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Navigation & Audio 2011 satellite radio quit

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  #1  
Old 03-10-2017, 08:05 PM
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2011 satellite radio quit

Satellite radio reception on my 2011 MC w/HK system continually deteriorated and has now quit working. AM & FM are working fine. Help!!!
 
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Old 03-10-2017, 08:36 PM
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Contact Satellite company for support, tell them you won't be a customer if they can't hook you up with a fix. I can't be much help as I never used it even when wife had it activated.
 
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Old 03-10-2017, 08:51 PM
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That's not the issue. They have tried. I think it might be in the antenna or radio. Thanks
 
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Old 03-10-2017, 11:18 PM
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No, my point was that they should get it fixed for you no matter what the problem if they want to continue to receive your $$$.
 
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Old 03-11-2017, 04:30 AM
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so the cable company should fix my TV?

I'm not gonna hold my breath waiting for that to happen ....
 
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Old 03-11-2017, 05:47 AM
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Look under the passenger seat, I believe that is where the sat module is located. See if something came unplugged.
 
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Old 03-11-2017, 07:57 AM
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Thank you, that's a place to start👍
 
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Old 04-12-2017, 08:25 PM
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Unable to locate the satellite module under the front sear. I also took half of

Originally Posted by Minidoris
Thank you, that's a place to start👍
.
 
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Old 04-12-2017, 08:35 PM
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So I have looked under all the seats and cannot find the module. I took part of the boot apart and found the radio system module but not the sattilite . I'm thinking I should just bite the bullet and get a new antenna. Thoughts ???
 




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