Drivetrain Warranty denied because of parts
This is what happens when people don't have knowledge of how ecu's and components work. The tune will just change mapping, air flow etc... If the car was running to lean and a piston blew up I would understand, but a broken timing chain... these guys have to be kidding me with too much strain. Do they have a shop foreman you could talk to? Did you purchase the car from this dealer? If you did purchase the car from them, I would think they just lost a client. Also, if you did purchase the car from them try talking to the general manager of the dealer or owner of the dealer. What dealer is this by the way?
The car has 15500 miles in the dealer is habberstadt mini in Huntington station,LI. The service manager explained to me how the tune could have strained the motor and then starte to explain how nitrous oxide works. Lol WTF. And I bought the car in connecticut.
Did you tell them the car was tuned or did they determine that on their own?
I was nice as possible with them. They said the work was knocked down to two hours so they can't knock off any more. I guess I'm stuck paying that bill. But what about the magnuson-moss act? They can't prove what caused the failure and they keep telling me it's too much strain from the software. They won't even write me a detailed explanation on what happened because they don't know how or what happened. Isn't that against the federal law? The explanation they are providing me is so vague.
They're job is to prove that the damage caused was caused by your aftermarket parts.
All they have to do is prove you over-revved it and they can blame the software.
If you know you over-revved it, I'd drop it.
Mark
i agree, it sounds like you're just pissed something broke and dont want to cough up any $$$. you have to pay to play.
why'd you take it to the dealer without reflashing? removing bolt ons? they may be dumb, but theyre not dumb.
why'd you take it to the dealer without reflashing? removing bolt ons? they may be dumb, but theyre not dumb.
That is the exact reason why so many of us want handheld OBDII units to use to restore the original tunes if we have to take it into the dealer.
Mark
When they, (cr companies) put computors in cars, that means that they have a complete history of your cars operating history. Finding the RIM tune? Simple, plug it into their diagnostic center.
But, this really is a mess for companies like RIM, Alta, Borla, and others. What do we do, wait until we all have 50K on the wheel before we go to the aftermarket? Almost sounds like it. That is, unless you get in writing from the dealer that you bought the car from, about after market parts. Believe me, a dealer has the authority to even replace an engine. Photos? All he would have to do is find another Mini the same color as yours and take a picture of that. That is, if he would like to have you as a future customer.
But, this really is a mess for companies like RIM, Alta, Borla, and others. What do we do, wait until we all have 50K on the wheel before we go to the aftermarket? Almost sounds like it. That is, unless you get in writing from the dealer that you bought the car from, about after market parts. Believe me, a dealer has the authority to even replace an engine. Photos? All he would have to do is find another Mini the same color as yours and take a picture of that. That is, if he would like to have you as a future customer.
When they, (cr companies) put computors in cars, that means that they have a complete history of your cars operating history. Finding the RIM tune? Simple, plug it into their diagnostic center.
But, this really is a mess for companies like RIM, Alta, Borla, and others. What do we do, wait until we all have 50K on the wheel before we go to the aftermarket? Almost sounds like it. That is, unless you get in writing from the dealer that you bought the car from, about after market parts. Believe me, a dealer has the authority to even replace an engine. Photos? All he would have to do is find another Mini the same color as yours and take a picture of that. That is, if he would like to have you as a future customer.
But, this really is a mess for companies like RIM, Alta, Borla, and others. What do we do, wait until we all have 50K on the wheel before we go to the aftermarket? Almost sounds like it. That is, unless you get in writing from the dealer that you bought the car from, about after market parts. Believe me, a dealer has the authority to even replace an engine. Photos? All he would have to do is find another Mini the same color as yours and take a picture of that. That is, if he would like to have you as a future customer.
seriusly dude
take it from personal experience, do not suggest fraud on this or any other website, its not a direction you want to take...
and honestly, you kinda sound like a baby...
"i want to get a bunch of am parts on my car and tune it and make it go fast, but if something goes wrong with my engine, i dont want to pay for it cuz i didnt do it on purposeeeeeeee, and and and...wahhhhhhhhh"
sorry dude, your biggest mistake was taking it to the dealer...you should have taken it home/mechanic...see whats wrong with it yourself, figure out what you need to do/if warranty will cover, then if it does, reflash, put stock parts on and get the factory work done....i mean really...if theyre going to diagnose your car, theyre gonna check ur ecu....if it was for an oil change, id say **** it, theyre not gonna check....but you didnt handle this properly.....i say since you're already $500 deep, let the dealer do work on your car and suggest using the $500 towards labor hours.
take it from personal experience, do not suggest fraud on this or any other website, its not a direction you want to take...
and honestly, you kinda sound like a baby...
"i want to get a bunch of am parts on my car and tune it and make it go fast, but if something goes wrong with my engine, i dont want to pay for it cuz i didnt do it on purposeeeeeeee, and and and...wahhhhhhhhh"
sorry dude, your biggest mistake was taking it to the dealer...you should have taken it home/mechanic...see whats wrong with it yourself, figure out what you need to do/if warranty will cover, then if it does, reflash, put stock parts on and get the factory work done....i mean really...if theyre going to diagnose your car, theyre gonna check ur ecu....if it was for an oil change, id say **** it, theyre not gonna check....but you didnt handle this properly.....i say since you're already $500 deep, let the dealer do work on your car and suggest using the $500 towards labor hours.
seriusly dude
take it from personal experience, do not suggest fraud on this or any other website, its not a direction you want to take...
and honestly, you kinda sound like a baby...
"i want to get a bunch of am parts on my car and tune it and make it go fast, but if something goes wrong with my engine, i dont want to pay for it cuz i didnt do it on purposeeeeeeee, and and and...wahhhhhhhhh"
sorry dude, your biggest mistake was taking it to the dealer...you should have taken it home/mechanic...see whats wrong with it yourself, figure out what you need to do/if warranty will cover, then if it does, reflash, put stock parts on and get the factory work done....i mean really...if theyre going to diagnose your car, theyre gonna check ur ecu....if it was for an oil change, id say **** it, theyre not gonna check....but you didnt handle this properly.....i say since you're already $500 deep, let the dealer do work on your car and suggest using the $500 towards labor hours.
take it from personal experience, do not suggest fraud on this or any other website, its not a direction you want to take...
and honestly, you kinda sound like a baby...
"i want to get a bunch of am parts on my car and tune it and make it go fast, but if something goes wrong with my engine, i dont want to pay for it cuz i didnt do it on purposeeeeeeee, and and and...wahhhhhhhhh"
sorry dude, your biggest mistake was taking it to the dealer...you should have taken it home/mechanic...see whats wrong with it yourself, figure out what you need to do/if warranty will cover, then if it does, reflash, put stock parts on and get the factory work done....i mean really...if theyre going to diagnose your car, theyre gonna check ur ecu....if it was for an oil change, id say **** it, theyre not gonna check....but you didnt handle this properly.....i say since you're already $500 deep, let the dealer do work on your car and suggest using the $500 towards labor hours.
It seems that you have taken up 3 pages of fighting with the fact whether the aftermarket parts caused or could cause your problem.
It seems to me that you answered your own question. If you missed a shift and over-revved it a COUPLE of times, you probably caused your own problem.
The fact that it ran smoothly afterwards means nothing... you could bend a valve and as long as you don't extend it (higher rpms) it would probably run normal.
How did I know aftermarket parts can snap a timing chain?
I think it's time you just accept it for what it is. You have a modified engine, you missed a shift, you over-revved it.
Simple....I'd just man up and pay the damn bill.
Mark
wow, what a slap of reality to the face. This is how the story goes from the beginning. I bought the car off my brother all modified and tuned already. How did I know aftermarket parts can snap a timing chain? When all of this happened I had it towed home in the first place. I wanted to take everything off cause I knew something bad has happened. Instead of going on my own judgement I listened to my brother that the parts won't be a big deal, guess who was wrong. On top of that I am receiving absolutely no help from him except a running mouth. Now I had the car at home in the first place. Why didn't I just replace everything then and there? I never went thru this kind of thing so don't tell me I sound like a baby.
I would do some home work.
Get a printout of the tune that was done on your car. See how it compares to the JCW dealer tune.
Contact Mini directly. Explain to them that the dealer claims no warranty coverage, but refuses to give you hard legal verbiage. Explain to them you need this to go back to the after market parts manuf. Not that you are, but it might light a fire under them. Get that hard legal verbiage from the dealer or Mini. Contact an attorney, start tracking your mileage and time lost at work because of this battle.
Get a printout of the tune that was done on your car. See how it compares to the JCW dealer tune.
Contact Mini directly. Explain to them that the dealer claims no warranty coverage, but refuses to give you hard legal verbiage. Explain to them you need this to go back to the after market parts manuf. Not that you are, but it might light a fire under them. Get that hard legal verbiage from the dealer or Mini. Contact an attorney, start tracking your mileage and time lost at work because of this battle.
Geez guys give him a break.
I see why he's upset...cuz really in no way should the parts he had on the car have caused the timing chain to snap. So, perhaps the miss shift is the root of all this, but still...you wouldn't try to get it covered like he is? Even if he did miss shift...the materials that MINI uses should be able to withstand a minor messup without catastrophic failure. I majorly miss shifted in my R53 once getting onto a freeway at WOT...was near the redline, did a quick shift into what I thought was 5th....but gasp, it was 3rd.
Was sure the motor was gonna blow right then and there. It didn't. And it continued to run strongly for thousands and thousands of miles after the incident with no problems. ::sigh:: those motors are bullet proof.
Oh and I totally just realized from your last post and looking at your mods that you must be MINIPOLACK's brother. From what I recall hearing from Jan and dtsoccer...that car put down a ton of torque! Sad its no more though
Hope you get everything sorted out.
**add on...and yes maybe he should of taken it to an independent mechanic first, but when your car dies unexpectedly on the side of the freeway...with no prior signs of anything going wrong, you would assume its probably not that big of a deal and you'd just have it towed to the nearest dealer. I know I would.
The fact of the matter is...he did have it taken to the dealer first, and now has an uphill battle on his hands if he doesn't want to have to pay the $500. It is a winnable one though, just gonna take some work.
I see why he's upset...cuz really in no way should the parts he had on the car have caused the timing chain to snap. So, perhaps the miss shift is the root of all this, but still...you wouldn't try to get it covered like he is? Even if he did miss shift...the materials that MINI uses should be able to withstand a minor messup without catastrophic failure. I majorly miss shifted in my R53 once getting onto a freeway at WOT...was near the redline, did a quick shift into what I thought was 5th....but gasp, it was 3rd.
Was sure the motor was gonna blow right then and there. It didn't. And it continued to run strongly for thousands and thousands of miles after the incident with no problems. ::sigh:: those motors are bullet proof.Oh and I totally just realized from your last post and looking at your mods that you must be MINIPOLACK's brother. From what I recall hearing from Jan and dtsoccer...that car put down a ton of torque! Sad its no more though

Hope you get everything sorted out.
**add on...and yes maybe he should of taken it to an independent mechanic first, but when your car dies unexpectedly on the side of the freeway...with no prior signs of anything going wrong, you would assume its probably not that big of a deal and you'd just have it towed to the nearest dealer. I know I would.
The fact of the matter is...he did have it taken to the dealer first, and now has an uphill battle on his hands if he doesn't want to have to pay the $500. It is a winnable one though, just gonna take some work.
Last edited by ThumperMCS; Sep 9, 2009 at 10:25 PM.
Now he say a couple of times so it is probably more like 3-4 or maybe even more.
Also of note is that the dealer CAN and WILL deny warranty if they find the car has been Over Revved, it's called abuse. So even if the car did not have am parts on it the dealer may have denied the warranty anyway. Or if the OP had changed the parts back to OEM he may have been denied warranty, because that car was abused. The am parts just make it easier to abuse and also give the dealer and easier out.
To the OP suck it up as a learning experience. Pay the bill and be done with it, or sell the car and let someone else deal with it.
Sorry John...doesn't hold water. It doesn't matter HOW CLOSE it compares to the JCW dealer tune, the fact is, he modified the software. It wouldn't matter if he used it to only change tire diameter parameters, any modification would make the warranty null and void.
I understand the need to try to get the dealer to cover the warranty but at the end of the day, the dealer finds the car's software has been modified, the car has a ton of aftermarket parts and he's missed shifts.... At that point, it's time to just pay to play.
You made a valiant effort, it's time to just call it quits.
Mark



LOL
