Hope I'm in the right place to pass this info on. My apologies if I'm not. After nearly 2 years of ownership I decided to learn how to use the voice command for my bluetooth. After a full hour of trying what the manual said to say, to A. make a call, B. enter names and numbers into the "phonebook", I realized the verbage was wrong. It says to say "call", when what you need to day is "dial". To put entries into the phonebook its wrong as well. I can't be the only one to have had this issue!

After I FINALLY figured it out, its a pretty neat feature, as my state is a "hands free" state...

Those manuals are so poorly written...

 

Agreed! I had the same issue when trying to program/use my previous MINI.

 

There are many threads on this issue here about the manual using the wrong words. I posted one of the threads back in 2008. The way i figured it out was to press the button on the steering wheel and said "help" it read back to me all the proper commands.

 

I just figured this out, too, while trying to setup my first iPhone (my son gave it to me when he upgraded).

I thought maybe I was looking at the wrong user guide. I have BT and voice command via the steering wheel, usb and aux inputs below the window switches, but no NAV... so no Connected, right? Does this also mean a can't do a snap-in in the arm rest?

 

Just wait to it drops it all out and you have to do it all again.