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Great MTH service from Don

 
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Old Nov 27, 2006 | 02:23 PM
  #1  
custard's Avatar
custard
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2nd Gear
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Great MTH service from Don

I just wanted to say a huge thank you to Don for his recent help. Like a few others here, I’d originally bought my tuner file from MTH-USA. And like many others I found their service useless, and was left high and dry when they “disappeared”.After I few mods to my mini (pulley, cat back, CAI), I needed an update, so I emailed Darren @ MTH in Germany who put me in touch with Don.
In less than a week (and over the thanksgiving holidays no less), I had an updated tuner file courtesy of Don.
I was incredibly impressed with Don’s response, especially seeing as he wasn’t involved in the original sale.

Thanks again Don – you rock!
 
Old Nov 27, 2006 | 10:04 PM
  #2  
daflake's Avatar
daflake
6th Gear
Joined: Sep 2005
Posts: 3,925
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From: Laurel MD
Thumbs up for Don from me as well. I have purchased parts from Don and got them within a week (shipped to APO). Thanks Don.
 
Old Nov 28, 2006 | 06:53 AM
  #3  
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belosic
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Joined: Sep 2006
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From: Reno, NV
+1 from me too! Don warned that MTH Germany was having some computer problems, but they must have been resolved quickly because I received my Tuner file in one business day (Sent late Friday, had it early Tuesday).

Great service- Thanks again!
Jim
 
Old Nov 28, 2006 | 08:47 AM
  #4  
ECHO-313's Avatar
ECHO-313
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So? Tell us, how is the new upgrade? What mods do you have now? How does it compare to the older mods and softwear?
 
Old Nov 28, 2006 | 12:18 PM
  #5  
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Bahamabart
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From: Miami, Florida
Glad to hear it! I have heard little negative about the MTH product but plenty on service quality. Its evident that DON knows about cars and service quality.

 
Old Nov 28, 2006 | 05:26 PM
  #6  
custard's Avatar
custard
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Uprade: So far so good.
Mods: Miltek cat back, Dinan CAI, 15% pulley. The old mods were basically a K&N panel filter and a oneball exhaust.
Drives much better, pulls harder at lower revs, a noticeable increase in torque. Although I haven’t been able to give it a really good working out due to a bunch of snow & ice here in Seattle, not something we see often, and I don’t trust all those folks in SUVs. The mini does fine tho!
 
Old Nov 29, 2006 | 02:07 PM
  #7  
Boneman's Avatar
Boneman
3rd Gear
Joined: Jun 2006
Posts: 209
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From: Victoria, CA
Just wanted to reiterate the first thought. Send my files in on Sunday and received them back last night (Tuesday)
 
 
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