The battery post under the hood of my MCS has never worked.
I took it to the local dealer who said "its not hooked up, it never was"
and for that reason, they refused to fix it. The rear 12v plug doesn't work either.
I bought my 02 used at one year 13,000 miles.

I shouldn't even get started on this stupid dealership, their service dept has been truly ignorant about this car, and the customer service crummy on top of that. I could go on and on...

Has this happened to anyone else? I haven't traced the cable back to the battery...is there something else that could have happened?

thanks,Jenni

 

That doesn't make sense.... If it was never hooked up, why can't they hook it up? You need to find another dealership or shop to help out.

 

Sounds about the same as at least 2 of the 3 Chicago area dealers