R57 Broken plastic piece on my top
#1
Join Date: Mar 2009
Location: Hamilton, Ohio
Posts: 520
Likes: 0
Received 0 Likes
on
0 Posts
Broken plastic piece on my top
My top came loose on the right (rear) side where it goes into the body. I was able to pull the fabric out to look at it and found there is a plastic piece sewn into the fabric. That piece somehow clips onto a rail of sorts to hold the top taut. I called my dealer, Cincinnati MINI, and there is an aluminum replacement for the plastic. They will replace both sides Monday, under warranty, and give me a car to drive around for the two hours or so it takes to fix.
Fortunately I have a great dealer.
Fortunately I have a great dealer.
#2
Join Date: Mar 2009
Location: Hamilton, Ohio
Posts: 520
Likes: 0
Received 0 Likes
on
0 Posts
No one commented on this post so I assume none of you have had the problem...yet.
I took my MINI In today - to Cincinnati MINI - In 3 hours they replaced both the plastic pieces (one was broken, one not) which was all I asked for. FYI the repair kit is # 54-34-7-276-922.
But they also flushed my brake fluid, performed a scope, changed the microfilter, checked the car over and washed it. They gave us a loaner to go to the mall and lunch.
NO CHARGE...and everyone at the dealership treated us like they really value us as customers.
I took my MINI In today - to Cincinnati MINI - In 3 hours they replaced both the plastic pieces (one was broken, one not) which was all I asked for. FYI the repair kit is # 54-34-7-276-922.
But they also flushed my brake fluid, performed a scope, changed the microfilter, checked the car over and washed it. They gave us a loaner to go to the mall and lunch.
NO CHARGE...and everyone at the dealership treated us like they really value us as customers.
#3
#5
My dealer acts on the best intentions, but who ever does the part orders for them in rather incompetent. On multiple top repairs they ordered 'kits' that didn't contain the part(s) they needed. I've always been given a loaner, never charged for anything.
Thread
Thread Starter
Forum
Replies
Last Post
squawSkiBum
Tires, Wheels, & Brakes
26
03-18-2024 07:21 AM
09R56
R56 :: Hatch Talk (2007+)
17
11-16-2022 10:49 AM