F55/F56/F57 Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for F55/F56 MINI Cooper AND Cooper S models.

F56 find the rattles!

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Old Jan 12, 2015 | 09:45 PM
  #51  
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I have some minor rattle coming from the front dome-light switch area. I'm not exactly sure though, it could be from the middle of the front dash dome-style vent.

F56, still less than 500 miles.
 
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Old Jan 17, 2015 | 05:17 PM
  #52  
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Sad to see Mini interior quality hasn't improved all that much from the R56. Rattles drove me crazy too. That's one reason I'm no longer in the mini fold.
 
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Old Jan 20, 2015 | 09:28 AM
  #53  
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Originally Posted by Minimota
Sad to see Mini interior quality hasn't improved all that much from the R56. Rattles drove me crazy too. That's one reason I'm no longer in the mini fold.
The quality improvement is larger than from the R53 to the R56.
 
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Old Jan 24, 2015 | 08:42 PM
  #54  
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Something is wrong with the rear shocks on my MCS. Quiet with DDC in sport otherwise they rattle. There was a recall for this on UK cars. think it is the lower bushings. Anyone else have that sound when going over bumps?
 
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Old Jan 25, 2015 | 04:39 AM
  #55  
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Originally Posted by GregoryK
Something is wrong with the rear shocks on my MCS. Quiet with DDC in sport otherwise they rattle. There was a recall for this on UK cars. think it is the lower bushings. Anyone else have that sound when going over bumps?
Hi
I have the exact same issue. The dealerships seem to be aware, but i was told they are waiting for an official recall / fix from BMW. Out of curiosity, how many kilometers are you at ?
 
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Old Jan 25, 2015 | 05:23 AM
  #56  
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8k...Good to know. I had to tell my dealership about the UK recall back in November!
 
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Old Jan 25, 2015 | 11:33 AM
  #57  
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I have a light/high pitched sort of hollow sounding noise as I go over bumps at lower speeds. On the highway my car feels super solid but at lower speeds I hear this dumb noise.

It's been there since the car was just about new and I'm approaching 4k miles now.
 
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Old Jan 25, 2015 | 12:19 PM
  #58  
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New to this forum.....my June 2014 registered MCS has this rear knock too, pretty much since the summer and it's now covered 5000miles. I've had EVERYTHING out of the boot, driven with the seats down (incase it was the seat catches), checked tyres, wheels, exhaust/heatsheilds etc. I'm CONVINCED its shocks/antiroll bar linkage issues....on the rear drivers side.
The dealer cannot rectify the fault apparently (they must be deaf) but are now waiting delivery of a 'tool' to access something within the suspension after consultation with BMW. They are very vague with me. I do not have the upgraded suspension.
Does anyone have any more details of this recall some of you have mentioned? I'm in the UK. I'm not willing to accept that this is normal MINI behaviour although I'm new to the marque, this clunking should not happen. Urban driving is embarrassing.
 
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Old Jan 26, 2015 | 10:43 AM
  #59  
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^^ yes!!!
That's what mine is doing!
I'm hesitant to drop it off and get the old "I can't hear it" or "that's normal" so I'm waiting until spring when the software update for the rev matching of second gear should be released. I don't want to wait til 10k miles since I don't rack up miles like I used to!
 
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Old Feb 20, 2015 | 05:21 PM
  #60  
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Originally Posted by miniMTL
Actually I havent. But I noticed its more prominent when cold. i have reverted to blasting the volume on my stereo to drown the sound
Exactly! With the below zero temps in Upstate NY this rattle has appeared and is driving me nuts. Has anyone figured it out?
 
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Old Feb 20, 2015 | 10:14 PM
  #61  
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My dealer knew about the bulletin and changed my suspension. The knocking sound is gone! The only sound I hear know is a kind of sqeeking sound when going over a speed bump.
 
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Old Feb 20, 2015 | 11:56 PM
  #62  
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An update from me (quote #58)....... my dealer found my rear shocks were leaking. I have standard suspension. So a new set are on order from Germany but my dealer can't give me a timeframe at the moment as they have to be shipped rather than flown, because they're gas filled. I'm in the UK.
 
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Old Feb 24, 2015 | 05:52 AM
  #63  
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I'm taking mine in Thursday to have them investigate all the noise coming from the rear suspension. I will be taking EVERYTHING out of the car so they can't try telling me that it's something in the glovebox.

Really hope they can fix it!!!
 
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Old Mar 2, 2015 | 03:32 PM
  #64  
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Originally Posted by g34343greg
I'm taking mine in Thursday to have them investigate all the noise coming from the rear suspension. I will be taking EVERYTHING out of the car so they can't try telling me that it's something in the glovebox. Really hope they can fix it!!!
Surprise, surprise. The dealership says this is normal. We went for a ride in mine to make sure we were talking about the same noise and we are. Then we took a ride in another '15S and it also made the same sounds. I'm still not buying the "that's just the suspension compressing" BS.

They're keeping it a little while longer. The tech said he'd ask his boss about it and contact Mini. Not sure why this couldn't be done before I made a trip there.
 
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Old Mar 2, 2015 | 03:40 PM
  #65  
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Mine even rattles in sport mode. It is very cold here and temperature makes a difference. I had my car interior apart. Now it is back together and the noise is very slightly better but enough for my son to ask about that noise.....
 
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Old Mar 3, 2015 | 08:51 AM
  #66  
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^^ Gregory, please let me know what interior pieces you adjusted to get the improvement.

As for mine, looks like I'll be going to pick it back up again today.

here is the response i got:
"(the tech) and our BMW foreman test drove your vehicle and also drove multiple other F56s. They verified that the noise is present in those as well as yours. Mini will not authorize a repair for a concern that is inherent to the vehicle."

what a bunch of bull. There is a quality issue with regard to some part(s) or assembly.
I disagree that this is a normal, acceptable noise for any NEW car to make. If the same problem was addressed for early build cars with DDC, then there is no reason why they should not try to fix it for the rest of us.

with that said, I will be happy to have my F56 back because this Paceman S loaner is a gutless turd.
 
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Old Mar 3, 2015 | 08:59 AM
  #67  
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Greg. I had my whole interior back gutted. Nothing but bare metal an wires! Now I put the panels back there is a very slight improvement because of the insulation and plastic and back seats etc...
 
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Old Mar 3, 2015 | 09:13 AM
  #68  
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ah ok. so it's definitely not something in the interior.

It seems like everyone agrees it's something in the rear though.
Shocks?
Sway bars?
something else? (i remember when i had my VW Golf there were some people whose fuel lines would hit off the bottom of the car and make noise)

Guess I just need to get under there myself and start wiggling things to see what gives.
 
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Old Mar 3, 2015 | 09:18 AM
  #69  
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greg. Do you have DDC? If so is it better (less noisy) in sport mode?
 
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Old Mar 3, 2015 | 10:16 AM
  #70  
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Originally Posted by GregoryK
greg. Do you have DDC? If so is it better (less noisy) in sport mode?
Nope, S without DDC or sport suspension.
 
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Old Mar 3, 2015 | 12:26 PM
  #71  
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Wow. There was a recall on the shock bushings in the UK for models with a april/may 2014 build....
 
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Old Mar 3, 2015 | 05:45 PM
  #72  
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Originally Posted by GregoryK
Wow. There was a recall on the shock bushings in the UK for models with a april/may 2014 build....
I asked about the service bulletin for the early DDC cars and was told it was the bump stops?
Do you have a link to this UK recall?

I have the car back in my possession. I spoke with the shop foreman or something. I explained how I can't understand how this is "normal" when service bulletins are being issued for similar issues, my wife's car does not do it, and they cannot tell me the actual cause of this noise.

Sorry but the "suspension actuating" should not make a clunking/rattling sound. Something is loose or not properly fitting.
 
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Old Mar 4, 2015 | 04:21 AM
  #73  
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I have had progress ...... after my initial visit with the "can't replicate the fault" blurb, BMW advised my dealer to order in Chassis Ears to help pinpoint any fault. They did this and on the second visit, I took the service manager out and highlighted the issue to him (which he heard/agreed was coming from the rear drivers side). The chassis ears did highlight a problem with the rear shocks
So, new shocks ordered from Germany .... timeframe for delivery wasn't guaranteed as they have to be shipped rather than flown due to explosion risk as they're gas filled. Any how they arrived at the dealer after about 10 days and they're now ready to go on the car...booked in for next week.
Hopefully that's the end of the matter My F56 had the standard suspension.

Hope this helps you!
 
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Old Mar 4, 2015 | 05:46 AM
  #74  
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Originally Posted by g34343greg
I asked about the service bulletin for the early DDC cars and was told it was the bump stops?
Do you have a link to this UK recall?

I have the car back in my possession. I spoke with the shop foreman or something. I explained how I can't understand how this is "normal" when service bulletins are being issued for similar issues, my wife's car does not do it, and they cannot tell me the actual cause of this noise.

Sorry but the "suspension actuating" should not make a clunking/rattling sound. Something is loose or not properly fitting.
I am having a similar experience. SA tells me that it was impacted, frozen mud causing the sound, and they drove a new f56 and it made the same sound. Clearly, there is something going on with the suspension. 5600 miles, non DD S here. Very frustrating as the dealer is 90 miles away.
 
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Old Mar 4, 2015 | 08:24 AM
  #75  
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I have elevated this "normal" suspension noise issue to one of the higher ups at Mini/BMW using contact information I found during the EPA delay issue. This man was a huge help back then, making sure we were taken care of and getting my wife set up with a loaner car then.

He has already replied and says he will be looking into the matter. I'll keep everyone updated as I learn more.
 
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