F55/F56 :: Hatch Talk (2014+) MINI Cooper and Cooper S (F55/F56) hatchback discussions.

F55/F56 Mini gave me old LED Fog Lights

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Old Oct 26, 2014 | 06:32 AM
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Mini gave me old LED Fog Lights

Ordered the LED headlight options which included the LED fog lights. Just noticed today that the LED fog lights are the old kind.

The online configurator shows (at the time of order) that they should be the new Halo ring style LED fog lights. Anybody actually get the new Halo style fog lights installed on their vehicle?

I'm kind of disappointed because it's part of the reason why I decided to go with the LED lights in the first place.


A picture of what I'm talking about.

 

Last edited by MiniSquirty; Nov 15, 2014 at 06:33 PM.
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Old Oct 26, 2014 | 06:53 AM
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Sounds like the option code was not checked when car was ordered, or an oversight at the port when options was installed. Good news is, these lights can be retrofitted fairly easily at the dealer. Contact your Motoring Advisor about this mistake so they can make good on it.

GL!
 
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Old Oct 26, 2014 | 08:12 AM
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I'm not quite sure what you mean when you say the options code was not checked. If one chooses the LED headlamps then the LED fog lights are automatically included. However, I don't believe there was any option to choose which style fog lights were included.

Does Mini guarantee which LED fog lights customers get? In the picture above it shows the new Halo lights, however on the main mini homepage I still see the minis with the old style fog lights. I'm just afraid the dealer is going to say that these are the "standard" led headlights included with all minis.
 
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Old Oct 26, 2014 | 08:19 AM
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I don't believe there are halo LEDs for the F56. I'm not sure why they used that picture but I haven't heard or anyone with them. My '15 S has the "old" style.
 
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Old Oct 26, 2014 | 10:29 AM
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Interested to hear what the MINI stance on this is?

I remember reading on here when the 2015 was released that people thought there would be an updated fog light option over the 2014 cars.

The way I read the release info though was that it applied to R5x models only and not F5x models.

Happy to be proved wrong though!
 
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Old Oct 26, 2014 | 10:42 AM
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For the sake of functionality, I'm not sure how an LED ring like that is supposed to do anything for fog.

Just looks like the DRL for R models.
 
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Old Oct 26, 2014 | 12:08 PM
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Its an additional DRL ring, but you can see in the pic he's posted that it has the same LED bulb as the original F56 LED fogs have (as fitted to my 2014 UK spec car)
 
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Old Oct 26, 2014 | 03:25 PM
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This same thing happened to us. We ordered back in Jun and the 2015 Configurator started showing up with these Halo LED Fog lights and we really liked them so we added them. This was the only reason we added them. Other Mini's are getting these Halo fog lights and we assumed based on this image that the 2015 would be getting them also. When we didn't I sent copies of their Configurator pics to our dealership and they forwarded them up. Their excuse is that the image on the web site is just 'illustrative' and not meant to be what you are actually going to get. I think that is a huge cop out. When you announce Halo fog lights on other cars, and change the image in the Configurator to a Halo fog light, what else are your customers supposed to think? I think they intentionally mislead people with this image. It got us to buy an option we didn't want otherwise. Mini is giving us a little credit back but why be deceptive in the first place? People expect that what they see on the Configurator is what they are going to get. Does this mean if they show one wheel they will substitute any wheel they feel like? No, even Mini would say that whet you see is what you get. But not with these Halo fog lights. How are people supposed to know this image is the exception? What other exceptions are there on the web site? They need to either change the image or put a disclaimer on it saying this is not what you are getting. This image went up in Jun and it is still there, even after being brought to their attention as misleading.
 
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Old Oct 26, 2014 | 05:01 PM
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Originally Posted by Rocket_man
This same thing happened to us. We ordered back in Jun and the 2015 Configurator started showing up with these Halo LED Fog lights and we really liked them so we added them. This was the only reason we added them. Other Mini's are getting these Halo fog lights and we assumed based on this image that the 2015 would be getting them also. When we didn't I sent copies of their Configurator pics to our dealership and they forwarded them up. Their excuse is that the image on the web site is just 'illustrative' and not meant to be what you are actually going to get. I think that is a huge cop out. When you announce Halo fog lights on other cars, and change the image in the Configurator to a Halo fog light, what else are your customers supposed to think? I think they intentionally mislead people with this image. It got us to buy an option we didn't want otherwise. Mini is giving us a little credit back but why be deceptive in the first place? People expect that what they see on the Configurator is what they are going to get. Does this mean if they show one wheel they will substitute any wheel they feel like? No, even Mini would say that whet you see is what you get. But not with these Halo fog lights. How are people supposed to know this image is the exception? What other exceptions are there on the web site? They need to either change the image or put a disclaimer on it saying this is not what you are getting. This image went up in Jun and it is still there, even after being brought to their attention as misleading.
Rocket_man sent you a PM.
 
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Old Oct 27, 2014 | 04:10 AM
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I have never seen an gen3 with halo-leds. Seems like an error in the US configurator.
 
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Old Oct 27, 2014 | 11:36 PM
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Originally Posted by Rajapruk
I have never seen an gen3 with halo-leds. Seems like an error in the US configurator.
It is even worse on the US Configurator... when you add the LED headlights, the image of the Mini on the screen changes to show Halo fog lights. When you pick the regular fog lights, the image changes to the fogs that actually ship. The Countryman actually does have the Halo fog lights and the configurator works the same way. It is REALLY misleading.

Are Halo LED fogs an option on non-US Minis? I wonder if there is a retrofit option.

It would not surprise me to see actual Halo LED Fogs show up some day. It still bugs me that they show them on the web site knowing you won't get them.
 
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Old Oct 28, 2014 | 02:09 AM
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It makes some sense that the fog lights could be LED, but they just aren't halos. If they had a halo mode, it would only be as a DRL, but the headlights already have DRLs. The image in the US configurator is wrong.
 
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Old Oct 28, 2014 | 08:49 AM
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Originally Posted by rkw
It makes some sense that the fog lights could be LED, but they just aren't halos. If they had a halo mode, it would only be as a DRL, but the headlights already have DRLs. The image in the US configurator is wrong.
I think retrofit LED fog lights are available for the R56. Around $600 installed at dealership. I don't think it was a factory option but I didn't order my car.
 
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Old Oct 28, 2014 | 09:26 AM
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Originally Posted by g34343greg
I don't believe there are halo LEDs for the F56. I'm not sure why they used that picture but I haven't heard or anyone with them. My '15 S has the "old" style.

Seen a few F56 with those new fogs.


When you spec a car on line, and then print the sheet. Those options are manually transposed to the computer. Garbage in = garbage out.


Again, call your motoring advisor.....
 
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Old Oct 28, 2014 | 10:45 AM
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Originally Posted by TheBigNewt
I think retrofit LED fog lights are available for the R56. Around $600 installed at dealership. I don't think it was a factory option but I didn't order my car.
Yes, retrofit LED fog lights are available and they became factory standard for the remaining 2nd gen models still in production.

But this thread is about the F56.
 
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Old Oct 28, 2014 | 05:58 PM
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Originally Posted by Rocket_man
This same thing happened to us. We ordered back in Jun and the 2015 Configurator started showing up with these Halo LED Fog lights and we really liked them so we added them. This was the only reason we added them. Other Mini's are getting these Halo fog lights and we assumed based on this image that the 2015 would be getting them also. When we didn't I sent copies of their Configurator pics to our dealership and they forwarded them up. Their excuse is that the image on the web site is just 'illustrative' and not meant to be what you are actually going to get. I think that is a huge cop out. When you announce Halo fog lights on other cars, and change the image in the Configurator to a Halo fog light, what else are your customers supposed to think? I think they intentionally mislead people with this image. It got us to buy an option we didn't want otherwise. Mini is giving us a little credit back but why be deceptive in the first place? People expect that what they see on the Configurator is what they are going to get. Does this mean if they show one wheel they will substitute any wheel they feel like? No, even Mini would say that whet you see is what you get. But not with these Halo fog lights. How are people supposed to know this image is the exception? What other exceptions are there on the web site? They need to either change the image or put a disclaimer on it saying this is not what you are getting. This image went up in Jun and it is still there, even after being brought to their attention as misleading.
Halo halo halo!
Nowhere on the website or configurator does it mention "halo" LED fog lamps. Yes, the photograph is misleading as it does resemble the "halo" style of the 2015 R5x/R6x models, but they do not look like that on the F56 model. On the F56 S model, they are included with the LED lighting package and the DRLs are the rings around the headlamps. If you check the box for LED fog lamps on the Cooper, it requires LED lighting as well for the same reason. On F56 models without LED lighting, the DRLs are the upper portion of the "bug" lights in the lower bumper (above the regular halogen fog lamp, if equipped).


Originally Posted by -=gRay rAvEn=-
Seen a few F56 with those new fogs.


When you spec a car on line, and then print the sheet. Those options are manually transposed to the computer. Garbage in = garbage out.


Again, call your motoring advisor.....
There are no F56 models with "halo" LED fog lamps like the units that were added to the 2015 R5x/R6x models. The F56 comes with LED fog lamps with the LED lighting package or as a stand alone option (which then requires LED lighting). The lighting units are LED themselves, but do not include any type of "halo" ring as the picture suggests.

I know it is confusing, but there is no retrofit, no way of fixing it and you were not screwed out of any option - you have LED fog lamps!
 
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Old Oct 30, 2014 | 10:31 PM
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Originally Posted by MINIwuff
Halo halo halo!
Nowhere on the website or configurator does it mention "halo" LED fog lamps. Yes, the photograph is misleading as it does resemble the "halo" style of the 2015 R5x/R6x models, but they do not look like that on the F56 model. On the F56 S model, they are included with the LED lighting package and the DRLs are the rings around the headlamps. If you check the box for LED fog lamps on the Cooper, it requires LED lighting as well for the same reason. On F56 models without LED lighting, the DRLs are the upper portion of the "bug" lights in the lower bumper (above the regular halogen fog lamp, if equipped).

There are no F56 models with "halo" LED fog lamps like the units that were added to the 2015 R5x/R6x models. The F56 comes with LED fog lamps with the LED lighting package or as a stand alone option (which then requires LED lighting). The lighting units are LED themselves, but do not include any type of "halo" ring as the picture suggests.

I know it is confusing, but there is no retrofit, no way of fixing it and you were not screwed out of any option - you have LED fog lamps!
Sorry, but it is not just 'misleading' it is VERY misleading. Remember when the 2015 configurator went live back in Jun no one had seen a 2015 model. In fact no one saw one until Oct. We all know that BMW/Mini make changes to their cars from model year to model year. Seeing this show up in concert with the 2015 configurator it was reasonable to assume you were getting what you see on the web site. What other pictures on the web site are we supposed to know aren't correct? If the picture were not supposed to be what you get, they should have put a disclaimer on it.

The image is the same as the Countryman configurator which are in fact Halo fogs for 2015.

http://www.motoringfile.com/2014/04/...ghts-for-2015/

So when we, and others, ordered the LED fogs lights we certainly had the expectation that they would be the new Halo fog lights.

Now that this is not the case, and Mini knows this is misleading people, why haven't they changed the image on the website? They don't have to be so misleading on the website. Mini's excuse for this is essentially 'you shouldn't believe what you see on our website' but that is a pretty poor excuse. They should immediately fix the website.

As I said we did address this with our MA and they are making it good with my wife and she is happy. But she expected and wanted the Halo lights as the website showed. Otherwise as I said we would have saved the $250 bucks.
 
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Old Oct 31, 2014 | 01:09 AM
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It is very misleading to say the least. Might Mini be planning on installing l Halo style LED fog lights on newer F56 models coming down the production line? If you play with their online configurator (oddly, only works for the justa right now) only the White Turn Signals are included with the LED headlights package. You have the option of adding Halo Style LED Fog Lights for $250 extra. Essentially, those ordering now are paying an extra $250 for what?? I guess we'll see whether they get regular LED fog lights or the Halo style ones they paid for.


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In addition, you also see the configurator display vehicle fog lights change now from the standard fog lights to the Halo style fog lights. It is very clear what you are ordering and paying extra for.

I personally plan to bring this up to my MA and have mini deal with it.
 

Last edited by MiniSquirty; Oct 31, 2014 at 02:26 AM.
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Old Oct 31, 2014 | 01:26 AM
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I am pretty sure it is an error in the US Configurator, using the wrong picture. Not something to come. The F56 already has an halo with the LED-headligts. To messy design with more halos, I think they think.
 
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Old Oct 31, 2014 | 08:27 AM
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Originally Posted by Rocket_man
Sorry, but it is not just 'misleading' it is VERY misleading. Remember when the 2015 configurator went live back in Jun no one had seen a 2015 model. In fact no one saw one until Oct. We all know that BMW/Mini make changes to their cars from model year to model year. Seeing this show up in concert with the 2015 configurator it was reasonable to assume you were getting what you see on the web site. What other pictures on the web site are we supposed to know aren't correct? If the picture were not supposed to be what you get, they should have put a disclaimer on it.

The image is the same as the Countryman configurator which are in fact Halo fogs for 2015.

http://www.motoringfile.com/2014/04/...ghts-for-2015/

So when we, and others, ordered the LED fogs lights we certainly had the expectation that they would be the new Halo fog lights.

Now that this is not the case, and Mini knows this is misleading people, why haven't they changed the image on the website? They don't have to be so misleading on the website. Mini's excuse for this is essentially 'you shouldn't believe what you see on our website' but that is a pretty poor excuse. They should immediately fix the website.

As I said we did address this with our MA and they are making it good with my wife and she is happy. But she expected and wanted the Halo lights as the website showed. Otherwise as I said we would have saved the $250 bucks.
It certainly is not right that you felt mislead and I have to say that this falls largely on your dealer. Each Motoring Advisor is well aware that the "Halo" LED fogs are on the 2015 R5x/R6x and the F56 models come with LED fog lamps (the bulbs and units themselves). There is a general disclaimer on the website, but not on that particular photo and I will agree that maybe they should change that. I am glad that your dealer is making "good", it is the right thing to do since you were lead to believe that the fog lamps included halo rings.


Originally Posted by Rajapruk
I am pretty sure it is an error in the US Configurator, using the wrong picture. Not something to come. The F56 already has an halo with the LED-headligts. To messy design with more halos, I think they think.
It is an "error" in the photo only in that it implies a halo ring like on the R5x/R6x models. It is not something that will come on the F-series models, and certainly not before an LCI update. There would be no reason to repeat the ring effect on the head lamps and the fog lamps. They were added to the R5x/R6x models to bring some uniformity of appearance between F and R vehicles.


Originally Posted by MiniSquirty
It is very misleading to say the least. Might Mini be planning on installing l Halo style LED fog lights on newer F56 models coming down the production line? If you play with their online configurator (oddly, only works for the justa right now) only the White Turn Signals are included with the LED headlights package. You have the option of adding Halo Style LED Fog Lights for $250 extra. Essentially, those ordering now are paying an extra $250 for what?? I guess we'll see whether they get regular LED fog lights or the Halo style ones they paid for.

In addition, you also see the configurator display vehicle fog lights change now from the standard fog lights to the Halo style fog lights. It is very clear what you are ordering and paying extra for.

I personally plan to bring this up to my MA and have mini deal with it.
The $250 extra is for the F56 Cooper only. On an F56 model, you will not receive "halo" style fog lamps. So the LED head lamp/fog lamp option becomes $1000.00 for the Cooper and $750.00 for the Cooper S. The Cooper is the only model that can be equipped with LED head lamps and standard halogen fog lamps (making your headlights bright white and your fog lamps yellowish looking). In large part, the addition of LED fog lamps to the new models (and 2015 R5x/R6x models) was due to customer's complaining that their fog lamps "didn't match" the xenons, and many customers going to aftermarket bulbs for an LED/xenon "effect".

The LED fog lamp option changes out the connect, housing and coding to have LED lighting technology - it is more than just a bulb change.
 
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Old Oct 31, 2014 | 09:56 AM
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Originally Posted by MINIwuff
It is an "error" in the photo only in that it implies a halo ring
That's a pretty big "only". If you were selling this separately as a replacement fog light for an F56 and used that photo, you'd have enraged customers and would be sending out refunds.
 
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Old Oct 31, 2014 | 11:18 AM
  #22  
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Originally Posted by rkw
That's a pretty big "only". If you were selling this separately as a replacement fog light for an F56 and used that photo, you'd have enraged customers and would be sending out refunds.
Trust me, I get it, but no where does it state that it is a "halo" LED ring. If I were a Motoring Advisor (or Parts Counter person, for that matter) and you said you wanted to order the halo LED fog lamps, I would correct you and explain that they are not "halo". Or explain that the photograph is not an accurate representation of the units installed or available for the F56/F55 models.
 
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Old Oct 31, 2014 | 11:30 AM
  #23  
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You guys mentioned it on the show when that picture first came out, didn't you?
 
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Old Nov 1, 2014 | 02:58 AM
  #24  
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Originally Posted by MINIwuff
It certainly is not right that you felt mislead and I have to say that this falls largely on your dealer. Each Motoring Advisor is well aware that the "Halo" LED fogs are on the 2015 R5x/R6x and the F56 models come with LED fog lamps (the bulbs and units themselves). There is a general disclaimer on the website, but not on that particular photo and I will agree that maybe they should change that. I am glad that your dealer is making "good", it is the right thing to do since you were lead to believe that the fog lamps included halo rings.

It is an "error" in the photo only in that it implies a halo ring like on the R5x/R6x models. It is not something that will come on the F-series models, and certainly not before an LCI update. There would be no reason to repeat the ring effect on the head lamps and the fog lamps. They were added to the R5x/R6x models to bring some uniformity of appearance between F and R vehicles.


The $250 extra is for the F56 Cooper only. On an F56 model, you will not receive "halo" style fog lamps. So the LED head lamp/fog lamp option becomes $1000.00 for the Cooper and $750.00 for the Cooper S. The Cooper is the only model that can be equipped with LED head lamps and standard halogen fog lamps (making your headlights bright white and your fog lamps yellowish looking). In large part, the addition of LED fog lamps to the new models (and 2015 R5x/R6x models) was due to customer's complaining that their fog lamps "didn't match" the xenons, and many customers going to aftermarket bulbs for an LED/xenon "effect".

The LED fog lamp option changes out the connect, housing and coding to have LED lighting technology - it is more than just a bulb change.
Originally Posted by MINIwuff
Trust me, I get it, but no where does it state that it is a "halo" LED ring. If I were a Motoring Advisor (or Parts Counter person, for that matter) and you said you wanted to order the halo LED fog lamps, I would correct you and explain that they are not "halo". Or explain that the photograph is not an accurate representation of the units installed or available for the F56/F55 models.
So trying not to beat a dead horse but, and it's not the end of the world, but it sure is annoying.

The MA's don't know as much as you give them credit for. Should they? Yes, do they? Not always. We specifically talked about this feature with our MA and my wife loved the look of rings in both places. They match. If the MA knew they weren't halo and told us we would not have bought them. I will say that the LED fogs and the LED Headlights and the cornering lights are about the best lighting I've seen on a car.

The problem with the configurator is that if you go to the Countryman and look at the LED fogs light option it says the same thing as the F56. There is no mention of Halo there, and the image is the same Halo image, and you do in fact get Halo fogs. Any consumer will come to the same conclusion then... same picture, same description, same result. But no, this is the one place where the lawyers disclaimer comes into play. But for the F56 same picture, same description, different result, 'we told you that might happen, why did you believe the web site anyway? Silly customer.'

You seem to have some connection to Mini. Maybe they should look at this thread and update the configurator.
 
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Old Nov 15, 2014 | 06:32 PM
  #25  
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So I mentioned the issue to my dealer and they agreed there was a mistake in the online configirator. They finally got back to me last week and agreed to compensate me $300 for the confusion. Honestly, I wasn't expecting anything but perhaps some free goodies so I was pleasantly surprised. Nice to know that Mini is taking care of this. Glad to hear that othershave been compensated similarly as well.
 
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