Issue with JCW Pro Exhaust

  #101  
Old 05-21-2019, 07:44 AM
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Can you check your paperwork from that dealer visit and post the TSB/campaign program number? It should be on your invoice you received for your visit to the dealer. When I was just at the dealer they wouldn't even look at the BT module without charging me a diagnostic fee. If I had a TSB number they wouldn't have a choice.
 
  #102  
Old 05-21-2019, 08:26 AM
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Thanks Vette, was going to ask the same.

And does anyone have a dealer in SoCal thatís been friendly on this issue? I tried two and they both gave BS excuses and wanted to charge a fee before doing anything. TSB number and a dealer familiar with the issue might be the winning combo.
 
  #103  
Old 05-21-2019, 01:17 PM
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I'm also going to jump in requesting that TSB number. will give me more ground to stand on in Canada as well.
 
  #104  
Old 05-22-2019, 04:58 AM
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I will do my best to get you all the information by tonight. I will also post a suggestion or two in working with your dealer.
 
  #105  
Old 05-22-2019, 05:30 AM
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Originally Posted by Chedder2017 View Post
I will do my best to get you all the information by tonight. I will also post a suggestion or two in working with your dealer.
 
  #106  
Old 05-23-2019, 12:24 PM
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I finally had the dealer evaluate my flap closing issue and they immediately determined the blue tooth module to be faulty. Iím not sure if the tech was truly able to prove this through troubleshooting or they referenced some sort of TSB, but they acknowledged there was definitely a problem. Iíll be able to report back in a week after replaced unit is installed.
 
  #107  
Old 05-23-2019, 01:51 PM
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Originally Posted by FDR View Post
I finally had the dealer evaluate my flap closing issue and they immediately determined the blue tooth module to be faulty. Iím not sure if the tech was truly able to prove this through troubleshooting or they referenced some sort of TSB, but they acknowledged there was definitely a problem. Iíll be able to report back in a week after replaced unit is installed.
I'll have to hit up Chedder2017 if this works for you!
 
  #108  
Old 05-23-2019, 05:35 PM
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Originally Posted by FDR View Post
I finally had the dealer evaluate my flap closing issue and they immediately determined the blue tooth module to be faulty. Iím not sure if the tech was truly able to prove this through troubleshooting or they referenced some sort of TSB, but they acknowledged there was definitely a problem. Iíll be able to report back in a week after replaced unit is installed.
Please get a TSB/Campaign number from them when you take it back.
 
  #109  
Old 05-23-2019, 07:08 PM
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Originally Posted by vetsvette View Post
Please get a TSB/Campaign number from them when you take it back.
Will do, good sir.
 
  #110  
Old 05-23-2019, 08:08 PM
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Hello all, I was mistaken about the bulletin however I can still help. Please PM me if your exhaust flap is still closing randomly. I am confident I can help at your local dealership level.
 
  #111  
Old 05-24-2019, 05:37 AM
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Further research on the issue may have sprung me a lead. I have reached out to BMW for a confirmation of my suspicions. If you are having the issue with the exhaust, can you find the RA number on the module and PM it to me. its on one of the white stickers, bottom right corner. format is a 2 digit number with a letter, then a space, then a letter and two digit number.

Cheers,
Rich
 
  #112  
Old 05-24-2019, 05:45 AM
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It sounds like RLM has your solution as well.
 
  #113  
Old 06-03-2019, 03:21 AM
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I noticed that after driving for about an hour the "snap crackle and pops" aren't as pronounced, is this due to the engine getting hotter (weather)?
 
  #114  
Old 06-03-2019, 08:12 AM
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receiver replacement permanently fixed my issue

Here is the invoice from my PuMA case. I brought my car in a number of times, but they were unable to duplicate the flap closing on its own. I guess I was getting more Bluetooth interference downtown where I live. They replaced the receiver, and I haven't had a single event since even with iPhone X and Apple Watch connected to the in-car Bluetooth. It's been almost a year and 3,000 miles since the receiver was replaced. The invoice says they checked the receiver sticker for firmware identification, and found it to be outdated. I'll take a picture of the sticker later today.

I removed the PDF since my Sharpie didn't make the redactions dark enough. I'll see about just posting the pertinent info later. I tried to see the label sticker on the new receiver, but didn't find a sticker on it in the boot. Regardless, you just should need to point out to the dealer that they should check the firmware version on your receiver to see if it's out of date, and replace the receiver if it is because that solved the issue for me. It's worked the way it should have for nearly a year now.
 

Last edited by kfmuller; 06-04-2019 at 06:23 AM. Reason: removed the PDF - redaction wasn't dark enough
  #115  
Old 06-04-2019, 06:17 AM
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Originally Posted by kfmuller View Post
Here is the invoice from my PuMA case. I brought my car in a number of times, but they were unable to duplicate the flap closing on its own. I guess I was getting more Bluetooth interference downtown where I live. They replaced the receiver, and I haven't had a single event since even with iPhone X and Apple Watch connected to the in-car Bluetooth. It's been almost a year and 3,000 miles since the receiver was replaced. The invoice says they checked the receiver sticker for firmware identification, and found it to be outdated. I'll take a picture of the sticker later today.
Check your PM's ASAP.
 
  #116  
Old 06-08-2019, 10:37 AM
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I just got my JCW back from MINI of Portland. They changed the receiver and now it works just as I expect. Stays open until I close it. Perfect.
 
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  #117  
Old 06-08-2019, 06:11 PM
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Great to her, not just the news but controlling it as intended!
 
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  #118  
Old 06-11-2019, 09:00 AM
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After My service last week and them looking at all the info I provided, New module is on order under warranty. Hopefully will arrive in the next little bit and will hopefully solve all the problems. Thanks again everyone, and especially Chedder2017
 
  #119  
Old 06-11-2019, 06:18 PM
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Originally Posted by vetsvette View Post
Please get a TSB/Campaign number from them when you take it back.
There was no TSB, but the advisor said he wouldnít be surprised if they released one soon. I had a new module installed and now the flap stays open 100% of the time. I canít believe it - three years with this exhaust and it finally works the way it should 😂
 
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  #120  
Old 06-12-2019, 09:06 AM
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Originally Posted by FDR View Post
There was no TSB, but the advisor said he wouldnít be surprised if they released one soon. I had a new module installed and now the flap stays open 100% of the time. I canít believe it - three years with this exhaust and it finally works the way it should 😂
Fantastic ins't it!?
 
  #121  
Old 06-12-2019, 10:02 AM
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That's right. Rub it in.
I'll make another attempt with my dealer, but I'll speak with the service manager this time instead of an SA that I had never seen before.
 
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