Stock Problems/Issues Discussions related to warranty related issues and repairs, or other problems with the OEM parts and software for MINI Clubman (R55), Cooper and Cooper S(R56), and Cabrio (R57).

Drivers door window dipper

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Old May 6, 2010 | 06:31 AM
  #226  
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Are these problems happening on any 2010 MC's?
 
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Old May 9, 2010 | 12:07 PM
  #227  
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I am experiencing this on my 09 MC. The self-fix suggested on the previous page didn't work. When I hold it in the up position for 15-20 seconds it is and inch or so too low. After holding it for the 15-20 seconds and trying to put it up all the way it goes down to half and will continue to do so unless I let go of the window switch right before it hits the top.
 
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Old May 9, 2010 | 01:05 PM
  #228  
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From: Meredith, NH
Originally Posted by cold
I am experiencing this on my 09 MC. The self-fix suggested on the previous page didn't work. When I hold it in the up position for 15-20 seconds it is and inch or so too low. After holding it for the 15-20 seconds and trying to put it up all the way it goes down to half and will continue to do so unless I let go of the window switch right before it hits the top.
Dealer trip will take care of it. I had to have a complete ECU reflash last month to "fix" it. Seems that it worked - I have not had a problem since. Lets hope that this was the last time I have had to do this. The dealer was quite assuring that since the new flash nobody has come back....

Good luck!
 
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Old Jun 11, 2010 | 09:01 PM
  #229  
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Just wanted to update that I had the footwell motors replaced and my OBC was reprogrammed last summer to fix this issue.

I have not had a problem with the power windows on my 2008 since... knock on wood.
 
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Old Dec 14, 2010 | 01:49 PM
  #230  
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I just started having this issue with my '03 R50 (just under 60k miles on it)

I have found the hold-to-reset procedure worked.

Just to spare you having to dig back in the thread;

1.) Get in the car, close the door.

2.) lower the window

3.) raise the window, continuing to hold the switch in the up position for at least 5 seconds.

check it.--does it work now?

mine did.

(And I understand it doesn't for everyone in this thread.)
 
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Old Dec 14, 2010 | 02:40 PM
  #231  
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Originally Posted by RandomGemini
Just wanted to update that I had the footwell motors replaced and my OBC was reprogrammed last summer to fix this issue.

I have not had a problem with the power windows on my 2008 since... knock on wood.
Ditto.

My '08 started doing the "window dance" when the weather started to get cold in 2008. Dealer took care of it during my next service visit. No big deal.

There was some kind of a service bulletin about this - for my car at least. They knew exactly what to do. Worth checking into at your nearest MINI dealer, I think.

BTW - the computer re-program can take a long time - they had the car all day, it still wasn't ready when they had promised it so I had to leave my MINI there. It was a Friday and I live out of town. The dealer was great - they gave me a brand new BMW 3 series (328?) as a loaner. I put about a million miles on that car - took it back the following Wednesday evening. The service people didn't even care - they apologized for the inconvenience. I didn't mind driving their brand new BMW for almost a week - not at all!


__________________________________________________ ______
 

Last edited by 33EJB; Dec 14, 2010 at 02:49 PM.
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Old Jan 2, 2011 | 08:37 PM
  #232  
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Cool!...thanks everyone for the tip. I have a 08 Clubman and the drivers window has goofed up twice now. The first time I took it to the dealer and they fixed it. I was ready to set up another appointment and thought I'd check here first. I started the car, shut the doors, rolled up the window, then all the way down and hold for a count of 5, then all the way up and hold for 5 again. Now the auto up works and the dip reseal works too.

Thanks!
 
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Old Jan 3, 2011 | 05:25 PM
  #233  
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Unfortunately I'm back at the dealership for my "no dip" window again. The problem started with a "pinch" issue at first - did the soft reset by holding windows up / down for extended period of time to no avail and fixed the pinch problem but the dip remains!

I believe there is a correlation between the cold weather and the problem since this happened in freezing temperatures at the end of 2008 / early 2009.
 
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Old Jan 15, 2011 | 06:13 PM
  #234  
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Mine did this for the first time today. The window would not dip at all and when i went to close the door the glass got caught on the rain guard. I am surprised the glass didn't shatter. I thought i tried doing the reset based on what i read here from a while ago but i will try again in the morning.
 
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Old Jan 23, 2011 | 11:19 AM
  #235  
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Originally Posted by Wdaleh
Cool!...thanks everyone for the tip. I have a 08 Clubman and the drivers window has goofed up twice now. The first time I took it to the dealer and they fixed it. I was ready to set up another appointment and thought I'd check here first. I started the car, shut the doors, rolled up the window, then all the way down and hold for a count of 5, then all the way up and hold for 5 again. Now the auto up works and the dip reseal works too.

Thanks!
+1 Just did this to my 08 Clubman and it worked!!
 
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Old Jan 23, 2011 | 02:02 PM
  #236  
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I think theres a sensor in the door lock/carrier assembly that gets thrown out of wack and causes the door to think its not open thus not dipping the window. You know when you close you door but not all the way (ajar) the window doesnt go up. Only when that sensor in the carrier is activated does the dip/seal function occur. Could be that sensor failed and thats why its happening.
 
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Old Feb 9, 2011 | 05:10 PM
  #237  
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Here are two of the TSBs I found in the TIS about windows:


SI M51 01 08
Body Equipment October 2009
Technical Service

Load Graphics
This Service Information bulletin supersedes SI M51 01 08 dated September 2009.
designates changes to this revision
SUBJECT
Window Control Function Inactive

MODEL
R55 (Cooper Clubman, Cooper S Clubman) produced from 12/2007 up to 4/2009
R56 (Cooper, Cooper S) produced from 12/2007 up to 4/2009

SITUATION
One or more of the following conditions may be present:
The one-touch open or close feature is inoperative.
The windows open automatically immediately after closing (anti-trap activation).
The window motor does not respond when the window switch is pressed briefly.
Fault codes 9CC7 or 9CC8 (power window Hall sensor faulty) are stored in the Footwell Module (FRM).
The window initialization check control message is displayed.
CAUSE
Initialization is lost and/or anti-trap protection is triggered unnecessarily, due to the sensitivity of the FRM software and the way in which it resets the Hall sensor counter on the window motor.
Typically, numerous operations of the window, without the window being fully opened, will trigger this loss of initialization. This is due to the fact that the Hall sensor counter is not being reset on a regular basis.
CORRECTION
A software solution is available.
The FRM no longer needs to be replaced for this situation.
PROCEDURE
Connect the vehicle to ISTA and conduct a vehicle test.
If fault codes 9CC8 and/or 9CC7 are present in the FRM, continue to step 3. If these faults are not present, continue to step 7.
Inspect both the left and right side A-pillar connectors for signs of corrosion. If any corrosion is present, continue to step 4. If no corrosion is present, continue to step 7.
Replace all corroded pins on the body side of the connector. If the door side of the connector is also corroded, the door harness should be replaced.
[SX6102029.JPG]
Apply dielectric grease to the pin side of the connector.

[SX6102028.JPG]
Apply dielectric grease to the terminals (2), and between the wires (1) where they enter the connector on the terminal side of the connector.

Program the vehicle using ISTA/P 2.35.1 or later.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to Centernet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming.
Reinitialize the power windows via the initialization test plan in ISTA D2.13.0 or later. This test plan may be found under Service Functions/Body/Locking and Security/Power Windows/Initialize Power Window.
At the completion of the initialization test plan, if "Unknown variant of control unit" is displayed, it should be ignored. It does not indicate a failure of the initialization.
As an alternative, the windows may be initialized manually, using the following procedure:
Note: This procedure replaces that in Repair Instruction 67 62..., which will be updated. The procedure shown in the repair manual is for vehicles without the one-touch window control.
Close the window and door fully.
Lower the window by holding the switch in the "down" position. Continue to hold the switch down for at least 5 seconds after the window has been fully lowered.
Raise the window by holding the switch in the "fully up" position. Continue to hold the switch in the up position for at least 5 seconds after the window has been fully raised.
Repeat steps 1 to 3 for the window on the other side.



_______


SI M51 02 08
Body Equipment February 2009
Technical Service

This Service Information bulletin supersedes SI M51 02 08 dated April 2008.
designates changes to this revision
SUBJECT
One-Touch Window Function Inactive After FRM Replacement

MODEL
R55 (Cooper Clubman, Cooper S Clubman)
R56 (Cooper, Cooper S)

SITUATION
After replacement of the FRM (Footwell Module) or after vehicle programming, the one-touch window control and anti-trap function on the front side windows is inactive.
CAUSE
FRM/power window regulator
PROCEDURE
Do not replace any parts.
Reinitialize the power windows via the initialization test plan in ISTA. This test plan may be found under Service Functions/Body/Locking and Security/Power Windows/Initialize Power Window.
As an alternative, the windows may be initialized manually, using the following procedure:
Note: This procedure replaces that in repair instruction 67 62..., which will be updated. The procedure shown in the repair manual is for vehicles without the one-touch window control.
Close the window and door fully.
Lower the window by holding the switch in the "down" position. Continue to hold the switch down for at least 5 seconds after the window has been fully lowered.
Raise the window by holding the switch in the "fully up" position. Continue to hold the switch in the up position for at least 5 seconds after the window has been fully raised.
Repeat steps 1 to 3 for the window on the other side.
WARRANTY INFORMATION
Covered under the terms of the MINI New Vehicle Limited Warranty.
Defect Code
61 35 05 15 00

Main Work*

Labor Operation:
61 00 830
Initializing power windows and sunroof (together

Labor Allowance:
Refer to KSD
with programming control modules)

*Main Work:
Use this labor operation number when this is the only repair being performed, or if this is the main repair when performed along with other repairs at the same time. If this is not the main repair, refer to KSD for the associated (+) labor operation code.

[ MINI, a division of BMW of North America, LLC
Copyright © 2009 BMW of North America, LLC ]
 
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Old Feb 12, 2011 | 10:38 PM
  #238  
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Checking in to report that I had the car in to have this repaired in August of 2009. The car was reprogrammed and the foot well motors were replaced.

Today, my window rolled itself back down after I rolled it up when leaving starbucks and stopped half way down... again... and if it rolls itself down in the middle of another freaking snow storm on the freeway at speed... Oh... ugh...

So... I have to figure out how to get it to the dealership before my warranty expires to have it reprogrammed... AGAIN.

Does anyone happen to know if MINI will continue to fix this problem until it's repaired once and for all, after the car goes out of warranty?
 
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Old Feb 13, 2011 | 04:54 AM
  #239  
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Originally Posted by RandomGemini

Does anyone happen to know if MINI will continue to fix this problem until it's repaired once and for all, after the car goes out of warranty?
Why would they cover this after the warranty? I don't mean to be cynical, but they don't cover other software related problems....
 
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Old Feb 13, 2011 | 08:47 AM
  #240  
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I'm pretty certain that since it is a software related issue and you have been there in the past for it then they will cover it.

I am in the same boat as your with 48000+ miles at the moment and had to have my car reprogrammed last month as well for a window problem. My sunroof was doing the same thing two weeks ago and I thought it was software related but they found the glass was misaligned somehow and reset it. - I'm sure realigning the glass would not be covered after warranty but I'm pretty sure if was a software issue then it would be covered.

their software is obviously flawed and they are aware of it.
 
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Old Feb 13, 2011 | 09:25 AM
  #241  
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Last time I had our coupe in for windows I asked about this -- "look it's broken twice during warranty, I'm not going to be happy if I have to pay for it to be fixed again." The sa told me not to worry. Plus I think repairs have their own 1-year warranty.

Those of us who drive a lot (i do 25k/yr) really get a bad deal on non-drivetrain stuff that shouldn't be tied to mileage.
 
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Old Feb 13, 2011 | 09:26 AM
  #242  
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From: Washington State
Originally Posted by toolazyforalogin
I'm pretty certain that since it is a software related issue and you have been there in the past for it then they will cover it.

I am in the same boat as your with 48000+ miles at the moment and had to have my car reprogrammed last month as well for a window problem. My sunroof was doing the same thing two weeks ago and I thought it was software related but they found the glass was misaligned somehow and reset it. - I'm sure realigning the glass would not be covered after warranty but I'm pretty sure if was a software issue then it would be covered.

their software is obviously flawed and they are aware of it.
They realigned my sunroof glass in '09 as well and it fixed the problem with my sunroof... but we also haven't had a 90 degree day since the fix, so I'm not confident that the issue is gone.

I'm getting really fed up with MINI over small issues like this because I think that three years is more than sufficient time to fix a software problem, unless their code monkeys are former Microsoft employees.

It really takes the fun out of loving this car to have constant ghosts to chase when the car is still in the warranty period.
 
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Old Feb 13, 2011 | 09:49 AM
  #243  
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I think I've figured out MINI's software problems. The Lord of Dark, AKA Lucas Electrics, still lurks around Oxford!
 
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Old Mar 13, 2011 | 03:04 PM
  #244  
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I purchased a 2009 Mini CooperS from a BMW/Mini dealer in Knoxville TN yesterday, I wondered why the driver window didn't act like the passenger window (dip when door opened, up when closed). After further looking at the problem, I found the window acting strangely (won't go all the way up, bounces back down half way etc) Glad I found this forum! I will call the dealership Monday morning to schedule a time to go in and have it check and let them know how impressed I am that there are service bulletins out on this problem and they didn't bother to even check it while they had it. I know it was messed up while they had it (they had it for at least a month) because when we got in it to test drive it, I commented about driver window and the salesperson just said "you will learn how to operate everything (big smile).
 
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Old Mar 13, 2011 | 04:03 PM
  #245  
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It's interesting this issue is still showing up 3 years later on new models. My 0 has been reprogrammed 3 times, most recently a couple of weeks ago. During the past 3 years, I have isolated the problem with my Mini - you experience may differ.

My windows will lose the correct dip as soon as we have a frost or freeze. If the windows is anywhere close to being frozen shut, the stickiness caused by the cold throws the dip off and it remains off until it is reprogrammed.
 
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Old Mar 14, 2011 | 03:13 PM
  #246  
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Well took my Mini to the dealer today. When I described what the problem was he said "yep needs to be re-initialized" They wrote it up, took it back, re-initialized, washed it, gave me some home made chocolate chip cookies and a coke, and I was out within an hour.
 
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Old Mar 14, 2011 | 03:27 PM
  #247  
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Originally Posted by mikeintn
Well took my Mini to the dealer today. When I described what the problem was he said "yep needs to be re-initialized" They wrote it up, took it back, re-initialized, washed it, gave me some home made chocolate chip cookies and a coke, and I was out within an hour.
NICE!
 
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Old Mar 14, 2011 | 03:33 PM
  #248  
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Originally Posted by Copywrites

My windows will lose the correct dip as soon as we have a frost or freeze. If the windows is anywhere close to being frozen shut, the stickiness caused by the cold throws the dip off and it remains off until it is reprogrammed.
^^^^Exactly.
I try to take a credit card or license and stick it between the window and black moulding and run it back and fourth at the bottom before opening the door to try and avoid that issue.
 
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Old Mar 14, 2011 | 04:31 PM
  #249  
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I actually lucked out the other day with my clubman. It was encased in ice from overnight freezing rain. I feared the worst - it tried to dip the window but couldn't. Fortunately I'm happy to report no problems because of it though. That's definately what made it go wrong the first time it broke on my 08, so definately a good tip about using a card to clear ice on the sill before trying to open the door.
 
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Old Jun 13, 2011 | 06:07 AM
  #250  
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My passenger side window would open fully with one push but you had to hold the driver side down to open. I tried the open and hold botton down then close and hold botton on driver side. Everything works fine now, Thanks, great tip, not sure why it works but it does!!!
 
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