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R56 Alta???

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Old Jun 3, 2009 | 05:42 PM
  #1  
unsalada's Avatar
unsalada
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Alta???

Does any one know if alta is still in business? I been trying to contact them email and by phone with any luck. Please let me know if I missed something.
 
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Old Jun 3, 2009 | 06:06 PM
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I would assume they still are, I just got an email from them a day or so ago.
 
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Old Jun 3, 2009 | 06:06 PM
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Just got an e-mail from Adam yesterday.
 
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Old Jun 3, 2009 | 07:56 PM
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Alta sales is open 24/hrs, Alta customer service has been MIA for a long time.
 
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Old Jun 4, 2009 | 04:05 AM
  #5  
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Ha ha, I don't think Adam and the boys/girls are goin' anywhere soon
 
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Old Jun 4, 2009 | 01:18 PM
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They should be. I ordered a 4" stubby antenna late last week, which I received and installed on monday.
 
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Old Jun 4, 2009 | 01:24 PM
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They are there. Buddy went down Monday to their shop and bought some goodies.
 
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Old Jun 4, 2009 | 02:12 PM
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daflake
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From: Laurel MD
Bought a pulley last week from them. It was delivered yesterday. They are still there.
 
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Old Jun 6, 2009 | 05:42 PM
  #9  
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I was just at their World Headquareters today for their Mini show and shine. They are very much open. Go to this site and look under "contact us". http://www.altaperformance.com/ Here a picture of the sway bar, lower control arms and end links and H&R RSS coilovers I bought from them last week.



 
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Old Jun 7, 2009 | 06:48 PM
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I hope they are still open I'm about to order a CAI. Plus who like s to see any business go under.
 
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Old Jun 7, 2009 | 07:21 PM
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Originally Posted by willsblackmini08
Plus who like s to see any business go under.
After being on the crap end of their customer service, I would
Just means other quality companies would see more business.
 
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Old Jun 8, 2009 | 11:40 PM
  #12  
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Originally Posted by spinned
I was just at their World Headquareters today for their Mini show and shine. They are very much open. Go to this site and look under "contact us". http://www.altaperformance.com/ Here a picture of the sway bar, lower control arms and end links and H&R RSS coilovers I bought from them last week.



Are those Tein coils you have there? Eurodamper?

How are they like?
 
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Old Jun 9, 2009 | 12:41 AM
  #13  
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Originally Posted by spinned
I was just at their World Headquareters today for their Mini show and shine. They are very much open. Go to this site and look under "contact us". http://www.altaperformance.com/ Here a picture of the sway bar, lower control arms and end links and H&R RSS coilovers I bought from them last week.
 
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Old Jun 9, 2009 | 11:24 AM
  #14  
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ALTA_JOHNL
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Originally Posted by unsalada
Does any one know if alta is still in business? I been trying to contact them email and by phone with any luck. Please let me know if I missed something.
We are here, no worries. Let me know if I can help you.

My contact info ...
Phone 503-693-1702
email: john.leitl@altaperformance or sales@altaperformance
web site: www.altaperformance.com
aim: altaperrinsales
address:
3111 NE Shute Rd
Hillsboro, OR 97124
 
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Old Jun 11, 2009 | 03:27 PM
  #15  
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I don't understand what everyone is saying about bad customer service. I called twice this week with questions about an order and got great service. This is the first time I have ordered from them but I have nothing to complain about. Even though the CAI's are out of stock.
 
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Old Jun 11, 2009 | 03:31 PM
  #16  
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Alta's customer service is very good!
 
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Old Jun 11, 2009 | 03:47 PM
  #17  
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From: Europe
Originally Posted by countryboyshane
Alta's customer service is very good!
Are you Serious? Its not the phone service that sucks, anyone can answer a phone. Simply answering the phones does not equate to"Good customer service."
 

Last edited by matty125; Jun 11, 2009 at 04:00 PM.
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Old Jun 11, 2009 | 04:35 PM
  #18  
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Originally Posted by matty125
Are you Serious? Its not the phone service that sucks, anyone can answer a phone. Simply answering the phones does not equate to"Good customer service."
I have to agree with Matty.
 
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Old Jun 11, 2009 | 09:25 PM
  #19  
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Originally Posted by matty125
Are you Serious? Its not the phone service that sucks, anyone can answer a phone. Simply answering the phones does not equate to"Good customer service."

Ya, they answered the phone & their PM's 70 times for me, but it took 7 months & I'm still out $750
Taking money doesn't equal good customer service, taking care of a defective product (or not selling defective crap in the first place) does.
 
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Old Jun 11, 2009 | 09:43 PM
  #20  
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If you have trouble getting ahold of Alta feel free to call us always glad to answer a question and help out. We have a ton of stuff in stock too. The only time during the day we don't answer the phone is when I'm stuck under a car and can't reach it. Sometime I do reach it and you'll get a funny play by play on whats happening at the shop.
 
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