F55/F56 :: Hatch Talk (2014+) MINI Cooper and Cooper S (F55/F56) hatchback discussions.

R56 issue with Dinan Website

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Old 09-11-2021, 05:20 AM
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issue with Dinan Website

Hi new member - just purchased a 2016 mini cooper s. I ordered the dinantronics sport tuner from dinancars.com. They processed my paypal card sent me an email that the item is in stock and ships same day. I ordered Thursday morning and the account still says "pending shipping" I sent an email and it came back undeliverable. I called during business hours and no answer

Or they a legit company"

thx

 
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Old 09-11-2021, 06:53 AM
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They are absolutely legit. I drove to their facility in Alabama to have my DME tuned directly, which I highly recommend over the plug in. They had it done in a few hours and it is awesome! I wouldn’t worry about it yet, a lot of businesses are short handed due to the recent COVID-19 outbreak.
 
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Old 09-13-2021, 07:14 AM
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Very annoying. Still no response via email. I called both the Dinan number and the Holley Number Paypal has - phone hangs up on me. IF they are dealing with covid issues they should either update their website, voicemail, or send an email. They also could have held off on processing my money until shipped which most reputable places do.

Can I buy the dinantronics sport tuner from someone else? I should have went with the JB Burger.
 

Last edited by Td3; 09-13-2021 at 07:21 AM.
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Old 09-13-2021, 10:33 AM
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Originally Posted by Td3
Very annoying. Still no response via email. I called both the Dinan number and the Holley Number Paypal has - phone hangs up on me. IF they are dealing with covid issues they should either update their website, voicemail, or send an email. They also could have held off on processing my money until shipped which most reputable places do.

Can I buy the dinantronics sport tuner from someone else? I should have went with the JB Burger.

I kept getting coed with Duana Sport then the DInan Elite.
Went with the JB from Burger, no issues.
 
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Old 09-13-2021, 09:47 PM
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I was able to connect with dinan this afternoon…sounds like their phone and ordering systems have been down. They’ve been a major name in bmw tuning for 25 years, so no concerns there. I have the Dinan elite piggyback currently and have been very happy with it, and am in the process of upgrading to their flash tune.
 
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Old 09-14-2021, 09:33 AM
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same here. I'll let wait for them to get their systems up and running again
 
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Old 09-22-2021, 10:04 AM
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And just to close the loop - my dinan sport module was shipped Monday. We'll see if I notice anything after the install.

 
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Old 09-24-2021, 03:13 PM
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Originally Posted by Td3
And just to close the loop - my dinan sport module was shipped Monday. We'll see if I notice anything after the install.
I am a fan of the Dinan Sport. The app isn't wonderful -- the Blue Tooth doesn't always work well.
I use Sport+ and have been pleased.
Trick is to make sure the car is fully asleep prior to installation. Unlock the doors and open the bonnet and make sure the key fobs are far away from the car.
The clips on the plug are easy to lose, so make sure the plugs are all in securely.
I have installed my Dinan on 2 MINIs and lost clips on both and have drawn blood on each installation as it is tight quarters.
Best of luck.
 
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Old 04-27-2024, 09:13 PM
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First off, check your PayPal account to see if the payment went through. If it did, maybe they're just having a busy day and haven't updated the status yet. But if you're worried about the legitimacy of the company, you can do a quick online search for reviews or complaints about Dinancars.com to see if others have had similar issues. If everything seems legit and you still can't get in touch with them, you might want to consider reaching out to PayPal for help resolving the issue. Hope that helps!
 

Last edited by petergrove; 05-07-2024 at 02:25 PM. Reason: AI generated
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