Just thought I'd share this quick-fix with you to hopefully save you time and aggrevation. Don't know why, but I lost my connection between my cell phone (LG-VU) and the lil guy. Tried for two days to reconnect, followed the manual, but no luck. I wasn't sure if the problem was my cell or the lil guy. Deceided to go to the AT&T store, less than 2 miles away. I was told we hear this every day. I was instructed to remove the battery from my cell while it was powered up, wait a minute, than reinstall the battery. It seems this resets the phone. Followed the advise, and presto the phone and the lil guy were reconnected.