Originally Posted by gilmoregirls999
I reinstalled the app. Everything (so far) is working. I did find out (maybe I am the last to know) but......If you launch Mini Connected and the next time you get in your vehicle and don't feel like plugging in your phone but would rather listen to your music vis bluetooth, you must go back into your phone settings and add BACK IN the audio portion so that you can then listen through bluetooth. Then, the next time you launch connected, you will go through a warning screen informing you that Bluetooth audio is being removed because the two can not work together.

So frustrating --- no real way to get in your car and go. One way or another you must either plug in and use connected (if it happens to work that day) or reconfig part of your phone to listen through bluetooth.

I am seriously thinking of doing it the old school way and only pluggin in my auxillary cable and listening to my music while controllin git through my phone. This is what i did in my 2006 Mini. I also didn't pay an arm and a leg for Connected in my 2006 Mini.

I really cannot believe with all the technology out there that this is how Connected works. What a big waste of $$$$$$$$
Does you phone not show up as being connected to the USB?
 
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Old Mar 6, 2013 | 12:34 PM
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Originally Posted by mbabischkin
Does you phone not show up as being connected to the USB?
It does show up as being connected to the USB but if I used the Connected app the last time i turned everything on, the Audio checkbox will have been unchecked and therefore, I have to go back into the config settings are recheck the audio box so that the phone appears in the radio portion as a device.

Weird hung?!?!
 
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