How many reps do you think BMW/MINI has on here for a kind of control for peoples issues?

 

There might be one or two that periodically check and search key terms: Cold start rattle, hood scoop, CVT, carbon buildup....the usual suspects

 

I know there used to be one on to answer any problems from Mini Of Annapolis (Maryland),but I have not seen him on here for awhile.

 

We've got a few dealers as vendors, and many employees are enthusiasts as well; that wouldn't be so much in the "controlling issues" capacity, as it would be in just sharing in the MINI experience.

 

I know that my local dealer does read the forums. The fact that they do has not been an issue for me. Your mileage may vary.

 

I know for a fact that my local dealer is on here spying on us. And they told me this to my face. They said "yeah, when we get bored we check out the forums to see what you guys are up to."

 

So, owners under warranty may not want to boast about mods too loudly?

 

^unless you basically put your name on it, they would have to "prove" you are who you say you are.

 

They know who I am. They know because I post lots of pictures of my car and by my license plate which is the same as my user name here on NAM.

I have nothing to hide.

 

Of course. I was just joking.

 

 

Seriously though, it would be nice if MINI monitored these threads and were proactive about helping out to resolve problems.

2 People dedicated to checking in on NAM would save tons of calls into the dealers and into MINI themselves.

Even if those people pointed us to a FAQ about common issues and how to resolve them... that would go a long way.

 

I thiink this point could be well recieved in enormity.Great point one fish

 

My MA is on here occasionally.

Hi Amanda!

 

Motoring advisers being on here trying to pick up new business is one thing. We are talking about the guys in service and BMW/MINI corporate keeping an eye out.

 

I am an Advisor in New England area.

 

Exactly, like as if a few people start noticing a common fault in the cars and then someone steps in "incognito" and puts out the flame. Like for instance, I'm trying to figure out why i only get 19-21 MPG's after they reflashed my computer for the one year service. A few people have said that they had the same problem and others are saying that that's not right. But then a few people will go on and on about how 19-21 MPG's is correct. Yeah right. Just a thought.......

 

LOL. Do we have a winner yet..... a BMW/Mini shill.

I do agree that it would be a very positive step towards serving the Mini community.

 

Yeah I kind of figured yall were joking

But in reality, I can see the other side (playing devil's advocate).

It's a liability to really help because it could be indirectly showing fault or whatever. Think of that one person who goes into a dealership and reads something on here from a representative of mini and calls it out. It would just take one person to do that.

Honestly if I was in their position I would answer basic questions but it would almost be a liability for me. What you may think is a normal answer might not be to corporate Mini. I don't know if they also make you sign some sort of agreement about social websites. I know I do and I work for a bank.