R56 Scratch in piano black ring on driver's door
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5th Gear
Joined: Nov 2005
Posts: 739
Likes: 9
Scratch in piano black ring on driver's door
I thought maybe it was just a scuff or something that could be rubbed off. Tried to rub it off, but it was gouged into the finish. It's something I couldn't notice at the dealer when I picked it up, but I noticed it in the sun today.
So here is the question: Will mini replace it? It's just a small plastic trim piece, and I'm pretty sure the cost would be low. It definitely looks like it probably came from the factory that way. I only wear rubber shoes, so I know for a fact it couldn't have been me.
What do you guys/gals think?
I think it should be replaced since I only had it since Sunday.. what do you all think?
6th Gear
Joined: Aug 2006
Posts: 1,762
Likes: 0
So here is the question: Will mini replace it? It definitely looks like it probably came from the factory that way. I only wear rubber shoes, so I know for a fact it couldn't have been me.
I think it should be replaced since I only had it since Sunday.. what do you all think?
I think it should be replaced since I only had it since Sunday.. what do you all think?
I believe what you are saying. But convincing someone else enough for them to pay for it
. Unless you have a spectacular relationship with your MINI dealer, I think you're SOL. Sorry (good luck, though ... I'll keep my fingers crossed for you
).
7th Gear Gal
Joined: Jul 2002
Posts: 36,087
Likes: 3
From: Weeblegabber West (aka WLA)
If I were you, I'd call your MA immediately, first thing in the morning, and tell him exactly what you told us. I think some dealerships, back in 2002, did replace certain interior doorhandles/doorgrabs when the silver was too easily worn or damaged very soon after delivery. It is worth asking about, for sure. 
FYI, while the R53 interior has many small, low cost and easy to replace plastic pieces, the door rings are secured with melted plastic rivets, so you have to get the entire panel. They USED to list for $437...
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5th Gear
Joined: Nov 2005
Posts: 739
Likes: 9
well maybe I'll just have to live with it. Who knows. It just sucks it was in the showroom when I picked it up, and it was something that is kinda hard to notice in low-light situations. I just had the car in the sun basically today since it rained monday, and I didn't get a chance to really inspect it really well on pick-up day.
OVERDRIVE
Joined: May 2005
Posts: 8,233
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From: San Francisco
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4th Gear
Joined: Jan 2005
Posts: 454
Likes: 0
From: New Jersey, USA
It's certainly worth a try calling your MA. When I picked up my first MINI, I was about to get in and drive away when my husband noticed two very small round dents on the passenger door underneath the door handle. We showed our MA and they fixed it for free. But if I had driven the car off and noticed the dents even a few hours later, I'm not sure my MA would've paid for the repair. But, as I said, it's certainly worth a try.
I believe fjork_duf has an R56. The good news is that in the R56, the individual trim pieces are available without having to get an entire door panel: http://www.realoem.com/bmw/showparts...77&hg=51&fg=50. The bad news is that a lot of people are having trouble obtaining R56 parts.
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5th Gear
Joined: Nov 2005
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Here is miniusa's answer:
Basically I need to argue with my dealer.
Hi,
Thanks for contacting MINI regarding the warranty coverage on your 2007 BMW MINI Cooper S. We appreciate your inquiry.
Your MINI has a New Vehicle Limited Warranty which warrants against defects in material and workmanship for the car for four years or 50,000 miles, whichever comes first. Please note that the warranty does not cover damage due to external influence. I would recommend speaking directly with your motoring advisor at your MINI dealership if you believe that the damage was caused prior to delivery. Your MINI dealership is in the best position to review and discuss your concerns regarding the possibility of previously existing damage.
If there are further questions I can assist with, please feel free to drop me an e-mail. I will be happy to lend a hand.
LET’S MOTOR.
XXXXXXXXXXXXXXXX
MINI Customer Relations and Services
Representative
866.ASK.MINI (275-6464)
Thanks for contacting MINI regarding the warranty coverage on your 2007 BMW MINI Cooper S. We appreciate your inquiry.
Your MINI has a New Vehicle Limited Warranty which warrants against defects in material and workmanship for the car for four years or 50,000 miles, whichever comes first. Please note that the warranty does not cover damage due to external influence. I would recommend speaking directly with your motoring advisor at your MINI dealership if you believe that the damage was caused prior to delivery. Your MINI dealership is in the best position to review and discuss your concerns regarding the possibility of previously existing damage.
If there are further questions I can assist with, please feel free to drop me an e-mail. I will be happy to lend a hand.
LET’S MOTOR.
XXXXXXXXXXXXXXXX
MINI Customer Relations and Services
Representative
866.ASK.MINI (275-6464)
3rd Gear
Joined: Mar 2007
Posts: 175
Likes: 0
From: Northern Virginia
Lets see, you picked it up on Sunday and it now only Wednesday. The dealership should fix it no charge. I had a very small paint chip on my rear bumber I noticed 2 days after I picked it up. I called, took it in, they fixed it no charge and no problem. I hope your dealership is a nice as mine.
4th Gear
Joined: Mar 2007
Posts: 354
Likes: 0
From: Hot Springs, VA
Stewie - sounds like an honorable dealership. Which one is it? I'm waiting on a car I ordered from Mini of Sterling, so I'm hoping that is also your dealer.
Also - the stripes on your car look awesome.
Also - the stripes on your car look awesome.
3rd Gear
Joined: Mar 2007
Posts: 175
Likes: 0
From: Northern Virginia
Yep Mini of Sterling. I walked out of there feeling really good about my car and the entire experience. When I went back to pick up my plates, they not only put them on, they hand washed my car as well. I loved that!!!
Thanks for the compliment on my stripe. I dont see too many of them. As a matter of fact, havent seen another in person yet. I do know there are a few around though
Thanks for the compliment on my stripe. I dont see too many of them. As a matter of fact, havent seen another in person yet. I do know there are a few around though
4th Gear
Joined: Mar 2007
Posts: 354
Likes: 0
From: Hot Springs, VA
Great news about MoS. I've felt good about them - of course all I've done is called a few times and then went in one afternoon to test drive and place an order.
I hope that fjork_duf has a dealer that does that good for him.
I hope that fjork_duf has a dealer that does that good for him.
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