Nobody is bashing another motorist, we're just trying to warn potential PU customers about their business ethics.

Midnite, I completely understand that you can't divulge exactly whats going on between PU and yourself, but you can't honestly expect us to believe that your opinion isn't biased. Yes, they're giving you great customer service, because they're getting something out of this deal. Normal customers aren't so lucky when they have an issue with a PU product.

When it comes down to it, there have only been 3 satisfied PU customers that have been found on this board (4 now that you're here), and there are loads of unhappy customers. Everyone here has already outlined all of the current problems with PU (which, ironically enough, are the same problems they've always had), and having one guy try to convince everyone else that they're wrong just isn't going to work, especially when PU is giving that guy their products "at cost."

 

Midnite,

U said it right there "i am a happy customer" thats all that matters. If i where you i would at this point pretend like this STUPID thread doesnt exist, Save yourself carple tunnel syndrom man . Be easy folks

 

This is really rather comical.

So because its second hand information, if I reference to Blackie's thread about his faulty tuner lugs its somehow less true? That thread has many of the emails traded back and forth between him and PU and it clearly shows PU's level of customer service. In fact, plenty of threads have been linked here that show first hand, how PU treats customers that have faulty PU products.

 

Vic

There are like fourteen thousand infomative threads on PU. Im tired of looking at it..tired of the bickering. "forget the war lets go jetskiing"

 

midnite, perhaps you misread the title of this thread... it's called "PaloUber Uber-sucks"

maybe you should be posting in this thread: "Happy Palo Uber Customers Post here **only**"

i direct you to that thread because you came into this thread to defend PU in a way that ive never seen before, and let's face it, this thread is a bashing thread.

not attacking you from my front... just sayin

 

Cheers!

 

Now that has been the best thing said in the whole thread!
I was out on a jetski the other weekend and it was awesome.
Especially when my buddy grounded his boat in shallow water.
I was glad to be the one on the jetski!

 

True, I figured it would be good to throw a bit of light within a rather dark post!

 

You can't be [i]too[/] tired of looking at it since you're still contributing to the thread.

Do you see the little x in the red box at the top right hand corner of your screen?

 

i didnt say it wasnt funny

 

Well we agree on one thing then, lol!

 

They have not.....they have quit responding to threads to answer any questions or resolve any of the problems they experience. They simply make their responses in the vendor announcements to avoid conversation since we are unable to post there.

 

Hey Midnite:

FIRST, please look at what I wrote (how it was phrased):

"Maybe you are legitimately pleased, but I am sure many are wondering if you've been paid off to say what you have said here."

I said, "I am sure many are wondering", so I did not accuse you of anything. I didn't even say I was wondering. I simply knew from reading enough of these threads about unhappiness with UBER that this had to be on at least some of the NAM community's minds; many do spout conspiracy theories, which often sounded ridiculous to me, but as time passes they seem more and more plausible, so I'm not ruling anything out. As Rally pointed out, you have seemingly been "rewarded" in quite a few ways by the group in charge at UBER (Bryce, Sean, Carol, maybe the artist himself ), so the concept of some form of reward for being an UBER supporter cannot be far from anyone's mind.

SECOND, I PM'd you as something written by you earlier in the thread made it sound as if you did not intend to continue debating within this thread and I simply wanted to be sure you saw what I had written and would make a reply. Mostly I wanted to see photos of your lugs, but now understanding they are not the rusting chrome variety, that probably is pointless.

THIRD, one of the primary reasons I wanted your feedback was what I thought I read as one of your premises, which was that the loudest critics on NAM had never even bought from UBER and I wanted you to know that there are real people who have purchased not one, not two, not three, but even more items than that from UBER and had problems with more than one of the them and worse had problems with the way the problem was handled. I am sure UBER could make a convincing argument that they made multiple attempts at correcting these matters and bent over backwards to do it. However, that would be basically half-truth and extremely misleading. They did try to replace and placate, but at the end of the day they mostly double-talked and tried to manipulate the situation to look blameless and above it all and make me out to be unreasonable; they also could not deliver a set of acceptable lugs in 3 tries. I gave them every benefit of the doubt, against a growing mistrust from the experiences I read about here. They pretty much proved they were far closer to the sketchy characters that many claim them to be than the great vendor you are saying you believe they are from your experiences.

 

Unless I lost my ability to analyze numerical results, this thread and others like it swamp the "happy Uber customer" thread. You have to ask yourself why that would be, if Uber treated their customers all so well and made such fine products.

Every vendor has issues with some of their products, but they apparently remain with a mostly happy clientele, because they must have fewer product problems and the ones they do have are handled better. PU seems to get 90% of it right, but manage to make the other 10% go so wrong that it more than cancels out any apparent good they attempted with the other 90%. In spite of kind words and protests to the contrary they are either the dimmest bulbs around or just not giving a damn is part of their business strategy.

For instance, M7 has its share of detractors and I have ordered product I ended up returning, but it was all handled so well, I am ordering something else from them already and there was not much debate about the return or the credit issued. Was I thoroughly happy? No, but I was mostly happy and it was done without any drama. I had a product from American Mini Mates break apart relatively early in owning it and I got a refund, no questions asked. I had an issue with a Craven part recall, as the replacement was lost in shipping and they were reluctant to accept it as lost and send yet another one (as they had a signature from my building's mail room, even though I never received the product and even though I know I never got the replacement I can understand their skepticism). While there were words between us, ultimately it was worked out and I would have no problem doing business with Craven again. I have made purchases from probably at least another 6-10 NAM advertisers without any controversies; in fact, some have gone above and beyond in some instances (with a recent example being Cooper Flags ). Would I do business with UBER again? Anything is possible, but I cannot envision it happening anytime soon.

 

I had a problem with my M7 CF scoop. Having purchased it second-hand, I was pleasantly surprised that M7 took it back and made a repair to it (they actually improved upon it) at NO CHARGE to me. I thought that was pretty customer friendly. As to the scoop itself, I do think UBER's has a better attachment concept than M7's CF scoop and it does appear to be a better grade of CF. Yet, I dread having a problem with it and have no such qualms about having a future problem with the M7 scoop, as I have a feeling they would try to repair it or replace in on favorable terms. So you see, I don't curse UBER unilaterally, but they could take soom lessons in customer service from a few other NAM vendors.

 

Midnite coop..... YOU GOT SUUUURVVVED

 

worse then surved
YOU GOT OWNEEEEEEEEEEEEEED

 

As Bobby D said, "You got to serve somebody". However, sucking at the Uber t.. probably can cause long-term harm.

 

Ouch!!
You guys must feel so cool now.
Sounds like we got team ramrod in the house.

You know I was going to write back and say that was pretty cool of m7 to take the scoop back and fix it.
And that I had a problem with the Craven Gauge pods and the threading and they were eager to solve the problem.

You know what, as I read further you guys started to sound like a bunch of 4 year olds.
So carry on ya'll NAM is my lifers!

 

I don't get it, how did Midnite get owned or served?

and I'll take a liter cola....

 

Cheers to you nixjosh2,

Thanks, Glad someone else was wondering about that, thought it was just me.
I'm going to pistol whip the next one of you that says owned or served or shenanigans.

 

I don't really see the serving or owning going on either......but whatever......let's try to keep this civil and not resort to teenage catch phrases like "ownd"

 

hey whats that restraunt you like to go to?

 

 

ah this thread just gets more and more entertaining