JCW 2019 JCW Clubman, Issues upon Issues

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Old 12-27-2018, 12:48 PM
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2019 JCW Clubman, Issues upon Issues

Long story short, ordered my 2019 JCW Clubman in April, took delivery June 30th. Since then its been in the shop each month for multiple days for big issues. 30 days to replace a bad cat (they let me drive it while waiting but it wasn't right), several days for a bad camshaft sensor (twice), and it went in yesterday awaiting a new fuel pump. My 2016 Countryman never had one issue. Lemon law in FL can't be used because it isn't the same unresolved issue....lucky me, its always something new going bad. Anyone had any experience with a manufacturer buyback or something along those lines? I'm beyond frustrated with it right now. Only 8K on it so far, scared about what's down the road from here!
 
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Old 12-28-2018, 05:20 AM
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That is some bad luck, would definitely leave a bad taste with me. Luckily have had good luck, with only minor issues. I would start with dealer and if no luck there contact MINI USA. Good luck
 
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Old 12-28-2018, 07:40 AM
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I was in that boat once. I bought a 2003 CPO Cooper S that was in the shop every 2-4 weeks for 6 months. Really wanted to pull my hair out and was regretting buying it, despite how fun it was to drive. After about 6 months, they got all the issues sorted and I never had anything other than standard maintenance until I sold it.

Hopefully you'll get through these initial issues and be trouble free.
 
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Old 12-29-2018, 07:02 PM
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Went to pick up car today after new fuel pump install, left dealership, got on interstate and same thing....bucking, power loss, misfiring. Got it back to dealer, they pulled the Dinan Elite unit that they installed and everything is back to normal. I had suspected a bad tune box from the beginning but they disagreed, looks like all these issues may be attributed to that and now they admit it. I have the option to get a new one from Dinan or a refund, think I’m taking the refund.
 
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Old 12-29-2018, 07:36 PM
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I was thinking about Dinan kit for my '19 JCW hardtop. I think I'll pass.
 
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Old 12-29-2018, 08:09 PM
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I enjoy my Dinan, but they have some serious quality control issues going on.
 
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Old 01-07-2019, 03:31 AM
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I have had the NM module on mine for 3 years with no issues.
 
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Old 01-09-2019, 12:36 PM
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Originally Posted by dpcompt
I was thinking about Dinan kit for my '19 JCW hardtop. I think I'll pass.
Yeah I'd pass on that thing too. I'm surprised the dealership didn't figure it out right away, it's probably really easy to get rid of it just to see. My tune has been fine for 1.5 yrs. Is the Dinan a piggyback or a true ECU tune like mine?
 
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Old 01-10-2019, 06:29 AM
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The Dinan Elite is a piggyback. Only reason I went Dinan over NM was the fact that it is warranted. That being said, now that the dealership has determined it is a faulty tune, Dinan is being a huge pain....all I want is either a replacement tune or my $800 back. They are giving the dealership the runaround and won’t return my calls or emails, almost 2 weeks now. Seems like they would just replace it and move on, their service is horrible.
 
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Old 01-10-2019, 07:19 AM
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Dinan has turned bad, but if you bought it from the Dealership then it is on them to make it right. You shouldn't even be involved in the replace or return process. That is why you paid them to install it.
 
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Old 01-10-2019, 08:33 AM
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Niello MINI in Sacramento, CA is listed as a dealer for Dinan. I called Niello and they told me that they no longer sell Dinan's products. I wonder why?
 
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Old 01-10-2019, 10:09 AM
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Yeah, its crazy how fast that company went downhill. Literally in like 4 months when from incredible to ..... well...... not so
 
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Old 01-10-2019, 10:41 AM
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Wow, I had heard of a few issues with Dinan, but I had no idea things had declined so badly. That was the go to for anyone wanting a tune but concerned about warranty issues. Now it looks like they are being dropped left and right by dealers.
 
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Old 01-10-2019, 01:39 PM
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Originally Posted by Minnie.the.Moocher
Dinan has turned bad, but if you bought it from the Dealership then it is on them to make it right. You shouldn't even be involved in the replace or return process. That is why you paid them to install it.
I agree, the dealership should refund you your $800 and they can get their (probably) $400 back from Dinan later.
 
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