R52 :: Cabrio Talk (2005-2008) Cooper and Cooper S convertible (R52) discussion.

R52 Hole in top after warranty, but pointed out during warranty

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Old May 27, 2009 | 01:00 PM
  #26  
Ladidah's Avatar
Ladidah
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From: Snowy Wisconsin
Great job! Glad it worked out for you.
 
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Old May 27, 2009 | 05:45 PM
  #27  
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ACEkraut11
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From: Durham, Maine
Anything in particular happen to change their mind?
 
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Old May 28, 2009 | 05:55 AM
  #28  
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I do not know. I wrote a letter (with Photos) to the VP of MINI outlining the chain of events and my point of view. It may have help that I reminded them that I have owned multiple BMW's (and now MINI) going back to the mid-eighties. I am happy they decided to take care of a long time loyal customer. Also, this is the first time I have had to do anything like this...may have made a difference, not sure, just glad they are doing the right thing IMHO.
 
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Old May 28, 2009 | 10:23 AM
  #29  
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Please read the entire thread, issue resolved...MINI USA stepped up to the plate and authorized the top replacement at N/C.
 
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Old May 28, 2009 | 02:05 PM
  #30  
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CONGRATS!
 
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Old May 28, 2009 | 02:12 PM
  #31  
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From: Poggibonsi
Congrats!

Now if I could get my local Mini dealer to replace the steering wheel cover (bent Mini logo from honking).
 
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Old May 28, 2009 | 02:45 PM
  #32  
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miniola
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Originally Posted by Cadenza
Congrats!

Now if I could get my local Mini dealer to replace the steering wheel cover (bent Mini logo from honking).
The emblem bent?

Probably less hassle to just buy a new one and call it a day. The top, on the other hand, is like $3000 to replace!
 
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Old May 28, 2009 | 02:51 PM
  #33  
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Cadenza
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From: Poggibonsi
Originally Posted by miniola
The emblem bent?

Probably less hassle to just buy a new one and call it a day. The top, on the other hand, is like $3000 to replace!
The Mini emblem on the steering wheel is welded to the underside of the horn cover, which is also the airbag cover. There's no stand-alone fix for the damaged emblem. The entire airbag assembly must be replaced... it isn't a few buckaroos.
 
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Old May 29, 2009 | 04:14 PM
  #34  
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blue lightning
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From: Burlington, New Jersey
My Dealer Princeton Mini replaced the horn cover under warranty, I also bent the Mini wings honking the horn with to much gusto. I have learned that to honk the horn you have to push on the sides of the horn button. Remembering this has kept the wings from bending on more than once.
 
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Old Jun 1, 2009 | 12:25 PM
  #35  
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Originally Posted by Cadenza
The Mini emblem on the steering wheel is welded to the underside of the horn cover, which is also the airbag cover. There's no stand-alone fix for the damaged emblem. The entire airbag assembly must be replaced... it isn't a few buckaroos.
Oooh... that's crazy! Glad you explained. Not a do it yourself job... I picture an exploding airbag and powder everywhere. Not funny.
 
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Old Jun 4, 2009 | 12:55 PM
  #36  
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Got my car back and the new top looks and operates perfectly...so far. I will keep an eye on the trouble spots and make sure this top does not get damaged. But, so far so good.
 
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Old Jun 4, 2009 | 01:57 PM
  #37  
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BlimeyCabrio
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From: Holly Springs, NC
Good to hear. I really think your top was an anomaly - no pinching like that on mine nor on many others I've seen. But I know you'll be sufficiently paranoid from this point forward.
 
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