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Drivetrain Alta 15% Pulley Install Problems

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Old Jan 9, 2008 | 10:51 PM
  #51  
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From: Somewhere just left of off center
Originally Posted by motogeno
So, here is an update on the situation. Looked under the hood on Sunday and there was condesation/water droplets over every metal piece under the hood after sitting on a cold night. Of particular interest was the water droplets on the supercharger pulley and tensioner, as I'm thinking at the time that this is the reason for the squeaking. Closer inspection reveals that the red silicone hoses on my Oil Catch Can are weeping oil, particularly where they come out of the pcv valve. Replaced all of this hose with fuel line hose from autozone, and hoped that this was the solution to everything. Well there was no more weeping, and no more condesation on the engine the next morning (although it was noticeably warmer that night).

Well the belt still squeaks, and it was particularly bad this morining although it was rainy and very humid (didn't have time to open hood this morning). Still, it only last for about 30 seconds to a minute and then it's gone.

I don't know if the leaky hoses were the cause of the condesation, or even belt squeak, but I do know that all of these problems are really starting to burn me out on all of this .

So I guess, unless someone posts a cause for all of this, I'm calling the stealership in the am to schedule an appointment to bring it in.
So, what belt are you using again?
 
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Old Jan 10, 2008 | 07:21 AM
  #52  
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This is just too odd. Jeff (ALTA2) and I want dearly to fix this concern. Hard to do that of course through the virtual world. Just let us know how we can help you!
 
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Old Jan 10, 2008 | 07:14 PM
  #53  
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Originally Posted by HighLife4136
So, what belt are you using again?
Well, I've used the BMW stock belt, the Napa 539 belt, and am currently running the Napa 535 belt - so really, the question is what belt haven't I used. Every single one has squeaked, so it's not an issue caused by the belt although still may be an issue with the belt if that makes since.
 
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Old Jan 10, 2008 | 07:20 PM
  #54  
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Originally Posted by ADAMSALTAMINI
This is just too odd. Jeff (ALTA2) and I want dearly to fix this concern. Hard to do that of course through the virtual world. Just let us know how we can help you!
Thanks for keeping up with this thread and for having an interest in the problems - I would love nothing more than if you could fix this problem for me as well, but I understand there are limitations through the virtual world. I scheduled an appointment today with my local MINI dealership, and we'll go from there because I'm fresh out of ideas. I am determined to see this through and post my results (there are similar threads on here lacking answers probably because once the problem was solved they neglected to see any importance in posting again). All I can do now is wait and see:impatient I will record every finding along the way.
 
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Old Jan 10, 2008 | 08:30 PM
  #55  
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From: Somewhere just left of off center
Originally Posted by motogeno
Well, I've used the BMW stock belt, the Napa 539 belt, and am currently running the Napa 535 belt - so really, the question is what belt haven't I used. Every single one has squeaked, so it's not an issue caused by the belt although still may be an issue with the belt if that makes since.
How many miles on your car? Or better yet, how many miles on your crank pulley? Is it the stock crank pulley? The rubber on them has a tendency of get old, worn, and crack which can cause your belt to slip/screech.
 
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Old Jan 11, 2008 | 06:27 AM
  #56  
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Originally Posted by HighLife4136
How many miles on your car? Or better yet, how many miles on your crank pulley? Is it the stock crank pulley? The rubber on them has a tendency of get old, worn, and crack which can cause your belt to slip/screech.
8,500 original miles on everything. I don't dismiss the crank, idler, or alternator pulleys or parts themselves as the source but I wonder about my mileage and how it would happen so soon.
 
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Old Jan 11, 2008 | 05:27 PM
  #57  
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From: Somewhere just left of off center
Originally Posted by motogeno
8,500 original miles on everything. I don't dismiss the crank, idler, or alternator pulleys or parts themselves as the source but I wonder about my mileage and how it would happen so soon.
Probably rare, but I have heard of a few that have had multiple problems with the crank pulley on low mileage. Check it out.
 
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Old Jan 14, 2008 | 12:32 PM
  #58  
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Originally Posted by HighLife4136
Probably rare, but I have heard of a few that have had multiple problems with the crank pulley on low mileage. Check it out.
It's going to the shop on Wednesday and I'll be sure to post results - I hope it's the crank pulley as that's covered under warranty!!!!! I won't hold my breathe, however.
 
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Old Jan 30, 2008 | 08:57 AM
  #59  
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I had a LONG conversation with this gentlemans installer. I can say the problem is NOT with the pulley, but I don't want to tear the installer a new one either. Lets just say that NEITHER S/C pulley would have solved the issues.
 
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Old Jan 31, 2008 | 02:57 PM
  #60  
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My problem is fixed, and I owe my thanks to my INSTALLER for his efforts in diagnosing and fixing this issue. My only delay in posting was in an effort to make sure that my mysterious squeak did not return first. I will detail the problem below, but I have to say that I am frustrated in the way that this was handled ultimately by Alta on a few levels, first of which being the lack of cooperation between them and my installer. I am lucky enough to be in an area where the technicians at my MINI dealership will not only work on cars with aftermarket modifications, but also install them - my biggest regret is not paying them to do this install in the first place. Also, I am positive that I am 500 miles away from any other certified or qualified MINI techs so I'm not about to jeopardize my relationship with them, which Alta certainly could have done in their conversation. The implication was that I pulled my shaft out during the install, and the suggestion by Alta was to take a hammer to my supercharger and bang it back in, and that the suggestion of my local dealership to use a piece of wood and a pry bar to slowly push it back in was nothing short of "backwoods" - well, I don't think that Alta was planning on buying me a new supercharger if it went too far in, and so I watched as the alta pulley hub was placed onto the end of the shaft (to prevent it from going to far in) and pressure was applied - enough to move the engine - and the shaft did not budge. I am POSITIVE that we did not apply this much pressure in removal, and so I can confidently say that we DID NOT pull the shaft out in our installation the first time. But to remove doubt, we also tried a rubber mallet with no sucess. But here is what we did find, and pay attention because I think this is the real issue for anyone else who has this problem.
My technician noticed that the belt when I brought it in was not riding on the idler pulley completely centered, which is what first made him think that there was an alignment issue (he's already the man for discovering this as my Dad and I felt pretty certain in our home made measuring that it was in alignment). The funny thing is that it came like that from the factory. That's right, despite Alta's belief that there couldn't be tolerances in assembly of these superchargers by Eaton and that I had to have pulled it out (I'm sure in an effort to shift blame away from themselves) I am POSITIVE that the stock belt and pulley were off center from the factory. And I still have the stock belt to prove this, as it is very obvious that there is a distinct wear mark on the back side of the belt that is off centered and I specifically remember the belt riding in an off centered position when we removed it. And let's think about it for a second - the factory pulley does not use the end of the shaft at all for alignment - only the aftermarket versions, which might exacerbate a problem that already exists producing the squeak after intall. And this would explain why some people (see threads at the top of this one) have this issue without even installing an aftermarket pulley. Alta was extremely dismisive of this as a possibility, basically saying that I had to have pulled my shaft out and that if this were true then tons of customers would have this issue - well that's not true at all. If only a small percentage of people have this issue at all and even less install pulleys then it's totally plausible. And we all know that MINI's couldn't possible have defects from the factory (see mushrooming, dash rattle, belt squeak, clutch problems, camber plate cracking, etc.....). And, by the way, I would just like to remind everyone that I called Alta several times for a solution to this problem and the best they came up with was putting the stock belt on which was dangerously close to having no room on the tensioner left at all.
Now I'm not wanting to bash Alta, and they are correct in their assertion that the pulley itself was not the issue per say - both V1 and V2 do use the end of the shaft ultimately as a stop for the pulleys, but I have V1 on my car right now and do not have any squeak. But, why not play nice with the technicians? Why not consider what is being proposed, or even replace pullies that probably cost you $30 on your end as a possible way to clear up that there is an issue there (they informed me that by purchasing a V1 that they could not refund the V2 as there was nothing wrong with it)? They made the assertion as well that my technician was "backwoods" because he had no way to measure the shaft from the pulley base so they could machine something (I did appreciate this offer at least) - well lets remember that this is a dealership, not a manufacturing and fabricating garage and so why would they have tools that can measure to 1/100th of an inch? And if you look, by the way, at the threads up top most dealerships have no option in diagnosing problems other than to make educated guesses and replace the parts - rarely, if ever, are they in the business of modifying and fabricating. And why, by the way, should I be overwhelmed with my experience with Alta when the UNICHIP that I ordered made my car sound like it was about to blow up on one setting and continuously threw codes on another (sent back right away as this was a dismal failure, and , the oil catch can that I purchased had oil weeping from the red silicone hoses that I eventually replaced with fuel line from autozone, and the pulley that I installed made my belt squeak and the only answer I can get from Alta is to put a belt on that is obviously too long or that it's my fault because I pulled my shaft out - And, by the way, I am still owed refunds for the pulley removal tool that I rented and the first pulley I installed and at this point cannot get my phone call returned when I try to find out what the hold up is from a month ago.

So I'm sorry to get long winded but this has been a major pain the butt!!!! I would strongly suggest to anyone having belt squeak, aftermarket pulley or not, to check the alignment of your belt and find out where it is riding on the idler pulley and tensioner as this is the only place that it is able to ride freely - this is a good place to tell if it is aligned. Also, my thanks again to my MINI Service Tech Brian - he promised me that he would not give me back my car until the problem was fixed, and has kept that promise, even working past quitting time to find a solution (anyone wanting to tear him a new one may want to consider making similar promises instead of being content with shifting blame and watching threads grow).

To all the vendors out there my request is to play nice with third party installers, as they are valuable resources to many of your potential customers who do not have the ability or skills needed to diagnose and fix potential problems. I'll be honest - Brian will be doing all of my installs from now on because he's a stand up guy and good at what he does, and if working with him is an issue for any vendors then you can rest assured that I'll be making my purchase from more cooperative vendors.
 
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Old Feb 4, 2008 | 01:54 PM
  #61  
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First WOW!

motogeno: I fully understand your frustrations. I told you that in our numerous phone conversations. I agree this stinks.

Couple of quick things:

I will continue to support the fact that if any statistically significant amount of OEM s/c shafts were mis-aligned that there would be a TON of people having complaints with S/C pulleys not aligning. (Not just ALTA, but any of them that center based on the OEM shaft length.)

Although you mention the force you witnessed to try to push the S/C shaft back in, there are a ton of other posts of broken pullers and OEM pulleys from the force needed to remove them. What you are seeing is a difference in HOW the force is applied and where. It is far more likely that the shaft position was affected during the removal, than an issue from the factory.

Also, if the OEM belt was off, IT TOO would have squeaked!

Also, in terms of customer service. I spoke at length with both your installer as well as yourself, from my home on my personal cell phone. I don't know how much more service we could possibly offer. On the UniChip we weren't even given an opportunity to speak about the problem and the potential cause. Same with the catch-can. All of those things could have been addressed. We simply can't exist as a business in the internet age, if we ignored those things.

Finally, on the return of the puller, we are always happy to help. PM me your invoice number and I will gladly trace it myself.

AS always your business is important to me and my staff. I regret you had a poor experience. It is thankful however that the majority of pulley installations go without a hitch.

Thanks again and enjoy the power!
 
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Old Oct 14, 2010 | 09:16 AM
  #62  
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Originally Posted by motogeno
My problem is fixed, and I owe my thanks to my INSTALLER for his efforts in diagnosing and fixing this issue. My only delay in posting was in an effort to make sure that my mysterious squeak did not return first. I will detail the problem below, but I have to say that I am frustrated in the way that this was handled ultimately by Alta on a few levels, first of which being the lack of cooperation between them and my installer. I am lucky enough to be in an area where the technicians at my MINI dealership will not only work on cars with aftermarket modifications, but also install them - my biggest regret is not paying them to do this install in the first place. Also, I am positive that I am 500 miles away from any other certified or qualified MINI techs so I'm not about to jeopardize my relationship with them, which Alta certainly could have done in their conversation. The implication was that I pulled my shaft out during the install, and the suggestion by Alta was to take a hammer to my supercharger and bang it back in, and that the suggestion of my local dealership to use a piece of wood and a pry bar to slowly push it back in was nothing short of "backwoods" - well, I don't think that Alta was planning on buying me a new supercharger if it went too far in, and so I watched as the alta pulley hub was placed onto the end of the shaft (to prevent it from going to far in) and pressure was applied - enough to move the engine - and the shaft did not budge. I am POSITIVE that we did not apply this much pressure in removal, and so I can confidently say that we DID NOT pull the shaft out in our installation the first time. But to remove doubt, we also tried a rubber mallet with no sucess. But here is what we did find, and pay attention because I think this is the real issue for anyone else who has this problem.
My technician noticed that the belt when I brought it in was not riding on the idler pulley completely centered, which is what first made him think that there was an alignment issue (he's already the man for discovering this as my Dad and I felt pretty certain in our home made measuring that it was in alignment). The funny thing is that it came like that from the factory. That's right, despite Alta's belief that there couldn't be tolerances in assembly of these superchargers by Eaton and that I had to have pulled it out (I'm sure in an effort to shift blame away from themselves) I am POSITIVE that the stock belt and pulley were off center from the factory. And I still have the stock belt to prove this, as it is very obvious that there is a distinct wear mark on the back side of the belt that is off centered and I specifically remember the belt riding in an off centered position when we removed it. And let's think about it for a second - the factory pulley does not use the end of the shaft at all for alignment - only the aftermarket versions, which might exacerbate a problem that already exists producing the squeak after intall. And this would explain why some people (see threads at the top of this one) have this issue without even installing an aftermarket pulley. Alta was extremely dismisive of this as a possibility, basically saying that I had to have pulled my shaft out and that if this were true then tons of customers would have this issue - well that's not true at all. If only a small percentage of people have this issue at all and even less install pulleys then it's totally plausible. And we all know that MINI's couldn't possible have defects from the factory (see mushrooming, dash rattle, belt squeak, clutch problems, camber plate cracking, etc.....). And, by the way, I would just like to remind everyone that I called Alta several times for a solution to this problem and the best they came up with was putting the stock belt on which was dangerously close to having no room on the tensioner left at all.
Now I'm not wanting to bash Alta, and they are correct in their assertion that the pulley itself was not the issue per say - both V1 and V2 do use the end of the shaft ultimately as a stop for the pulleys, but I have V1 on my car right now and do not have any squeak. But, why not play nice with the technicians? Why not consider what is being proposed, or even replace pullies that probably cost you $30 on your end as a possible way to clear up that there is an issue there (they informed me that by purchasing a V1 that they could not refund the V2 as there was nothing wrong with it)? They made the assertion as well that my technician was "backwoods" because he had no way to measure the shaft from the pulley base so they could machine something (I did appreciate this offer at least) - well lets remember that this is a dealership, not a manufacturing and fabricating garage and so why would they have tools that can measure to 1/100th of an inch? And if you look, by the way, at the threads up top most dealerships have no option in diagnosing problems other than to make educated guesses and replace the parts - rarely, if ever, are they in the business of modifying and fabricating. And why, by the way, should I be overwhelmed with my experience with Alta when the UNICHIP that I ordered made my car sound like it was about to blow up on one setting and continuously threw codes on another (sent back right away as this was a dismal failure, and , the oil catch can that I purchased had oil weeping from the red silicone hoses that I eventually replaced with fuel line from autozone, and the pulley that I installed made my belt squeak and the only answer I can get from Alta is to put a belt on that is obviously too long or that it's my fault because I pulled my shaft out - And, by the way, I am still owed refunds for the pulley removal tool that I rented and the first pulley I installed and at this point cannot get my phone call returned when I try to find out what the hold up is from a month ago.

So I'm sorry to get long winded but this has been a major pain the butt!!!! I would strongly suggest to anyone having belt squeak, aftermarket pulley or not, to check the alignment of your belt and find out where it is riding on the idler pulley and tensioner as this is the only place that it is able to ride freely - this is a good place to tell if it is aligned. Also, my thanks again to my MINI Service Tech Brian - he promised me that he would not give me back my car until the problem was fixed, and has kept that promise, even working past quitting time to find a solution (anyone wanting to tear him a new one may want to consider making similar promises instead of being content with shifting blame and watching threads grow).

To all the vendors out there my request is to play nice with third party installers, as they are valuable resources to many of your potential customers who do not have the ability or skills needed to diagnose and fix potential problems. I'll be honest - Brian will be doing all of my installs from now on because he's a stand up guy and good at what he does, and if working with him is an issue for any vendors then you can rest assured that I'll be making my purchase from more cooperative vendors.

So I understand what your problem was and I myself have the EXACT same problem, but you never really said how you fixed the problem. HOW DID YOU FIX IT???? If anyone else know the answer to this question please help! The squealing that I am getting from my pulley/belt is unbearable!!!
Again, any help is appreciated!
 
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Old Oct 14, 2010 | 09:33 AM
  #63  
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ADAMSALTAMINI
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Originally Posted by minimurda
So I understand what your problem was and I myself have the EXACT same problem, but you never really said how you fixed the problem. HOW DID YOU FIX IT???? If anyone else know the answer to this question please help! The squealing that I am getting from my pulley/belt is unbearable!!!
Again, any help is appreciated!
minimurda:

I got your Pm this AM and have replied to it as well. Like I mentioned I am MORE than happy to help and gave you several things to check.

Have you checked those things?
What were your findings?

I can't help if you don't give me the information I need to do so.

Hope to hear back from you soon!

Adam @ ALTA Performance
 
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Old Oct 14, 2010 | 10:08 AM
  #64  
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minimurda
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Originally Posted by ADAMSALTAMINI
minimurda:

I got your Pm this AM and have replied to it as well. Like I mentioned I am MORE than happy to help and gave you several things to check.

Have you checked those things?
What were your findings?

I can't help if you don't give me the information I need to do so.

Hope to hear back from you soon!

Adam @ ALTA Performance
Thanks Adam,

I really appreciate you PMing me and I am going to try all those things you suggested. I was just figuring I would try the thread itself to see if anyone else would speak up and give me any other advice. I am not questioning your advice because your experience is far more than mine ha, I am just trying to tackle this issue and any help I can get I will take! That and I was hoping to get a reply from motogeno to see what all steps he took to eliminate the problem. Thanks again Adam and I appreciate all your help!
 
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Old Oct 14, 2010 | 12:27 PM
  #65  
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I had the same problem and essentially had to use a prybar to push the sc shaft in til the belt sat entirely on the idler pulley. Not something I would recommend to anyone else as making a mistake could damage the sc nose or potentially kill a seal destroying the whole core
 
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Old Aug 15, 2011 | 12:05 PM
  #66  
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Originally Posted by Ryephile
Yes, oops! Thanks for actually reading! I edited my post.

060539 - too long for 15% pulley
060535 - perfect for 15% pulley
This was the vital piece of info I needed thanks. the alta v2 came with the 060539 but I guess I have one of the smaller alternator pulleys so the other size it is.
 
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