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Old Dec 27, 2017 | 10:36 AM
  #1  
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From: Phillyburbia
Annoying pop-ups

About two weeks ago, started experiencing frequent and annoying pop-ops while viewing threads here on NAM. Anyone else notice this too? It’s very disruptive and you can’t back out of them to return to the forum.

Is there any way to prevent this?
 
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Old Dec 27, 2017 | 10:40 AM
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I rarely use my phone to view NAM. Have you tried a different browser to see if that will prevent it? Android with Firefox, no pop ups so far.
 
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Old Dec 27, 2017 | 10:42 AM
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From: Phillyburbia
Looks like others are having the issue too. Here is an example:

https://www.northamericanmotoring.co...brand-new.html
 
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Old Dec 27, 2017 | 10:53 AM
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Since this morning I’m getting these on almost every NAM page I open on my iPad. Not sure about on the computer yet.

I found if I hit the back arrow in the background before I click close on the pop up it closes “normally”. If I only clicked close it would lock me into some page with no way to go back to the actual thread page. I read a suggestion to request the desktop site on a tablet, but that option didn’t work for me as I’m still getting the pop up.
 
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Old Dec 27, 2017 | 11:08 AM
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It’s hitting me too on my iPad. Can’t refresh out of it. Makes the site virtually unusable. Please fix this!
 
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Old Dec 27, 2017 | 01:14 PM
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Who else is getting and what browser you using?
 
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Old Dec 27, 2017 | 01:19 PM
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Is this only an Apple issue? Any MS systems or the Samsung?
 
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Old Dec 27, 2017 | 02:38 PM
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Samsung here. The pop-up keeps telling me I have viruses and have to download an app from them.
 
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Old Dec 27, 2017 | 05:09 PM
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Over the weekend I was using my iPhone X to check the site. I kept getting the fake Amazon pop-up. No problem on my MacBook.
 
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Old Dec 27, 2017 | 05:23 PM
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I’m having the same problem. Clearly a phishing attempt. Hopefully somebody can figure it out and clean it up. The site is unusable for me until this can be corrected.
 
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Old Dec 27, 2017 | 10:18 PM
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It isn't a forum issue.

Unfortunately you clicked on the wrong site and ended up with a browser hijacker on your device. Go into the settings menu for whatever browser you use, clear all the stored site data, cookies, and the cache and it should take care of it.
 
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Old Dec 28, 2017 | 05:01 AM
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I’m using an iPhone with Safari, and NAM is the only site where this is happening.

Will try your suggestion and report back in a day or two.
 
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Old Dec 28, 2017 | 05:26 AM
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From: Phillyburbia
Well that didn’t take long. Cleared all history and cache, returned to NAM and began getting pop-ups within 10 minutes. It looks more like a re-direct which has the appearance of being a pop-up.

It happens while simply viewing a page, not while clicking on anything.

Example below.
 
Attached Thumbnails Annoying pop-ups-a1c46064-3c8b-4c5f-a5d5-56b139bfb25f.png  
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Old Dec 28, 2017 | 05:29 AM
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I have asked the IB Tech folks to look into.
 
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Old Dec 28, 2017 | 05:36 AM
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From: Phillyburbia
Found related tips from Apple:

https://support.apple.com/en-us/HT203987

Started by removing the last few apps installed on the iPhone.
 

Last edited by JackMac; Dec 28, 2017 at 05:45 AM.
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Old Dec 28, 2017 | 05:52 AM
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OK, IB is aware and said this is happening across all the forums they have (over 130). Will keep you advised.
 
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Old Jan 1, 2018 | 01:45 PM
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Thanks for looking into this.

Just FYI - I am using an iPad mini and I get this pop up in both Safari and Chrome. In Chrome, it locks up the whole app. I have had to delete and reinstalled the app twice because of it. Safari, at least, allows that window to be closed and the app is not locked up.
 
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Old Jan 1, 2018 | 02:41 PM
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I’ve been having the same issue on my IPad , both with Chrome and Safari. Only on this site and tried all the suggestions mentioned above.
 
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Old Jan 1, 2018 | 03:39 PM
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The IT troops will be back Tuesday and hopefully will address the issue.
 
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Old Jan 2, 2018 | 07:21 AM
  #20  
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From: Phillyburbia
Wonder if this is related? Disclosure at the bottom of the NAM website:

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
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Old Jan 2, 2018 | 02:52 PM
  #21  
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Problem should be corrected. Apologies for any inconveniences.
 
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Old Jan 2, 2018 | 03:27 PM
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Still getting them, ironically just as I was reading your update to this thread.

Anyone else still experiencing this? Anyone NOT experiencing this from an iPhone? I’m considering trying a factory reset on my phone, in case the cause is malware on the phone.
 
Attached Thumbnails Annoying pop-ups-a662f23c-9651-4227-a324-5f7f25870d45.png  

Last edited by JackMac; Jan 2, 2018 at 03:33 PM.
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Old Jan 2, 2018 | 03:29 PM
  #23  
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oops, I will pass this up the chain.
 
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Old Jan 3, 2018 | 05:42 PM
  #24  
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Pop-ups still occurring? I drive a Gen1 car so my phone is a string and a dixie cup, don't need to worry about pop-ups just sitting on the dixie cup.
 
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Old Jan 3, 2018 | 06:08 PM
  #25  
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I have the problem when accessing the site from my Samsung Galaxy 4. No problem accessing from the PC and no problem accessing any other website on the phone. I get the message that I have a virus and need a fix from Samsung. I get a count-down timer. I have never let the screen stay on long enough to read the message. Each time I restart the phone and delete all internet data and don't get the error message until I try to log in to the NAM site again.

Looks like something being triggered from the NAM site.
 
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