R50/R53 :: Hatch Talk (2002-2006) Cooper (R50) and Cooper S (R53) hatchback discussion.

R50/53 Anyone gotten a JD Power survey?

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Old Oct 30, 2003 | 10:11 AM
  #1  
rrypma's Avatar
rrypma
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From: Dobbs Ferry, NY
I received one in the mail yesterday, but I haven't looked at that closely. I'm just wondering what percentage of new car owners receive one of these. From the looks of it, the questionaire is pretty extensive.
 
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Old Oct 30, 2003 | 10:20 AM
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The questionnaire is sent to owners that have had their new vehicles for at least 90 days. I am expecting to get it in about 2+ months.
 
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Old Oct 30, 2003 | 10:21 AM
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It’s very extensive. I received one about 8/9 months ago. It’s 6 pages front and back.
 
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Old Oct 30, 2003 | 10:25 AM
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From: Over there -->
I got an email from MINI with a link to an online survey about my buying experience at the dealer. This came about a week after I picked up my MCS.

Theo
 
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Old Oct 30, 2003 | 10:26 AM
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I got the online MINIUSA survey 4 days after I picked up my car.
 
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Old Oct 30, 2003 | 10:33 AM
  #6  
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MGCMAN
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From: Cincinnati, Ohio
I filled one out for my MCS about six months ago. It was before the cup holder issue made national news, but as I really don't care much for beverage space in my MINI, I had no complaints about the holder in the survey. Still impressed with the tightness of the car after a year. Maybe I'll get another follow up questionaire from JD Powers. I still give my MCS high marks.
 
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Old Oct 30, 2003 | 10:39 AM
  #7  
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JFEINSTEIN
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From: Jenkintown, PA
>>I received one in the mail yesterday, but I haven't looked at that closely. I'm just wondering what percentage of new car owners receive one of these. From the looks of it, the questionaire is pretty extensive.


Yes, I received the 6-8 page version over the summer and I just received another specifically about the Navigation system ( It came with a $1 bill ). They're trying to guilt me into filling out another 4 page survey. I probably will.

_________________
<IMG SRC="http:/albums/album04/ffn.thumb.jpg">

'03 MCS IB/W, Packages 1,2,3 and NAV,
Lapis Blue interior, driving lights, skid plate, etc.
 
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Old Oct 30, 2003 | 10:51 AM
  #8  
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jsun
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From: Massachusetts
I'm just wondering what percentage of new car owners receive one of these.
I'm not positive, but I'm betting that JD Power sends surveys to 100% of new MINI owners. Their rate of return is a whole different matter though. I'd expect among MCO members it's very high...but across the whole owner population it's probably around 20%. Maybe the fine print of their site would talk about this.
 
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Old Oct 30, 2003 | 12:44 PM
  #9  
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From: New York
Just checked out the JD Powers website. The MINI only got 2 out of 5 stars in both mechanical quality and overall quality. It did however get 5 out of 5 for style.

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Old Oct 30, 2003 | 03:39 PM
  #10  
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MrWhoa
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From: Pensacola FL
Yeah I got one, havent filled it out yet...

Is there a section where you can talk about what a Tool your MA is???
 
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Old Oct 30, 2003 | 05:46 PM
  #11  
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SB
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From: Huntsville, Alabama
I received a survey from them in august, 3 months after I got my MCS. Also last week I got a call from them asking about some of the comments I made.
 
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Old Oct 31, 2003 | 01:15 AM
  #12  
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yellocooper
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yeh, i got one of those. about 6 pages.
they did'nt want to know why i bought the mini,
they wanted to know why i did'nt buy other cars.
used it to light the woodstove
 
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Old Oct 31, 2003 | 03:25 AM
  #13  
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d-mini-ero
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From: Long Island, New York
>>It’s very extensive. I received one about 8/9 months ago. It’s 6 pages front and back.


Ditto.
I tossed it ..in the garbage... toooo much work I figured.
Peace,
D

 
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